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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,448 ratings1,448 reviews
  1. 5 stars77% (1,117)
  2. 4 stars13% (193)
  3. 3 stars3% (43)
  4. 2 stars2% (31)
  5. 1 star4% (64)

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Showing 761-770 of 1,448 reviews
Mar 1, 2023
Reviewer name: P Lofton
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works like a dream

[This review was collected as part of a promotion.] Bought this recently for a new house. Have had LG's at my other house and love how well they function

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG Social Media

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Oct 31, 2023
Reviewer name: GYmiemac
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible Support

[This review was collected as part of a promotion.] I have been trying to register my new LG Washer & Drier for a nonth I can't get any Help Their Support is Terrible

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from Customer Care

Hi there, we're sorry to hear that you've had trouble registering your new LG Washer and dryer and that you haven't received the help you need from our support team. We take customer satisfaction very seriously and would like to make things right. Please send us a private message on Facebook or X at @LGUSSupport with your product information or call us at 1-800-243-0000, and we'll do our best to assist you.

Sep 25, 2021
Reviewer name: TavoMIA
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wow

[This review was collected as part of a promotion.] Amazing dryer. Very nice looking with tons of features. The flow sense feature alerted us to a very dirty dryer vent when we first installed it. How’s that for safety feature. Highly recommend.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Jan 3, 2022
Reviewer name: MarioD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great features

[This review was collected as part of a promotion.] We've had this for about 3 weeks now. We do 3-4 large loads per week. This dryer has worked flawlessly thus far. We really like all of the options that are available to us.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Mar 18, 2023
Reviewer name: Daddybulldog
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Features, Quiet Running

I bought this as a gift for my wife. Our previous machine was an LG brand and it was still running after 15 years. Thought it was just time for upgrade.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG Social

We appreciate your 5 star review! Congratulations on the upgrade! #LifesGood when your washing machine has many available features to choose from and is quietly operating. Don't forget to perform the maintenance cycle as often as recommended in your owner's manual. Should you need support, don't hesitate to contact us: https://www.lg.com/us/support/contact.^Chris

Aug 25, 2026
Reviewer name: Gary Can
5 out of 5 stars
5 out of 5 stars review

Excellent Dryer

The built in AI adjusts the dry time to make the dryer super efficient!

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG Digital Care Team

Hi there, Gary! Thanks for the review. Always great hearing your dryer is giving you that smart, efficient performance you were looking for. If you ever need anything later on, our friends at @LGUSSupport are ready to help. #LifesGood ❤️ ‑Rich

Sep 8, 2026
Reviewer name: Luigi 1964
5 out of 5 stars
5 out of 5 stars review

good value for the money

works as LG says it does. no complaints. would buy again.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG Digital Care Team

Hey there, Luigi! Thanks for the note. Always great hearing your dryer is delivering solid performance and value just the way you expected. If you ever need anything later on, @LGUSSupport is always available. #LifesGood ❤️ ‑Rich

Sep 3, 2026
Reviewer name: House dryer
1 out of 5 stars
1 out of 5 stars review

Dryer on last 2 months and it broke down doesnt turn on

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG

Hi. Thank you for taking the time to share your review regarding your LG DLEX4000B Dryer. We appreciate you bringing your experience with your dryer's power and heating performance to our attention. When a dryer stops powering on or running mid-cycle, standard best practices include verifying that the circuit breaker hasn't tripped and checking that the thermal fuse or door switch is fully engaged. You can also review helpful troubleshooting steps and support guidelines at https://www.lg.com/us/support/help-library/troubleshooting-burning-or-discoloration-in-a-dryer--20152469733288?srsltid=AfmBOopcoUuYjK36C6SN0FstWMVkmo1xW4NWU0PtcljNQUBVDZJUTy7f. We are dedicated to ensuring your appliance serves you reliably and want to help you get this resolved promptly. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

May 30, 2024
Reviewer name: Tim27
3 out of 5 stars
3 out of 5 stars review

Overall good dryer, but HORRIBLE experience

RXO delivered and installed the dryer. They came from over 3 hours away. I had to help carry the old one out and new one in. One of the delivery people did not speak English, so there was also a communication barrier. I never owned a steam dryer before so I didn't realize they did not complete the installation. They did not hook up the water supply or leave the parts to do it with or the dryer rack. They also used my old power cable for the dryer. I was suppose to receive a new one per the description on the website. I called RXO and they blamed it on LG and transferred me. LG said they would have to contact RXO and for me to call back in 5 days... LG refused to give me a ticket number or any sort of proof that I had an open case with them. They also did not speak very well english, so there was a communication barrier there as well. I had to Spell "Sams Club" 3 times when she asked where I bought the dryer from. At that point I decided to google corporate emails and email Sams, LG, and RXO since I was getting the runaround. Kenny from Sams reached out to me. LG never responded. Sams scheduled for RXO to come back 2 weeks later. I took another vacation day. RXO never showed. They apparently rescheduled the appointment but did not reach out to tell me. I had to call that day to find out, so I wasted another vacation day. I asked RXO if they would just ship me the parts that they essentially stole and they would not. I went and bought the parts myself and finished the install. I sent my proof of purchase to Kenny from Sams and he made everything right. He was in constant communication with me and kept me updated. I WILL NEVER BUY AN LG PRODUCT AGAIN AFTER THIS! Also if I buy another appliance and find out RXO is the delivery service, I wont get it. As for the dryer itself, it works great! My only issue with it is I can not get it connected to WIFI. I work in IT and still cant figure it out. Its not that big of a deal though so I'm just going to not connect it.

Helpful?3PMDK7KD0KRR15569167871
Aug 23, 2024
Reviewer name: Frustrated
1 out of 5 stars
1 out of 5 stars review

Order elsewhere

Ordered AND PAID for LG washer and dryer on June 17. Sam's indicates product would be delivered on July 9. It is late August now and I have no product. I have been given many delivery dates and then the night before delivery they send a text to cancel. I called RXO, the delivery agent, and was simply lied to - "We will get this to you on Friday," Jean told me in mid-July. Carissa from Sam's emails that she apologizes for the delay and to have a good day. I have now been told that the product is being returned to LG and Sam's is not exactly sure why, but best guess is that RXO took too long to deliver. My Sam's account still indicates that my product is "on it's way." I have been a long time customer of Sam's, but this is a huge problem that Sam's Club is not taking any responsibility for - instead blaming the delivery agent, blaming LG.....I blame Sam's (I bought from Sam's) for not stepping in and fixing this issue. Sam's has had a large amount of my money since June 17 and they have not helped me get the product they promised to deliver nor offered me any compensation for being without my washer/dryer since the promised delivery date of July 9. I hope this warning keeps someone else from this incredible frustration.

Helpful?3PMDK7KD0KRR15569167871
reply from LG Digital Customer Care

Hi, there. Thank you for sharing your experience with the LG Dryer (DLEX4000W) model. We understand your concern about dealing with delays and miscommunication, especially when you’ve been waiting for such a long time. We strive to provide exceptional services and ensure a smooth and seamless experience. Please contact Sam's Club customer service at 888-746-7726 to address the situation directly with them and to request a resolution or compensation for the delays. If you have any further concerns or need assistance related to LG products, please reach out to us on social media @LGUSSupport. Our team will be happy to assist you and provide any support we can. ^Juvy