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Customer reviews for 13500/10500- Watt Westinghouse Tri-Fuel Portable Generator with CO Sensor + Remote Electric Start / Propane Hose for
13500/10500- Watt Westinghouse Tri-Fuel Portable Generator with CO Sensor + Remote Electric Start / Propane Hose
4.9 out of 5 stars
stars
9,772 ratings9,772 reviews
  1. 5 stars88% (8,613)
  2. 4 stars10% (1,011)
  3. 3 stars1% (93)
  4. 2 stars0% (23)
  5. 1 star0% (32)

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Showing 1,641-1,650 of 9,772 reviews
May 24, 2024
Reviewer name: JW Jonz
5 out of 5 stars
5 out of 5 stars review

Comes with all accessories

This generator comes with the propane line and natural gas line included--no need to buy! It also comes with a battery/trickle charger. With tri-fuel, I can use my 100 lb propane tank just in case the natural gas gets taken out during a disaster. I like the flexibility.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Jun 25, 2025
Reviewer name: AR97
5 out of 5 stars
5 out of 5 stars review

Must have!

I have been searching for a generator that has multiple fuel options and this meets all my needs. Tri-fuel capabilities is a plus for my home. I live in an area that is prone to severe weather and having the ability to choose fuel based on availability’s, helps in the moments when options can be limited.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Mar 1, 2024
Reviewer name: KenDel
4 out of 5 stars
4 out of 5 stars review

Works great

At this point I've only had a chance to test the propane and gasoline fuel supplies. Both of these worked as desired. The manual was easy to understand, and I was able to quickly familiarize myself with the unit. I even manually tested the receptacles with my electrical meter to ensure that the outputs were correct. Would definitely recommend this unit.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Oct 21, 2024
Reviewer name: MontyMcV
5 out of 5 stars
5 out of 5 stars review

Very impressed with this generator

Like many I'm sure, I have "been meaning to get a generator" in case of a prolonged outage. I finally did last month. I had been eyeing the Westinghouse tri fuel units for a while. I went with the 10500 as it seemed the best "average" between running most of the house vs cost and size (dimentions). The unit is very impressive out of the box. Only assembly needed was putting the wheels on. Also impressed with hoses it came with. Propane and NG, both in full 1/2" sizing. I have run it through its 5-hour break in and it went very smoothly, running on propane. Also started it up on NG. Since they both were fine, I didn't run it on gas. Didn't want to deal with draining the tank / carb after. I went with the tri fuel as any of the few longer outages we have had in NE Ohio never lost NG. I will nonetheless stock up on some propane bottles too. I waited a short while for arrival, but not too long. Could have gotten a similar HF unit for ~$100 less. A friend has a smaller HF unit that he is happy with. For me, the $100 less wasn't enough of a savings for something as critical-when-you-need-it as this larger, whole-house unit is.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Sep 24, 2024
Reviewer name: TAFWI
5 out of 5 stars
5 out of 5 stars review

Runs on All Fuel Types ! | Bravo

Awesome Generator, stop shopping and buy this one! 1st, It Runs on Gasoline, LP and Natural Gas - when the xxxx hits the fan, and fuel shortages or the weather won't allow travel, this Gen. can run on anything 2. Large Solid Wheels and Handle w/foam grip make moving the (200+ lb.) UNIT a piece of cake... in Snow and Rain

Review from westinghouse.com
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Apr 23, 2025
Reviewer name: Bob202527
5 out of 5 stars
5 out of 5 stars review

Solid Generator

Bought for hurricane preparation as an upgrade from an old 6000W generator. The push button start works well with automatic retry and expect this will help all items (minus fuel) to get started out of the box were included. Very detailed manuals for maintenance, operation, etc included as well.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
May 17, 2025
Reviewer name: Nnnfm
5 out of 5 stars
5 out of 5 stars review

Excellent features,expecting many years of service

I purchased this generator recently with the intent of using it primarily with natural gas. I was unable to use the supplied natural gas hose due to an improper size fitting. Instead of a 1/2 inch fitting it appears to be a 3/8 inch fitting. Contact was made with Westinghouse via phone and with follow up email as per their email request. I am awaiting resolution. Preferably a new gas hose will be supplied since the original one from the factory was not the correct hose. This is a simple solution and I am anticipating it will go well. I am anticipating many years of useful service from this generator based on satisfaction from other customers. I have recommended this unit to a friend, based upon reviews.

Review from westinghouse.com
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Jun 1, 2024
Reviewer name: Frankh90
5 out of 5 stars
5 out of 5 stars review

Top notch generator!

Unfortunately we are out of power as we speak due to all these storms but we bought this generator and made a transfer switch and now we are able to run the whole house. The generator is amazing, I love the key fob and push button start. The ability to use tri fuel setup is very helpful when it’s hard to get one fuel source. The large wheels made it a breeze to move around. The cost is cheap compared to other brands for similar size. For anyone wanting to run their central AC make sure you install a hard start on your condenser. It lowers the amps on start up.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
Jun 24, 2025
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Buyers Regret

Purchased this generator on May 8th, 2025 for my LQ horse trailer. I purchased it so while camping without my husband I would have easy access to run the generator from inside my trailer late night and early am with the fob. We have a smaller generator that we have used for 15 years with no issues except no fob. Over Memorial Day weekend the pull cord wouldn't start the generator to turn it over and recoil didn’t want to retract. The Fob wouldn’t turn it off at all and needed to open the door to turn it on 90% of the time. I have contacted Westinghouse and I am getting the run around. Very disappointed and won’t purchase from them in the future nor recommend this product. I was very excited about it and now feel very disappointed and out a sum of money. I have been told to bring it to a designated dealer for repair or replacement if I didn’t want to attempt to troubleshoot it myself.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916
reply from eComm

Hi, Thank you for sharing your experience with us, we're truly sorry to hear how disappointed you've been. We understand how important reliability and convenience are. We sincerely apologize for any inconvenience this has caused you, this is certainly not the experience we want our customers to have. We’d like the opportunity to review your case further and ensure it’s being handled with the attention it deserves. Please reach out to us at westinghousevip@wpowereq.com, with your case number so we can escalate the matter and work toward a resolution. Your satisfaction is very important to us, and we hope to regain your trust. Thanks, Sydney, Westinghouse

Jul 18, 2025
Reviewer name: Tito91
5 out of 5 stars
5 out of 5 stars review

Westinghouse Generator Review

I bought this generator 3 months ago and shipped to PR. I was afraid to put it together but it was so simple thanks to your instructions and book. I got to use it 3 days ago and to my surprise it works serenely well and was so easy to operate too. I will recommend it to my friends and family.

Review from westinghouse.com
Helpful?7340DBFJ8B4215577162916