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Customer reviews for LG 23 cu. ft. Counter Depth French Door Refrigerator for
LG 23 cu. ft. Counter Depth French Door Refrigerator
4.1 out of 5 stars
stars480 ratings480 reviews
  1. 5 stars53% (256)
  2. 4 stars24% (116)
  3. 3 stars7% (33)
  4. 2 stars8% (40)
  5. 1 star7% (35)
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Showing 411-420 of 480 reviews
Dec 31, 2020
Anonymous
3 out of 5 stars review

Good. but not as it seems.

[This review was collected as part of a promotion.] Pros: very good looking. 2 ice makers. Lots of storage space. Full convert drawer is great. Cons: 2 ice makers that don’t make much ice. The main ice maker is pathetic in size/ice storage. And it comes out watery not matter how cold I make the freezer setting. Ice from the door won’t even last 8 hours in a new hydro flask or new yeti. I tried both. The craft ice maker makes 3 per day. And they’re not completely round or clear like the commercials leads them to be. It’s a cool feature, but doesn’t produce much. Overall, you can’t even fill a small ice chest, with a few drinks, full of ice. I’m going to the gas stations every time I want to go to a friends bbq, and I bring my own drinks. Storage size is misleading. The shelves are adjustable in height, but not adjustable enough to stand things like a carton of milk up, when the shelves are at equal storage heights. In order to stand things that are a little taller on the shelves, you have to adjust them to where the second shelf is about 2” tall. Not much can fit in there.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Sep 22, 2020
renogal
5 out of 5 stars review

Beautiful and Runs PERFECTLY

Just sold a two year old GE profile and bought this great fridge The food keeps fresh at 37% and the second Full Convert Drawer turns into a freezer as well which i did. The craft ice is really nice too. I did not think i would use the outside separate door but i use that all day long and know the the food in my fridge is being protected from the outside air moreso than not. The fridge is very quiet and just an amazing purchase.

Review from lg.com
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Feb 15, 2021
JE McKinley
5 out of 5 stars review

[This review was collected as part of a promotion.] We bought this fridge to replace our 8 yr old fridge (a different brand) when it died on Christmas Day. It is designed so much better than the previous fridge. Everything is convenient. There is so much more available interior space due to genius design. Added bonus, the craft ice! I absolutely love this product!

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
Jul 29, 2024
wlt53
5 out of 5 stars review

A Full French Door Refrigerator

[This review was collected as part of a promotion.] We bought this refrigerator specifically to fit the counters in our new home. It fits like a dream. There were low grades from Consumer Reports on the Ice Maker, but we haven't had any problem with it. It's great, also, being able to hook it up to the LG ThinQ app', It very informative on the condition of the fridge and even can control the number of whole ice.

Review from lg.com
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Aug 11, 2024
Jerrad8541
1 out of 5 stars review

Didn't even last a year before it broke.

[This review was collected as part of a promotion.] Bought this fridge less than a year ago and already had problems. The water wouldn't dispense and neither of the ice makers (cubed & craft) were working. Took over 3 weeks from the first phone call until it was repaired. The water and main ice maker work. But still no craft ice. What a disappointment.

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LG Digital Care Team

Hey there. Thanks for taking the time to leave a review about your experience with your LG fridge and our dedicated service team. We're super happy to hear that we were able to get your LG fridge serviced! Having those classy, little ice spheres ready can really uplift your beverages, so we'd love to help out with your Craft Ice maker. The first thing we recommend is following our video guide on YouTube at https://www.youtube.com/watch?v=XFj0G2xTZL0. The video will run through some simple steps that you can try out to see if your Craft Ice maker starts making ice again. If you still need more help with your Craft Ice maker, please message us on social media @LGUSSupport so we can review what options we have available for you! *Joseph

Jul 26, 2024
Homie in SF
5 out of 5 stars review

Great Counter Depth French Door Refrigerator

We purchased this refrigerator over a month ago, so far we're very happy with it. We did quite a bit of research on- line as well as at various retailers. We wanted a counter depth refrigerator french door with water/ice dispenser and a middle convert drawer. We looked at several other brands and decided to go with this LG model as it most met our criteria plus it's more aesthetically pleasing. The only thing was the door in door feature which was not really something we were looking for, but this was the only model that fit our needs. We are getting used to this feature and actually found it more helpful rather then opening the door to the fridge to retrieve our beverages. It doesn't have as much deep shelves space as a regular french door refrigerators, but we purchased refrigerator organizers and that helped. The counter depth model costs significantly more than a regular model but this was worth it.

Review from lg.com
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Apr 5, 2021
Gerry T
5 out of 5 stars review

The Convert Draw is great!

[This review was collected as part of a promotion.] We've had the LG for a few weeks now and I am very pleased with the purchase. We had a side by side so the french doors are perfect to see everything. I didn't know if I would like the door in door but now that I've used it I do like it. We really enjoy the full convert drawer. It hold a lot and works for us. And it seems that the entire inside is very brightly lit! We do like the two ice makers because my husband uses ice all day long. I had my doubts about the upper ice maker because it seemed small but it was one of the reasons we bought it because it was in the door. And it has kept up. I'm not a fan of the craft ice (size) but it's nice to have a second ice maker. The only negatives I found are 1) not a lot of space for tall containers. But you can adjust your shelves and give up some space. The door in door has room for big and tall containers. There might be a little less door storage space but you make up for it with the roomy inside. 2) no way that I've found to see what the actual temperatures are in the freezer and refrigerator. That would help to adjust the temp on the freezer. We're very happy with the purchase.

Review from lg.com
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Dec 11, 2020
willyd1949
5 out of 5 stars review

Best part of our rremodel

[This review was collected as part of a promotion.] I have had this for 6 months and could not be happier. Ues the door in door every day. use the "extra" features like dispensing 4 oz of water. Have greatly enjoyed the craft ice and have shared ice with others buy pcking it up in egg cartons, putting in a cooler. So a refrigerator can be FUN.

Review from lg.com
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Dec 13, 2020
Butlin Dr
5 out of 5 stars review

Like the size and features

[This review was collected as part of a promotion.] We bought this refrigerator at the end of July 2020. Black Stainless Steel was the primary reason, but we also liked the features. It does not provide the shelve adjustability that we would like but we have learned to adjust to what it provides. We really like how even the temperature control is, we can run it colder than our previous refrigerator which means the milk is colder and tastes really good.

Review from lg.com
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Oct 17, 2024
Linda from Mill Valley
5 out of 5 stars review

The Old Learning the New

I have had my LG bundle of appliances now for about 3 months. i love them all, French Door refrigerator, dishwasher, microwave and induction stove top and oven. Since I have not had new appliances for decades, I am gleefully learning about how they work and what all the little jingle sounds mean. So far, all have met my expectations.They make me smile!

Review from lg.com
Helpful?50OOOYTASEPZ15568371139
reply from LG

Hi, Linda! We appreciate you sharing such a joyful update about your LG bundle of appliances. It’s wonderful hearing how they bring fresh excitement into your home! Those little jingles and new features definitely make the learning curve feel fun, and knowing they make you smile truly brightens our day! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James