Hi there. Thank you for sharing your experience with us. We understand that your LG dryer model DLGX4001W is rattling during use or even when bumped. Your feedback is important, and we'd like to assist you further. A potential troubleshooting step you could try is to ensure that the dryer is properly leveled. Sometimes, uneven flooring can cause the machine to rattle. Additionally, check that all screws and bolts are tightened, as loose parts can also cause rattling noises. [LG dryer - Sound] Dryer makes a noise - https://www.lg.com/levant_en/support/product-help/CT20158023-20153089299357 If these steps don't resolve the issue, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

Hello! We’re excited to hear your LG ThinQ washer and dryer are off to such a smooth start. A great install experience sets the tone, and it’s wonderful knowing your new LG units are already making a strong first impression in your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi, Danelle. Thank you for sharing your experience with your LG Dryer (DLEX4000B) model. It’s wonderful to hear how well the dryer is performing for you. This model is designed with a large‑capacity drum, TurboSteam technology, and Sensor Dry for precise moisture detection—features that help deliver fast, effective, and gentle drying results. To keep your unit performing at its best, we recommend cleaning the lint filter before each cycle to maintain strong airflow and consistent drying. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hi, there. Thanks for sharing your experience with the LG Dryer (DLEX4000B) model. It’s wonderful to hear that this dryer has been a life‑saving help for you. This unit is known for its energy‑efficient performance and intuitive controls, so it’s great to know you’re enjoying how easy it is to use. If you need further assistance, feel free to emaillgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hey there! We appreciate you sharing your experience with us. We’d love for you to be able to connect your LG dryer to the ThinQ app so you can take full advantage of all its excellent benefits! We recommend power cycling the mobile device and the appliance and confirming the network name you’re connecting to has 2.4 G/ 2.4 GHz next to the name as this ThinQ app supports 2.4 GHz Wi-Fi. You can check out more information here: http://spr.ly/6420UUmry. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'll be happy to help you out! ^Joslyn