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Member ratings & reviews for
Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set
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4.1 out of 5 stars
stars2,120 ratings991 reviews
  1. 5 stars63% (1,341)
  2. 4 stars13% (279)
  3. 3 stars5% (115)
  4. 2 stars3% (70)
  5. 1 star15% (315)

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Showing 511-520 of 991 reviews
Aug 3, 2020
MM
1 out of 5 stars review

Do NOT Purchase

Horrible mattress! We haven't had it for about 3 months and it was breaking down. Sure we are not light weight individuals.... but REALLY. Spend your hard earned $$$ elsewhere.

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reply from Serta Team

Hello, we are sorry that the Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Apr 24, 2021
Emily
1 out of 5 stars review

Worst Mattress

This mattress started sinking not even a month after I got it. Now a year later there's a noticeable dip in the mattress and I wake up hurting every day. Do not waste your money on this!

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reply from Serta Team

Hi Emily, thank you for taking the time to leave us a review on your Serta Baymist mattress. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or Customer Service hotline at 888-746-7726 to discuss your options. Thank you!

May 29, 2019
CarolA1559168334
4 out of 5 stars review

I was a skeptic!

It is still very new and different as my choice has always been very FIRM. It is firm, but the comfort layer on top makes my joints really happy. So I learned something new and I'm happy.

Review from Serta
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Aug 12, 2021
Norman Martinez
1 out of 5 stars review

Verified Purchase

Serta Baymist Firm Mattress

Very poor quality mattress .After waiting almost two months to receive it; the mattress was defective.I will be wait at least 6 weeks to get the replacement.

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reply from Serta Team

Hi Norman! We're sorry to learn of your dissatisfaction. Please contact us so we can assist you better. Thank you.

Oct 10, 2019
Kim1786
2 out of 5 stars review

Verified Purchase

Too soft

I bought this last month and I knew after the first night I would hate it. It's a firm pillow top. But it also soft. Trying to get to the other side of the bed was a nightmare. Returned it

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Jul 3, 2021
Katheleen Russell
1 out of 5 stars review

Verified Purchase

Too Soft Baymist

The pillow top is too soft. Can't sit on edge of bed, you fall off. It said firm pillowtop. Our bodies sink in the mattress. Could we exchange it for a firm top mattress.

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reply from Serta Team

Hi Katheleen, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or Customer Service hotline at 888-746-7726 to discuss your options. Thank you!

Apr 13, 2020
Trisha
5 out of 5 stars review

Verified Purchase

Beautiful Mattress, good delivery

Delivery was great, fast and efficient. This is in a spare bedroom and sorry to say no one has slept on it yet. It looks beautiful and I am sure it will be ok.

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Apr 14, 2019
Beckyv7
5 out of 5 stars review

Very supportive, comfortable, but it gets very warm

[This review was collected as part of a promotion.] The Baymist Cushion Top mattress is very comfortable and supportive especially if you have any type of back problems. You wake up totally refreshed the next morning without any extra pain

Review from Serta
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Jun 23, 2019
Tracey
5 out of 5 stars review

Verified Purchase

Best mattress for your money

Feel asleep right away awesome

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Jun 5, 2019
Kjack64
5 out of 5 stars review

Verified Purchase

Very comfortable

This was a very good purchase for the price. It exceeds my expectations.

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