[This review was collected as part of a promotion.] We bought this refrigerator at the end of July 2020. Black Stainless Steel was the primary reason, but we also liked the features. It does not provide the shelve adjustability that we would like but we have learned to adjust to what it provides. We really like how even the temperature control is, we can run it colder than our previous refrigerator which means the milk is colder and tastes really good.

[This review was collected as part of a promotion.] This refrigerator has beeped from day one.sayingdoirs aren’t shut they are. Come find out the magnet sensor is not lined up. Ice maker doesn’t work the whole thing has now quit. Repairmen can’t figure out what’s wrong with. We have been without a refrigerator since the Friday before Thanksgiving. Repair will be here 12/18

[This review was collected as part of a promotion.] I have had this refrigerator for 6 months and it has been amazing! I love everything it offers. From the amount of space in both the freezer and the fridge. My favorite features are the craft ice maker which is amazing. Ive always wanted an easier way to make craft balls of ice. Also an awesome add on is the full convert drawer. I think having that, an being able to convert it to several things is the best! Finally the door compartment makes getting anything from that space so simple, rather than opening the whole fridge and scrounging to get to our beverages I just open that door separately and get to what I need. All in all this fridge is the bees knees of all fridges!

[This review was collected as part of a promotion.] The refrigerator is a very good product. The convert draw gives you the flexibility for many different types of storage. The freezer section is a bit small, but depending upon your usage you can use convert draw to handle the overflow if you buy a lot of frozen goods. We use it for dairy, like cheese. Keep the temp slightly different than upper section, but glad to know we can expand either top or bottom. The in-door storage is great and really is used a lot. French doors make it easy for putting things away and taking out. Adjustable shelves in door make storing taller items iso much more convenient. The ThinQ tech works well and lets me know if anything is wrong, and when to do maintenance. The craft ice is a nice addition and although slow in making them, comes out great. We have two homes and liked this enough that we bought 2 of them. Both work real well. The counter depth makes it easy to reach in and get anything, and it looks great in both of homes. Anti fingerprint finish really works well with kids leaving smudges. With the exception of slightly smaller main freezer, we highly recommend it.

I purchased the refrigerator in December 2023 for my new home. My husband and I love the appliance. My sister who visits my home often loves it so much that she and her husband went to the same store and purchased the exact same refrigerator. I love the different compartments and how the shelves can be adjusted. I especially love the Conversion drawer. I would highly recommend this refrigerator.

[This review was collected as part of a promotion.] We bought this refrigerator specifically to fit the counters in our new home. It fits like a dream. There were low grades from Consumer Reports on the Ice Maker, but we haven't had any problem with it. It's great, also, being able to hook it up to the LG ThinQ app', It very informative on the condition of the fridge and even can control the number of whole ice.

[This review was collected as part of a promotion.] Bought this fridge less than a year ago and already had problems. The water wouldn't dispense and neither of the ice makers (cubed & craft) were working. Took over 3 weeks from the first phone call until it was repaired. The water and main ice maker work. But still no craft ice. What a disappointment.

We purchased this refrigerator over a month ago, so far we're very happy with it. We did quite a bit of research on- line as well as at various retailers. We wanted a counter depth refrigerator french door with water/ice dispenser and a middle convert drawer. We looked at several other brands and decided to go with this LG model as it most met our criteria plus it's more aesthetically pleasing. The only thing was the door in door feature which was not really something we were looking for, but this was the only model that fit our needs. We are getting used to this feature and actually found it more helpful rather then opening the door to the fridge to retrieve our beverages. It doesn't have as much deep shelves space as a regular french door refrigerators, but we purchased refrigerator organizers and that helped. The counter depth model costs significantly more than a regular model but this was worth it.

For the price it’s way too small and within a year we have had problems with the fan, kept getting FFE error and it took 2 1/2 weeks to get someone out to fix it. The service man was excellent but not impressed with the fridge, we did like the big ice balls but it took almost 3 weeks after we got it for that to start working.

This is our second LG refrigerator. We like the size and features, but the ice makers are the worst. We replaced our 8 year old LG refrigerator because the ice maker stopped working. It was repaired but months later it stopped again and we were told we needed a compressor. Decided to get a new one a little small and perfect with the extra middle drawer, BUT just shy of a year and the ice makers stopped working. Having to have it repaired ALREADY.