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Member ratings & reviews for
Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set

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Showing 801-810 of 991 reviews
Jul 7, 2019
Mitch
4 out of 5 stars review

Verified Purchase

Very nice mattress

Very comfortable

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Oct 10, 2021
RMG
1 out of 5 stars review

Not good after all!!

We purchased this in June, and were surprised that it did not seem "firm" at all...but we tried it and after four days of use I left a review saying it was comfortable. However...it is not holding up at all. It sinks where we lay and does not return to its original shape, and is definitely not firm!! This picture shows how it sags...We will be replacing it asap (**unfortunately my picture won't attach...I wish you could see it!)

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reply from Serta Team

Hi there! We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Jul 30, 2020
Jenny
4 out of 5 stars review

Verified Purchase

Mattress

Great for price!

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Jul 11, 2021
Jeff
5 out of 5 stars review

Verified Purchase

Serta mattress

Very comfortable

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May 30, 2019
Mason
5 out of 5 stars review

Verified Purchase

Queen bed

Very comfortable

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Jun 27, 2021
Roger
1 out of 5 stars review

Not as firm, sinks in

I bought this mattress just delivered set up, bought new comforters pillows, base whole 9 yards. Turns out its not as firm as store ones, sinks in right side is firmer than the left. Feels like a rock on left side and a marsh mellow on right. In fact the whole right corner completely collapses.

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reply from Serta Team

Hi Roger, all Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or Customer Service hotline at 888-746-7726 to discuss your options. Thank you!

Jun 26, 2019
Yogi
5 out of 5 stars review

Verified Purchase

The mattress and box spring

I love my Mexican and boxspring because it made my back feel much better did it did with my old mattresses

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Dec 9, 2020
DS
1 out of 5 stars review

junk

We didn't even have it a month and you can see exactly where we lay, also not a good mattress if you have a bad back! Complete junk

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reply from Serta Team

Hello, We are sorry to hear about your experience with your Serta mattress. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your warranty options. Thank you!

Jul 11, 2021
Amistad
5 out of 5 stars review

Loved the set

This has helped with my back problems. I love it. The delivery was done in a very professional manner.

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Feb 22, 2021
JHamlin
1 out of 5 stars review

Sinkhole

I can't believe all the positive reviews I read on this mattress and just now seeing others with a sinkhole too. It's less than 6 months old.

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