Thank you so much for taking the time to leave us this awesome review about your LG Dryer DLEX4000B. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. We value your feedback and can't wait to serve you again! -Cazz

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance o the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. If you have questions or further concerns, please reach out to our support team via direct message on Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy