Skip to Main Content
Sams Club
Sams Club
Member ratings & reviews for
Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set

Member photos

  • +24 images
Sort by |
Showing 801-810 of 991 reviews
Nov 5, 2020
Nina
1 out of 5 stars review

Feels like a cheap mattress

I just got this delivered this week. I didn't even have them set it up. Its so cheap that one guy was able to carry it off the truck to the inside of my house by himself. It feels very soft and not firm at all. I can't believe this is considered a luxury mattress. I'm bugged that I now have to deal with returning this

Helpful?3I2F3HJWCLER15573202423
Jun 27, 2021
Roger
1 out of 5 stars review

Not as firm, sinks in

I bought this mattress just delivered set up, bought new comforters pillows, base whole 9 yards. Turns out its not as firm as store ones, sinks in right side is firmer than the left. Feels like a rock on left side and a marsh mellow on right. In fact the whole right corner completely collapses.

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hi Roger, all Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or Customer Service hotline at 888-746-7726 to discuss your options. Thank you!

Sep 5, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

mattress full set

he loves his bed set

Helpful?3I2F3HJWCLER15573202423
Oct 10, 2021
RMG
1 out of 5 stars review

Not good after all!!

We purchased this in June, and were surprised that it did not seem "firm" at all...but we tried it and after four days of use I left a review saying it was comfortable. However...it is not holding up at all. It sinks where we lay and does not return to its original shape, and is definitely not firm!! This picture shows how it sags...We will be replacing it asap (**unfortunately my picture won't attach...I wish you could see it!)

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hi there! We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Jul 7, 2019
Mitch
4 out of 5 stars review

Verified Purchase

Very nice mattress

Very comfortable

Helpful?3I2F3HJWCLER15573202423
Sep 1, 2019
Mrsmeow
5 out of 5 stars review

Verified Purchase

Fantastic!

LOVE our new bed!!!

Helpful?3I2F3HJWCLER15573202423
Jun 26, 2019
Yogi
5 out of 5 stars review

Verified Purchase

The mattress and box spring

I love my Mexican and boxspring because it made my back feel much better did it did with my old mattresses

Helpful?3I2F3HJWCLER15573202423
Jul 11, 2021
Amistad
5 out of 5 stars review

Loved the set

This has helped with my back problems. I love it. The delivery was done in a very professional manner.

Helpful?3I2F3HJWCLER15573202423
Jun 22, 2021
PR
5 out of 5 stars review

Verified Purchase

Perfect Mattress…

Very good Quality, firm and soft. Neatly packed and shipped. On time delivery. Will surely recommend to others.

Helpful?3I2F3HJWCLER15573202423
Jan 29, 2021
WillyC
1 out of 5 stars review

Terrible Mattress

After just one year, mattress sags in middle. Mattress is not FIRM at all. Extremely soft. No edge support to speak of either

Helpful?3I2F3HJWCLER15573202423