Hey there. We're here to help you enjoy your LG dryer! Just like the person who loves you and gifted it to you. Make sure your clothes dry faster with these helpful tips: http://spr.ly/6427wXvj9. For more questions, private message us on social media @LGUSSupport. We are just a click away. ^David

Dear Customer, We're sorry to hear that you've had inconsistent experience with our product. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution.

Hey there! This definitely isn't the experience we strive for. Private message us on our social media @LGUSSupport with your model, serial, and most recent case number. Let's see how we can assist. ^Gaby

Hi Cher, thanks for sharing your experience with the 7.3 cu. ft. Rear Control Gas ENERGY STAR Dryer with Sensor Dry, model DLG6101W. It’s great to hear the smart technology and drying sensor are making laundry easier while helping you save energy. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Hi, there. We appreciate you sharing your experience with the LG Dryer (DLG6101M) model. It’s great to hear that this model’s strong ratings matched your expectations. The LG DLG6101M is built for reliable performance, smart drying options, and everyday convenience, so knowing you’re completely satisfied with your purchase really means a lot. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hey there Mack! Having clothes come out clean and dry from your LG dryer is always a top priority, and we'll be happy to help make that happen. We recommend checking the vent hoses attached to the back of the unit to ensure that there are no bends or kinks in it and also to check the ventilation system to ensure that it is cleaned out and there are no blockages. So we can look into this further with you, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh

Hey there! We understand how important it is to have a reliable appliance, and we definitely will continue to work towards meeting our customer's expectations. Rest assured that we stand by our products and our customers, please send us a private message at @LGUSSUpport with your personal information. We have a dedicated team ready to assist, we will have you slipping back into your flawless laundry routine in no time! ~Ivy

Hey Martin! Thanks for sharing your LG Dryer experience with us. Part of keeping laundry day easy is being able to see what's going on inside the drum properly. We appreciate your feedback on the need for a drum light, as we're always looking for the best ways to improve the laundry experience for our cherished customers. While a drum light may not be featured on this model, keeping your laundry room well-lit may help improve the visibility inside the dryer when loading or unloading your items. If you ever need help in the future, feel free to get in touch with us on social media @LGUSSupport. We're always available to help! *Joseph