Hello! Thank you for taking this time to communicate with us about your concern with the LG Refrigerator w/Craft Icemaker. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You.~Rita

Hi, we understand your previous experience with support don't meet our continuously improving standards. So that our social media team can assist, please reach out to us on our Facebook or Twitter platforms (@LGUSSupport). Feel free to send us a DM on Twitter or a PM on Facebook and to include your phone number and fridge info. (model and serial numbers). We look forward to your message and helping you reach the resolution you're satisfied with. ^Chris

We're sorry to hear about the inconvenience you've experienced with your LRMDC2306S refrigerator. Our team is here to assist you and ensure your satisfaction. Please send us a private message on Facebook or Twitter using @LGUSSupport, and we'll be glad to look into this matter and provide you with the necessary support to address the recurring service issues. Thank you for bringing this to our attention, and we look forward to assisting you further. ^Luisa