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Member ratings & reviews for
Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set
4.1 out of 5 stars
stars
2,120 ratings991 reviews
  1. 5 stars63% (1,341)
  2. 4 stars13% (279)
  3. 3 stars5% (115)
  4. 2 stars3% (70)
  5. 1 star15% (315)

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Showing 921-930 of 991 reviews
May 20, 2019
Reviewer name: Mad as
1 out of 5 stars
1 out of 5 stars review

very poor quality

not even a month and the threading is already coming lose the mattress is not tight at all

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Jun 23, 2021
Reviewer name: Steve
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent

Excellent Price, Excellent Purchase

Helpful?3I2F3HJWCLER15573202423
Nov 19, 2020
Reviewer name: Best
1 out of 5 stars
1 out of 5 stars review

Terrible mattress

Took 2 months to get it. We have slept on it 1 month and already have lumps and imprints in it. Do not buy this!!!!!

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hello Best, we are sorry to hear about your experience with the Serta Perfect Sleeper Baymist Cushion Firm Pillowtop King Mattress Set. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Nov 21, 2019
Reviewer name: AdeleB1574355993
5 out of 5 stars
5 out of 5 stars review

The Serta Perfect Sleeper did not disappoint. same. It is a good feeling to trust a brand.

I like that the firmness is just right but also it is somewhat soft on top with the pillow top. My sleep has improved; especially neck issues.

Review from Serta
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Jul 22, 2021
Reviewer name: Pat
1 out of 5 stars
1 out of 5 stars review

Don't Waste Your Money SAG after couple Nights

Bad Experience with Serta outside looking good but after couple nights SAG on mattress bought 2 mattress can't do anything Very Disappointed will back to SEALY , Recommendation Don't Buy Serta this model even on sale

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hello Pat, thank you for taking time to leave a review. We would like to apologize for your recent experience. We would like to learn more about your specific situation so we can assist you better. Please contact us at 1-888-240-1945. Thank you.

Aug 12, 2019
Reviewer name: Lela7518
5 out of 5 stars
5 out of 5 stars review

Great purchase!

I ordered this matress set one week ago and i received it yesterday. It is so comfortable, I have many back problems so I wanted to give it a try due to its reviews, I'm glad I got it, I'm in love with its firmness.

Helpful?3I2F3HJWCLER15573202423
May 28, 2020
Reviewer name: TeeCee45
3 out of 5 stars
3 out of 5 stars review

Quality not as expected

Arrived in February. It was like sleeping on cloud for two months. In May, now not as comfortable. We now get up with morning stiffness and back muscular pain. I hope a new bed frame will do the trick.

Helpful?3I2F3HJWCLER15573202423
Aug 17, 2021
Reviewer name: Travelin
2 out of 5 stars
2 out of 5 stars review

Not a true 'Pillowtop'

We've been sleeping on this mattress for over 2 months now and unfortunately a mattress never gets any better. We bought this specifically because it was described as a pillow top, well turns out it is some kind of 'hybrid' pillowtop that includes what we were avoiding... GEL Of course it's described as 'cooling' and sure, it's cool when you first lie down, but as the reason why were avoiding all gel mattresses, they retain heat. The mattress is indeed soft and comfortable if you don't mind being in a slow cooker. I feel this was deceptive in its description and advertising. GEL needs to be clearly mentioned so people know what they are getting. Our last mattress we got from Sam's was good while it lasted and most importantly didn't have any hidden gel.

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reply from Serta Team

Hello Travelin, thank you for taking the time to leave a review. We are sorry to learn of your dissatisfaction. Please contact us at 1-888-240-1945 so we can assist you better. Thank you.

Jul 25, 2021
Reviewer name: Pklsrgrs
5 out of 5 stars
5 out of 5 stars review

Great mattress!

I wanted to wait a month sleeping on this before I made my review. So far we love the mattress set! We did read on the card with it, that the mattress needs center support and at least 5 boards on the frame. We did that and have no sagging. We love this set!

Helpful?3I2F3HJWCLER15573202423
Apr 11, 2022
Reviewer name: jj
1 out of 5 stars
1 out of 5 stars review

Less than a year

I bought this mattress in June 2021, for a vacation home. It has been slept on maybe a couple dozen times. It has depressions on both sides (both husband and I NOT overweight) We added a 3" latex topper, hoping to sleep comfortably. We still feel the sag in the mattress underneath. Do we have any recourse?

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hi there! We would like to apologize for your recent experience. We would like to learn more about your specific situation and make this right. Please contact 1-888-240-1945. Thank you.