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Customer reviews for 13500/10500- Watt Westinghouse Tri-Fuel Portable Generator with CO Sensor + Remote Electric Start / Propane Hose for
13500/10500- Watt Westinghouse Tri-Fuel Portable Generator with CO Sensor + Remote Electric Start / Propane Hose
4.9 out of 5 stars
stars
9,814 ratings9,814 reviews
  1. 5 stars88% (8,652)
  2. 4 stars10% (1,013)
  3. 3 stars1% (94)
  4. 2 stars0% (23)
  5. 1 star0% (32)

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Showing 2,131-2,140 of 9,814 reviews
Apr 23, 2025
Reviewer name: alisa2584
5 out of 5 stars
5 out of 5 stars review

Good solid generator – glad we got it

We picked this up after the ice storms last year left us without power for a couple days. Living out here in Yukon, you just never know when the weather’s gonna turn, so having something dependable like this gives us some peace of mind. Setup was pretty straightforward. I like that it runs on gas, propane, or natural gas—that’s real handy, especially out here where propane’s easy to come by. We mainly use propane and it starts up fine every time. The push-button start is a nice touch, and the remote works from inside the house, which is great when it’s cold out. Noise-wise, it’s not exactly quiet, but it’s no worse than our neighbor’s mower. We keep it a good distance from the house and it doesn’t bother us much. It runs the fridge, freezer, a couple space heaters, and even the well pump without any issues. Haven’t had to use the transfer switch hookup yet but it’s nice knowing it’s ready if we need it. Only reason I gave it four stars instead of five is because it’s a beast to move around, even with the wheels. Once it’s in place, it’s great—but getting it there takes some muscle. Other than that, we’re real happy with it. Westinghouse did a good job with this one.

Review from westinghouse.com
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Oct 23, 2024
Reviewer name: Engraver1
5 out of 5 stars
5 out of 5 stars review

Easy first Start

I just purchased and assembled it. It's heavy but easy to put together. After the oil fill and fuel attachment, (I'm using propane for now), It started right up with the push of a button! I'm very pleased so far. It seems well-built and is reasonably quiet for its size.

Review from westinghouse.com
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Oct 31, 2025
Reviewer name: David2t370
5 out of 5 stars
5 out of 5 stars review

Quality Built Machine with a free upgrade!

Purchased the WGen10,500DF, but when I picked it up there was a notification on the box that I had been given a complimentary up to a WGen10,500TFc. Awesome! Was not expecting that. Westinghouse must have more of the trifuel models in stock than they were selling so they are offering the upgrade if you bought the DF model. Thank you, Westinghouse.

Review from westinghouse.com
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Mar 31, 2024
Reviewer name: Ashoka
5 out of 5 stars
5 out of 5 stars review

Great peace of mind”insurance policy

I live in the sunshine state of Florida.Florida has had a few hurricanes in the past,that has disrupted the power.The wife and I like Ac,tv and cold drinks and also other niceties that electricity provides.I wanted a generator that would run my four ton central,plus anything else we needed to.This unit does just that. There’s nothing not to like about the unit,plus I think it’s a great value for the dollar.I can’t say that I’m looking forward to using it but if I have to I’m pretty sure My arm will be sore from patting my self on the back for buying it.

Review from westinghouse.com
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May 31, 2025
Reviewer name: Chris65
5 out of 5 stars
5 out of 5 stars review

Initial Impressions

I just received the generator today. I have not started or tested it yet. My initial visual impressions are that it very well built and sturdy, and that everything is well laid out. I like that it has covers over the outlets when not in use to keep debris and insects out. Not all of the other generators I had looked at had these covers.

Review from westinghouse.com
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Aug 19, 2025
Reviewer name: WildmanPete
5 out of 5 stars
5 out of 5 stars review

Started Right Up

No issues whatsoever with this generator so far. Ran all day on propane for initial start and flush of a well pump at 240V. Remote starter is both a convenience and a safety feature. Heavier than expected but unsurprising for a 10 kW unit. Some may need help moving, unpacking, and adjusting position for initial setup until the wheels are on, and may still need help wheeling on unpaved ground. Recommend developing an inflatable tire upgrade accessory.

Review from westinghouse.com
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Jul 21, 2024
Reviewer name: Bleach
5 out of 5 stars
5 out of 5 stars review

This is my second Westinghouse Genny

This machine is very well-made and the featureful design and power made it perfect to get my family through Hurricane Beryl in Houston. I stopped only to change the oil for the first time as called for in the owner's manual, and I filled it with about 10 gallons of gas a day. Other than that, it was a workhorse. I love the 50Amp out because it plugged into my panel and ran my central A/C, my fridge, and all the lights and ceiling fans. Most importantly, it ran the coffee maker. We shut off the A/C when we did laundry, and it even ran the dryer. We didn't try the ovens because we have a gas grille, but I wouldn't be surprised if it would run them. We had it on the corner of the house away from windows, and I did notice that the exhaust was quite hot. The bricks on the house were hot. I haven't set it permanently in place, so I'll probably mov it closer to the natural gas line since it runs on LP and Natural gas too. That will save me trips to the gas station. It was really concerning at first that there were not any gas stations open, and as the crisis went into its third and fourth day, people were acting a little on edge, so having the LP option as a backup was nice too. We never lost our gas lines, so maybe that would be the way to go. I love the remote start. I wish it had an automatic off though, you have to remember to turn off the manual switch when it's not running. This is the second one I've had, and I killed the battery more than once on the last one I had. How hard would it be to have a remote sense on and auto off or a momentary on that stayed on 30 minutes or a few hours? I don't know what the drain is, so I can't guess, but it would be nice. I do like shutting it down from far away when I'm going to refill the tank and then after it's full, I can walk away and start it from far away. This saves me from having to wear ear protection. It's pretty loud. I wish they made an enclosure for this unit with built in ventilation and sound absorbing material. Hear me Westinghouse? LOL. Overall, I think I'd get an even more powerful unit next time, but this is very useful and reliable so far. Highly recommend!

Review from westinghouse.com
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Jul 14, 2023
Reviewer name: Indabayou
1 out of 5 stars
1 out of 5 stars review

Wish I could get mine to run more than 10 minutes.

Brand new out the box. Set up easy,charged the battery. Started on second try,ran about 7 minutes shut down,started it again runs for about seven to ten minutes shuts down. Runs three minutes on Propane shuts down.. Called customer care got a case number,called all week. Have not heard from anybody as of yet.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
reply from eCommerce

Hello, thank you for your purchase, we are deeply sorry that you have not had a pleasant experience with Westinghouse! Thank you for reaching out to us we are sorry that you have not gotten the support you deserve. Please reach out to us at westinghousevip@wpowereq.com and we will be able to escalate your case to assist you! We look forward to hearing from you!

Jun 21, 2025
Reviewer name: HoustonMatt
5 out of 5 stars
5 out of 5 stars review

Well made and great user manual

I bought this for adequate starting amps to power my home AC and refrigerator. It replaced a smaller other-brand generator. The differences in this one versus the other one were: * All minor parts were much better quality * User manual was easy to understand and well written (obviously natively in English) * High power rating in a small footprint. No complaints. This is a well-made machine.

Review from westinghouse.com
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Jun 19, 2024
Reviewer name: H-Town713
5 out of 5 stars
5 out of 5 stars review

Just what i was looking for!

I recently bought this generator to prepare for hurricane season. I was looking for something that can power my whole house. I haven't used it during a storm but I tested it and it worked great. I have it running on natural gas, would definitely recommend it!!!

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916