Thank you for giving us feedback about your experience with your LG dryer. We're sorry to know that you're currently having issues with the product and want to assist you with this matter to get this off your shoulders. Please get in touch with us by sending us a private message on Facebook or Twitter at @LGUSSupport with your contact information and the unit's model and serial number. You can also call our customer support line at (800) 243-0000, and we would be glad to help you out. -Cazz

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Hi there, thank you for sharing your experience with the LG DLEX4000B dryer. We understand how important durability and ease of maintenance are when it comes to your appliance. If you're encountering issues with stripped screws or cracked plastic components, we recommend reviewing the official support guidance related to physical damage and part replacement here: https://www.lg.com/us/support/help-library/physical-damage-or-broken-parts--20153104011320 If you’d like to have this reviewed further, please email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help ensure your concerns are addressed thoroughly. ^Rich

Hi there. Thank you for sharing your experience with the LG DLEX4000B. We truly appreciate the time you took to provide this feedback. Your insights regarding the water leakage issue are invaluable as we work to improve our products and services. We are dedicated to addressing these concerns and ensuring a better experience for our customers. Please reach out to our social media account @LGUSSupport, and our team will be more than happy to assist you further with your concerns and explore options for resolution. ~Ken

Hey there! Nothing beats having such a versatile LG dryer with so many features available in the palm of your hand. Feel free to reach out to us on social media at @LGUSSupport if you ever need help with your dryer in the future. We're always here for you! *Josh

Hi, there. Discovering just how much faster and gentler a new dryer can be is such a great feeling! We are so glad to hear that those quick drying times and that amazing steam feature are keeping your clothes completely wrinkle-free and fresh. If you ever need any assistance down the road, please feel free to reach out to @LGUSSupport. #LifesGood ❤️^Juvy