Hey there Joel! We appreciate you letting us know about your LG dryer and want to make sure that it's drying all of your laundry at 100%. We'd be happy to provide you with this link (http://spr.ly/6429Uk2ML), which provides you with steps to run an installation test on your unit so it can diagnose what's happening with it and offer troubleshooting tips depending on the results. We would also love to continue looking into this further with you so we can make sure it's working the way it should. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and the results of the test. We look forward to hearing from you! *Josh

We're thrilled to read that you're loving the steam option on your dryer, it's a game-changer for refreshing clothes and eliminating wrinkles effortlessly. Since you’re enjoying the steam technology, you may love pairing with a front-load washer with AI Fabric Sensor technology for even better care. Thank you for choosing LG, for questions on models, reach our product specialist for an additional discount here: https://www.lg.com/us/chat-support-live-agent. ^Jose

Hello! We’re glad to hear your LG Dryer is doing such a great job. The smart load‑weighing and automatic heat adjustments really make each cycle efficient, and it’s awesome knowing those features are helping everything run smoothly in your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi there! So glad to hear you're loving the features and fast dry time on your second DLEX4000B! We love having returning customers in the LG family. If you ever need any future assistance, feel free to reach out to @LGUSSupport. #LifesGood ❤️ —Rich