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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars1,427 ratings1,427 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (53)
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Showing 211-220 of 1,427 reviews
Jan 7, 2023
Cynthia21
5 out of 5 stars review

Verified Purchase

excellent purchase!!

I bought this dryer along with the matching washer a little over a month ago. Am very very happy with both units!! I had them stacked in my utility room to reclaim some room and although I need a step stool to reach the controls and remove the clothes, I LOVE these! Its perfect how the lint screen is right is front and fairly easy to remove and replace. The dryer has a light that stays on for a short while so you can be sure to remove all the clothes and the units chime when they are complete!! It was so funny, the first few times after either the washer or dryer had completed its cycle, and the unit chimed, my dogs started barking at it!!! Its pretty funny. Anyway, I would highly recommend the unit! I haven't used all the features yet only having it for a few weeks, but am very happy with the features I have used.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Apr 27, 2024
Laurenbb
4 out of 5 stars review

Verified Purchase

Happy so far

[This review was collected as part of a promotion.] So far so good! Have only had for a couple of weeks but it does the job what seems to be efficiently. I also never thought I would need an app for my washer and dryer but it is quite a great feature for those who quickly forget they are doing laundry.

Review from lg.com
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Aug 5, 2023
Westerner
1 out of 5 stars review

Verified Purchase

Very Slow and Inconsistent Drying

[This review was collected as part of a promotion.] This LG unit replaced a Fisher & Paykel (no longer made with the same high capacity). We have been very, very disappointed in the slowness and incompleteness of the various drying cycles. In LG's quest for energy efficiency, it has manufactured a lesser product for a higher price. The light inside goes off prematurely after it is open. The touchpad with so many complicated settings will likely fail prematurely because electronics and heat do not harmoniously live together; much better to have dials and switches. The positioning of the control pad is made for people of short stature, not tall people who must hunch over to read and program the needed buttons.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG Social.

Hey there. Thank you for taking the time to leave us a review. Having a wonderful experience is what matters to us and we'd like to ensure that you are heard in your concern. We rely on our customers like you to let us know what we're doing right and wrong. We want to continue to provide the best experience possible. If you need more assistance with your LG Dryer product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Jai.

Feb 28, 2024
Carrie Teichman
4 out of 5 stars review

Verified Purchase

slightly problematic

I'm mostly happy with this product. because I'm blind, I love that I can use the app to help me select the cycle I need. However, I wish the Remote Start button was as easy to find on the dryer as it is on the washer. Also, a couple of the dryer's features aren't working properly. The normal cycle doesn't run rthe length of time indicated by the app, and when it's through it makes a sound that sounds like an error signal, although the app doesn't indicate any problems. Also, the timed dry feature isn't working right either. The dryer just runs for a short while, no matter how much time it's actually set to run. and the timed dry is impossible to set up in the app, which is the way I need to do it.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Apr 26, 2021
KimLa
5 out of 5 stars review

Verified Purchase

Effortless sophistication

[This review was collected as part of a promotion.] I love my new washer and dryer. At first I was intimidated and when I used it for the first time I realized this is the easiest most self explanatory washing machine I have ever used. The fact that it cleans so well is a comforting bonus.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Dec 18, 2021
Robert of Mendo
5 out of 5 stars review

Verified Purchase

Best dryer I've ever had

[This review was collected as part of a promotion.] Replaced a 22 year old model and, boy, has technology improved. Needless to say, much quieter, far more options (including a steam sanitizer) more efficient and more convenient (with his own censor for dryness). It's not even bigger (front to back) and so it fits a tight space well. I had a minor warrantee issue (front door rubber damper) and, though it took far too long to get the personable contact at LG to pinpoint my replacement, I did get a prompt replacement and I repaired the door stop damper in five minutes In short, so far, so good, even so great. And the matching washer is comparably good. RB

Review from lg.com
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Dec 17, 2023
Eric1989
1 out of 5 stars review

Verified Purchase

Very disappointed

I bought this in July. Had the washer and dryer installed in September I believe. Since then the dryer wont dry all the way. Clothing is still damp. I also have an area that snags my clothing and damages it. I have since had it "repaired." The very first dry after the repair I have my dryer sheet stuck in the same exact spot. I assume it will only take time till another article of clothing gets caught in the same spot. I was also told to shut off the energy efficiency if I want my clothes to dry all the way. Why even have energy efficiency if it doesn't work?

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from Customer Care

We are extremely regretful that you weren’t satisfied with your front load dryer. We're committed to making you comfortable with your LG appliance. Thank you for bringing this issue to our attention. Please send us a private message on Facebook or Twitter using handle @LGUSSupport with the serial number of your unit and a good phone number associated with your account so that we can look further into your concerns. ~Tanisha

Sep 14, 2023
phyllis60
5 out of 5 stars review

Verified Purchase

I Love the Many Features

[This review was collected as part of a promotion.] We bought our LG dryer a month ago and are so happy with it. It drys close quickly, runs quietly and I love all the features it has, including the ability to steam clothes. It also has an app that tells me when the drying cycle is done.

Review from lg.com
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Jan 23, 2023
Subrenaa1
3 out of 5 stars review

Verified Purchase

Love the capacity

Bought this a month ago after all the other machines I was interested in were unavailable for immediate delivery. That said, it's a nice large capacity dryer that works pretty well. The energy efficient cycle leaves clothes a little too damp for my liking otherwise it's not a bad choice... the washing machine on the other hand... I digress this is for the dryer which I would recommend. The Washing machine on the other hand leaves a lot to be desired!

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG Social Media

We appreciate your feedback, as your satisfaction matters to us, and it's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best products possible. We assure you that your constructive feedback does not go unnoticed, and this information will be shared with our research and development teams for future improvements. If you need additional assistance, you can reach us at our customer service line at (800) 243-0000 or send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee

Aug 1, 2021
amewser
5 out of 5 stars review

Verified Purchase

Unbelievably easy to use.

[This review was collected as part of a promotion.] This dryer was purchased with the compatible washer. This dryer is extremely easy to use, however I have not used all the functions yet. It and the washer were gifts from my brother and his significant other. Love all of them.

Review from lg.com
Helpful?47J70BAQASXP15569167871