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Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set
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4.1 out of 5 stars
stars
2,120 ratings991 reviews
  1. 5 stars63% (1,341)
  2. 4 stars13% (279)
  3. 3 stars5% (115)
  4. 2 stars3% (70)
  5. 1 star15% (315)

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Showing 191-200 of 991 reviews
Jul 7, 2019
beachbum
5 out of 5 stars review

Verified Purchase

Very good mattress set.

Had this mattress about a month now and I have to say it is the best set I've owned. I don't think the "firm" rating is accurate (at least compared to my last "firm" mattress) as this set is very comfortable and you don't wake up with a feeling that there might just be a couple of sheets of plywood between the mattress and box springs. More like very nice support no matter what position you sleep in and there is very little movement felt when your sleeping partner enters or exits the bed. Also I would recommend not to use a padded "loft" mattress cover as the pillow top softness does not need any help and the additional height might make your fitted sheets too short to fit the mattress. The "white glove delivery service" is an excellent benefit when purchasing this set. Takes the hassle out of getting the mattress and box springs home and disposing of the old set. In my case the delivery agent gave me a couple minutes notice (within the 4 hour window) when the truck would be at my house and would leave in 20 minutes if no one was at home. Made it home in 19 minutes! Very pleased with the Serta Perfect Sleeper Baymist Cushion Firm Pillowtop King Mattress set from Sam's Club both with price and comfort. BTW, the king box spring is actually two individual mattresses. This is not in the discription on-line but probably should be for clarity.

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Dec 14, 2019
Resting well
5 out of 5 stars review

Verified Purchase

Best sleep in a long time

Fantastic mattress set at a really good price. And the delivery company was very professional and prompt with delivery. It is a firm mattress, so if you do not like a mattress that's firm, probably not a good idea to purchase, but if you like a firm mattress it's definitely worth purchasing I love mine.

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Aug 2, 2020
LVR from TX
5 out of 5 stars review

Verified Purchase

Comfortable sleep

Great mattress, very pleased

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Jul 26, 2021
NA
1 out of 5 stars review

Verified Purchase

Yes

It is already sagging after five days

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reply from Serta Team

Hi there! You’re right, this is unacceptable. We can’t imagine how this may have happened, but if you allow us the chance to speak with you, we would like to make this right. Please contact us at 1-888-240-1945. Thank you.

Jun 28, 2021
BCRON
1 out of 5 stars review

Verified Purchase

Not good

Not good at all. Lumps and valleys appeared after 1 week. Will be returning it

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reply from Serta Team

Hi there, thank you for taking the time to leave us a review. We're sorry to hear that you are less than satisfied with your mattress. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or Customer Service hotline at 888-746-7726 to discuss your options. Thank you!

Jun 27, 2019
boo
1 out of 5 stars review

Verified Purchase

This was my worst nightmare and I will not repeat it.

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Jul 13, 2021
ddcnal
4 out of 5 stars review

Verified Purchase

Just like that . . . I slept.

Very comfortable. Love it.

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Oct 3, 2020
Anonymous
1 out of 5 stars review

Verified Purchase

It's best you go to the store and lay on the bed

It's not as comfortable as it says in his advertisement.

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reply from Serta Team

Hello, we are sorry that the Serta Perfect Sleeper Baymist Cushion Firm Pillowtop King Mattress did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Aug 8, 2021
Sore back Paul
1 out of 5 stars review

Verified Purchase

Soft Serta

I ordered a firm mattress but received a very soft one. It is like sleeping in a hammock. I will not make another on-line purchase from Sams.

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reply from Serta Team

Hi there, thank you for taking the time to write a review. We are sorry to hear you have not had a great experience with your Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set. Please feel free to contact us at 1-888-240-1945. Thank you.

Jul 7, 2019
Goldilocks
5 out of 5 stars review

Verified Purchase

AWESOME

NOT TOO SOFT, NOT TOO FIRM. DELIVERED AHEAD OF TIME, SO DIDNT WAIT LONG. NICE TO GET RID OF OLD MATTRESS TOO!!

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