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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,448 ratings1,448 reviews
  1. 5 stars77% (1,117)
  2. 4 stars13% (193)
  3. 3 stars3% (43)
  4. 2 stars2% (31)
  5. 1 star4% (64)

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Showing 1,111-1,120 of 1,448 reviews
Jul 19, 2021
Reviewer name: Restrictive dry settings
1 out of 5 stars
1 out of 5 stars review

Sensor Dry setting clothing restrictions

[This review was collected as part of a promotion.] I was suppose to get this delivered & installed in 2 weeks. It was a month before I got it delivered. Then I find out from a LG product support rep that the Delicates Sensor Dry setting is only for synthetic materials, lingerie. I cannot use Delicates (the only low heat sensor dry setting) for lightweight cotton tshirts or anything cotton. It will not dry cotton clothes according to LG. I owned a LG washer & dryer for over 10 years, but since that time LG product quality has gone down. After this experience, I learned that LG products are not worth the money anymore. I will no longer purchase LG products.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Oct 20, 2021
Reviewer name: AmyMC77
1 out of 5 stars
1 out of 5 stars review

Lint trap a huge problem

[This review was collected as part of a promotion.] We bought this dryer and the matching washer. The washer is amazing. The dryer is terrible. The first one we got didn’t heat up at all. The second one we got destroyed our clothes with the known lint trap problem that catches the clothes and tangles them then tears them when they get free. The lint trap is POORLY designed and barely catches any lint at all instead when you open the door lint comes out everywhere, then when you pull the lint trap to empty it there’s nothing in the trap because it gets “cleaned off” and it falls deep into the dryer which is scary from a fire standpoint. Since this is a known issue for quite some time, that I discovered AFTER I believed Consumer Reports and purchased it. LG needs to do the right thing and redesign the lint trap. After our second one we switched to a different brand and are very happy!

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Aug 12, 2024
Reviewer name: Littlebrother
4 out of 5 stars
4 out of 5 stars review

Early evaluation

[This review was collected as part of a promotion.] So far, now that we know how to operate the appliances, everything look good for the future. We have not started using the wifi yet, but hope to use it soon. Given everything we have done, I will rate the appliances #4, with #5 to be considered in the not to distance future.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG Digital Care Team

Hello there! We are thrilled to hear that your appliances are looking good for the future and performing well for you! We also share your excitement about getting the Wi-Fi feature up and running soon to unlock even more convenience. If you ever need any assistance down the road, please feel free to reach out to us at @LGUSSupport. #LifesGood ❤️ —Rich

Jun 28, 2024
Reviewer name: bob2727272727222222222
4 out of 5 stars
4 out of 5 stars review

Efficient dryer, you have to be ok with linty-ness

Installation was easy enough and I like how the dryer works quickly and efficiently. The different heat settings are great and it dries even delicates well (in a laundry bag). One thing is that lint often gets caught in the door gasket and it’s hard to clean behind it. Seeing all the fluff through the door annoys me especially when I’m unable to get to it.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Mar 2, 2021
Reviewer name: from Abt in Chicago
4 out of 5 stars
4 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] The dryer machine is in use for less than a month. It is difficult to provide more details than it is quiet and depends on the selected program clothes at the end of the program matches expected results. Therefore so far so good.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Mar 4, 2021
Reviewer name: mcaimee3
5 out of 5 stars
5 out of 5 stars review

Gorgeous and amazing functions!

[This review was collected as part of a promotion.] I bought the pair and they are both incredible, they work together really well and the dryer has awesome features, I love the steam functions-which is connected directly to the washer so you don't have to add water manually. They dry so fast and you get alerts on your phone, can control it from your phone. And its gorgeous! I'm very happy with both the washer and dryer!

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Sep 8, 2022
Reviewer name: daveg51
3 out of 5 stars
3 out of 5 stars review

Ruins my towels

I bought the washer and matching dryer about a year ago, and I love them both. The problem is that one of them is destroying my towels, but I don't know witch. See attached photos. This occurs on both high quality and low quality towels. I have resorted to putting my towels in mesh bags before washing and drying, which seems to solve the problem. I could do some experimentation to determine which machine is the culprit, but I don't want to destroy more towels in the process.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Feb 28, 2021
Reviewer name: Millsesz
5 out of 5 stars
5 out of 5 stars review

Great dryer!

[This review was collected as part of a promotion.] I purchased this dryer 2 weeks ago along with the matching washer and I love it! The features are very easy to use. The speed dry is fast and I love the wrinkle care option. Keep clothes from getting wrinkled if you can’t immediately remove things from the dryer when they are finished. I definitely recommend this dryer!!

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Apr 19, 2021
Reviewer name: RMC1544
5 out of 5 stars
5 out of 5 stars review

A blessing!

[This review was collected as part of a promotion.] This was definitely a much needed product for my family. We are a house of 5 who all workout all the time! I needed a dryer that could keep up. My previous LG was fabulous but it was time to get a new one!

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Aug 9, 2024
Reviewer name: HamRon123
5 out of 5 stars
5 out of 5 stars review

Awesome Equipment

[This review was collected as part of a promotion.] This has been the best purchase we could have made!!! It does a better job washing and drying, it's amazing how well they're doing!!! The clothes come out softer and cleaning than any washer/dryer that we've ever used before!!! We did a lot of research before the purchase but are so Pleased with it's performance!!! LG is a great company to buy from they treat you really well!!!

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG Digital Care Team

Hi Ham! Love hearing how much this setup is impressing you — sounds like it’s delivering those soft, clean results that make laundry day feel like a win. Always great to hear from happy LG fans. For anything you need in the future, @LGUSSupport is here for you. #LifesGood ❤️ -Rich