Hi tapher, thanks for sharing your experience with your LG Gas Dryer DLGX4001B. Great to hear you’re loving how it looks and performs — that’s exactly what we like to hear. About the Wi‑Fi issue: it’s definitely frustrating when one appliance connects instantly and the other puts up a fight. The dryer should pair just as smoothly as the washer, so something small is likely getting in the way. A quick tip that often helps is making sure the dryer is connecting to a 2.4 GHz network, since many smart appliances don’t support 5 GHz. Restarting the ThinQ app and the dryer’s Wi‑Fi module can also clear things up. If it still won’t connect, we’re here to help you get it sorted. Feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Beth we are happy to hear the new one is working great and please reach out to us if you ever have any issues or concerns.^Sandy

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Hi there, we're sorry to hear that you've had trouble registering your new LG Washer and dryer and that you haven't received the help you need from our support team. We take customer satisfaction very seriously and would like to make things right. Please send us a private message on Facebook or X at @LGUSSupport with your product information or call us at 1-800-243-0000, and we'll do our best to assist you.

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG dryer. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki