I received the item on time. Got it on a pallet. Not a single damage. Comes with complete accessories as advertised without defects. The product looks great and durable. A bit of challenge to put the wheels on due to the weight of the generator but it’s doable with a hard wood for a leverage to tilt the base, the wheels are easy to snap on otherwise. Registering the product for the warranty was very easy online. I have yet to put the generator to use but I trust the brand would speak for it’s name. I will follow up with another feedback after putting it to use later.

I was looking for a generator that can run on natural gas so I don't have to go chasing gas during long power outages and this generator is the perfect answer for whole house power supply. While I have not had a chance to put it through its paces in a real power outtage, especially an extended one like the one we just had in Houston, it appears to be well built at a reasonable price.

This Westinghouse trifuel generator gives me more than enough power to run my house's utilities and devices, even when running on propane (I don't have an exterior nat gas connector). After charging the battery and adding oil and gas, it started right up. The remote start fob is a nice idea and it works but I'll probably use the start button on the generator. The feature that I didn't expect was how quiet this generator is. A nice surprise.

I’ve been using the Westinghouse 12500 Dual Fuel Generator for a while now, and I’m seriously impressed. The dual fuel feature is a game-changer—being able to run it on either gasoline or propane gives me peace of mind during hurricanes or power outages. It starts up quickly with the push-button electric start, and the remote start is a great bonus. The power output is more than enough to run multiple appliances, lights, and even my AC unit without any issues. It’s built solid, runs relatively quiet for its size, and has a long run time. The display is clear and easy to read, and switching between fuel types is simple. Only thing I’d say is that it’s heavy—so definitely make sure you get the wheel kit installed. Other than that, this generator is reliable, powerful, and worth every penny. Highly recommend for home backup or job site use!

The title says it all. This is a powerful well-built generator that can run my whole house. Living in Florida a generator is definitely a must have. You cannot go wrong with a Westinghouse product. My grandfather and father both worked for Westinghouse and they trust it and so do I. She runs very well and tested out to do everything that it is built for. While I would rather not need it, if electricity goes out, I am confident I will have the power to keep my family safe and the important things running.

I purchased this generator recently with the intent of using it primarily with natural gas. I was unable to use the supplied natural gas hose due to an improper size fitting. Instead of a 1/2 inch fitting it appears to be a 3/8 inch fitting. Contact was made with Westinghouse via phone and with follow up email as per their email request. I am awaiting resolution. Preferably a new gas hose will be supplied since the original one from the factory was not the correct hose. This is a simple solution and I am anticipating it will go well. I am anticipating many years of useful service from this generator based on satisfaction from other customers. I have recommended this unit to a friend, based upon reviews.

Excellent quality and well made. Like the remote start. We bought this as a backup for our house and when the power went out for 3 days due to a bad storm we had power and AC. Ran without any issues. We had our natural gasline extended and it works perfectly. We also ran this on gasoline and propane. Definitely recommend

Had 7500 watt, decided to upgrade to 10,500 watt. These generators are extremely well made and thoughtfully designed. The quick connects for gas or propane, accessibility of oil fill and drain points, fuel shut off valve, outward facing screw to drain the carburetor, balanced weight, heavy duty shocks, charging/charged LED indicator on the trickle charger, gasoline screen for catching trash at the fill point, and best of all, tri fuel to allow versatility. Would love for a cover to come standard though. Outstanding generator all the way around.

I looked at many different brands. For the capacity, features and included accessories it was by far the best deal I could find. Other brands you had to purchase Natural Gas lines or wheel kits. And it has the best and longest warranty I could find. Very happy with the purchase so far

I bought this generator to power my house during the Florida hurricane season as needed. I haven't needed to use it yet but I have tested it out and it runs my whole house for the items I need, including my AC. I have recommended this to other friends and they purchased it as well. This was a great buy!!