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Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set
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4.1 out of 5 stars
stars
2,120 ratings991 reviews
  1. 5 stars63% (1,341)
  2. 4 stars13% (279)
  3. 3 stars5% (115)
  4. 2 stars3% (70)
  5. 1 star15% (315)

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Showing 191-200 of 991 reviews
Sep 1, 2019
Reviewer name: Pammy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far so good

I bought this King size because we needed a new mattress set. Our backs were killing us. I've had 6 back surgeries since Jan. 2019 and it's a comfort to me to be very comfortable in my bed. Our Stearns & Foster wore out after 10 years if that. More expensive is not necessarily better. So we opted to go less expensive. Serta sleeps so much better. I'll probably order another but in a queen for the extra bedroom. My 2 little munchkin grandkids always want to sleep with me, so I have to boot out my hubby. Now he'll have somewhere to go.

Helpful?3I2F3HJWCLER15573202423
Dec 5, 2019
Reviewer name: Katherine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfectly firm and soft

It's been a month now and this mattress has been wonderful so far! This has been a great replacement for our Beauty Rest plush pillow top. I will never own a plush mattress again! However, I was nervous about buying a Firm mattress, that it would be uncomfortably hard, this it not the case. It's firm but has a softness. It gives the support my lower back was screaming for, with out hurting my hips being side sleeper. Our previous mattress had terrible dips, NO, lets call them canyons within 2 weeks of sleeping, and we dealt with it for 3 years. After fighting for the hump in the middle and cosleeping with our babygirl for 7 months, I was fed up! I was concerned this mattress being a pillow top that we might encounter the same issue, but so far so good. I read some of the other reviews about this mattress being too firm, as a person that was sleeping on a plush for 3 years, this is definitely not a hard mattress, firm and supportive? Yes! I would recommend this mattress, the price was also a HUGE plus!

Helpful?3I2F3HJWCLER15573202423
Aug 2, 2020
Reviewer name: LVR from TX
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable sleep

Great mattress, very pleased

Helpful?3I2F3HJWCLER15573202423
Jun 28, 2021
Reviewer name: BCRON
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not good

Not good at all. Lumps and valleys appeared after 1 week. Will be returning it

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hi there, thank you for taking the time to leave us a review. We're sorry to hear that you are less than satisfied with your mattress. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or Customer Service hotline at 888-746-7726 to discuss your options. Thank you!

Jul 26, 2021
Reviewer name: NA
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Yes

It is already sagging after five days

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hi there! You’re right, this is unacceptable. We can’t imagine how this may have happened, but if you allow us the chance to speak with you, we would like to make this right. Please contact us at 1-888-240-1945. Thank you.

Jun 27, 2019
Reviewer name: boo
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

This was my worst nightmare and I will not repeat it.

Helpful?3I2F3HJWCLER15573202423
Oct 3, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

It's best you go to the store and lay on the bed

It's not as comfortable as it says in his advertisement.

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hello, we are sorry that the Serta Perfect Sleeper Baymist Cushion Firm Pillowtop King Mattress did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jul 13, 2021
Reviewer name: ddcnal
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Just like that . . . I slept.

Very comfortable. Love it.

Helpful?3I2F3HJWCLER15573202423
Jul 13, 2019
Reviewer name: Don
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Delivery Service

Arrived as promised and delivery guys were great! Bed is a bit too firm for us. Will be moving it to guest room.

Helpful?3I2F3HJWCLER15573202423
Jul 6, 2021
Reviewer name: johnny01
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Wow...

May be returning... not as good as I had hoped! While I am a bigger person, I expected it to keep shape longer than it has....

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hello there, thank you for taking the time to leave us a review! We're sorry to hear that you are experiencing issues with your mattress. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!