Poorly assembled screws that should be removable are tightened so tight they strip instead of coming out. Which puts stress on the cheap piece of plastic causing it to crack.

Does not dry completely after drying clothes come out wrinkled very didspppontrd

The product stop work 7 months in had to get the memory board change as unit was not shutting off

Ordered AND PAID for LG washer and dryer on June 17. Sam's indicates product would be delivered on July 9. It is late August now and I have no product. I have been given many delivery dates and then the night before delivery they send a text to cancel. I called RXO, the delivery agent, and was simply lied to - "We will get this to you on Friday," Jean told me in mid-July. Carissa from Sam's emails that she apologizes for the delay and to have a good day. I have now been told that the product is being returned to LG and Sam's is not exactly sure why, but best guess is that RXO took too long to deliver. My Sam's account still indicates that my product is "on it's way." I have been a long time customer of Sam's, but this is a huge problem that Sam's Club is not taking any responsibility for - instead blaming the delivery agent, blaming LG.....I blame Sam's (I bought from Sam's) for not stepping in and fixing this issue. Sam's has had a large amount of my money since June 17 and they have not helped me get the product they promised to deliver nor offered me any compensation for being without my washer/dryer since the promised delivery date of July 9. I hope this warning keeps someone else from this incredible frustration.

RXO delivered and installed the dryer. They came from over 3 hours away. I had to help carry the old one out and new one in. One of the delivery people did not speak English, so there was also a communication barrier. I never owned a steam dryer before so I didn't realize they did not complete the installation. They did not hook up the water supply or leave the parts to do it with or the dryer rack. They also used my old power cable for the dryer. I was suppose to receive a new one per the description on the website. I called RXO and they blamed it on LG and transferred me. LG said they would have to contact RXO and for me to call back in 5 days... LG refused to give me a ticket number or any sort of proof that I had an open case with them. They also did not speak very well english, so there was a communication barrier there as well. I had to Spell "Sams Club" 3 times when she asked where I bought the dryer from. At that point I decided to google corporate emails and email Sams, LG, and RXO since I was getting the runaround. Kenny from Sams reached out to me. LG never responded. Sams scheduled for RXO to come back 2 weeks later. I took another vacation day. RXO never showed. They apparently rescheduled the appointment but did not reach out to tell me. I had to call that day to find out, so I wasted another vacation day. I asked RXO if they would just ship me the parts that they essentially stole and they would not. I went and bought the parts myself and finished the install. I sent my proof of purchase to Kenny from Sams and he made everything right. He was in constant communication with me and kept me updated. I WILL NEVER BUY AN LG PRODUCT AGAIN AFTER THIS! Also if I buy another appliance and find out RXO is the delivery service, I wont get it. As for the dryer itself, it works great! My only issue with it is I can not get it connected to WIFI. I work in IT and still cant figure it out. Its not that big of a deal though so I'm just going to not connect it.

Performs as advertised. Efficient and quiet and easy on the clothes

[This review was collected as part of a promotion.] This dryer has been great! With so many settings, your normal temperature, time dry, and sensor dry but also there are so many types of cycles: normal, heavy duty, delicates, permanent press, speed, air, bedding, antibacterial, steam sanitary, and steam fresh. They also have a WiFi option which I have yet checked out because I haven't felt the need to. A little thing I love is that when you power on the machine a light turns on inside so you can see your load. Another part I like I how the lint filter fits perfectly into the slot! I am enjoying using the machine, from clothes to my queen sized comforter it has gotten the job done first time!

The only thing that I don't love about the dryer is that it does not go through an entire cycle without asking to remove the lint. It always gives the same error of D80. We cleaned out the pipe before we had it installed and even had the installers come back to check the connection. Sometimes there is the tiniest bit of lint. When i saw that other people had this issue, I realized that the machine was sensitive.

[This review was collected as part of a promotion.] This LG WiFi enabled dryer is a great household tool that works well with our LG washer. The steam functions as well as the specialized download cycles make it a very versatile machine that handles all of our laundry needs. This LG dryer was a replacement for a 13 year old LG dryer.

But after looking at all the features, and what my family's needs are, I purchased the dryer. I can honestly tell you after using it multiple times, I couldn't be more pleased. It does everything it is advertised to do, maybe even better! This is definitely a great buy. I highly recommend this unit.