Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set

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4.1 out of 5 stars

stars2,120 ratings991 reviews

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Showing 191-200 of 991 reviews

Dec 3, 2019

Timothy

5 out of 5 stars review

Verified Purchase

Great mattress, what a game changer

Had issues for years sleeping thru the night. Thought it was me. Stayed at a marriott hotel and they had a really nice firm serta mattress, I slept through the night. Came home and before I left ordered this one. It's like magic, now I am sleeping 6 to 7 hours straight. Had no idea what a good mattress could do versa a not so good mattress. I guess you get what you pay for.

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Sep 9, 2021

Djmrn

1 out of 5 stars review

Verified Purchase

TERRIBLE MATTRESS

Worst mattress I have ever slept on. Had back and neck surgery needed a firmer mattress. This is like sleeping on a rock I do not feel and pillow top. My back hurts worse than when I slept on memory foam mattress. I am currently sleeping back on my couch. I called Sam's club and they say there's nothing they can do. My advice go to a mattress shop where you can try before you buy.

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reply from Serta Team

Hi there! We're sorry to hear you were less than satisfied with your mattress. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Aug 2, 2020

LVR from TX

5 out of 5 stars review

Verified Purchase

Comfortable sleep

Great mattress, very pleased

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Oct 3, 2020

Anonymous

1 out of 5 stars review

Verified Purchase

It's best you go to the store and lay on the bed

It's not as comfortable as it says in his advertisement.

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reply from Serta Team

Hello, we are sorry that the Serta Perfect Sleeper Baymist Cushion Firm Pillowtop King Mattress did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jul 26, 2021

1 out of 5 stars review

Verified Purchase

Yes

It is already sagging after five days

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reply from Serta Team

Hi there! You’re right, this is unacceptable. We can’t imagine how this may have happened, but if you allow us the chance to speak with you, we would like to make this right. Please contact us at 1-888-240-1945. Thank you.

Jul 13, 2021

ddcnal

4 out of 5 stars review

Verified Purchase

Just like that . . . I slept.

Very comfortable. Love it.

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Jun 28, 2021

BCRON

1 out of 5 stars review

Verified Purchase

Not good

Not good at all. Lumps and valleys appeared after 1 week. Will be returning it

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reply from Serta Team

Hi there, thank you for taking the time to leave us a review. We're sorry to hear that you are less than satisfied with your mattress. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or Customer Service hotline at 888-746-7726 to discuss your options. Thank you!

Jun 27, 2019

boo

1 out of 5 stars review

Verified Purchase

This was my worst nightmare and I will not repeat it.

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Jul 4, 2019

Kathy

5 out of 5 stars review

Verified Purchase

After getting use to the different firmness I sleep so much better. I absolutely love my new mattress.

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Jun 19, 2019

DougT

5 out of 5 stars review

Verified Purchase

Comfort the first night

Was just delivered yesterday, so only had one night, but so far very comfortable. As comfortable as higher priced mattress sets we bought

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