Hello, Kimberly. We appreciate you sharing your thoughts on your new LG dryer. We understand how noticing the gas ignite and cycle during a run can catch your attention, and it’s great that you’re checking in to make sure everything is operating as expected. Heat cycling can be part of normal operation, but each LG unit behaves a bit differently depending on the model and settings. Here's a helpful link for reference on cycle operations: https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101 For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

We’re so happy to read your DLE6100W dryer has been the perfect match for your washer, it's designed to save both time and energy, and it’s great to know you’re experiencing that benefit. Thanks for sharing your experience, and thank you for choosing LG! ^Jose

Hey there! We appreciate the feedback you've provided in this review. Just to confirm, there is no power toggle for the chime notification sound; this is how we inform you that your cycle has completed. This model is also more of an old-school type of model, so we do not include ThinQ capabilities to connect to the model. However, this model does include a feature called SmartDiagnosis, which uses the ThinQ app for troubleshooting. If you have additional questions, email us at LGdigitalcare@LG.sprinklrsupport.com. We're here to help with anything LG! ~ Ryan

Hi, Rush. Thank you for sharing your experience with us. We understand how important it is for your LG Dryer (DLE6100W) model order and delivery to be handled smoothly from start to finish. If you haven't had the chance yet, we suggest reaching out to Sam's Club customer service at 888-746-7726 to check on your purchase. Once your model is delivered and installed, a handy tip to ensure everything runs well is to make sure the exhaust duct is clear and properly connected. If the duct is blocked or loose, it might affect how well it dries and could lead to longer cycle times. For more info about the products, feel free to visit https://www.lg.com/us/washers-dryers/lg-dle6100w-electric-dryer. If you still need help with your order status or cancellation confirmation, just send us an email at lgdigitalcare@lg.sprinklrsupport.com, and we’ll be happy to assist you. ^Juvy

Hello! We understand the frustration when things don't function properly. We would love for you to contact us privately on social media at @LGUSSupport with the repair number. We'll get you back on track! ~Rita

Hi, we're happy to hear that you enjoyed your LG dryer purchase and we're glad that you liked our latest design and features. We are looking forward to providing our customers more amazing and innovative technologies to make your life's good and more convenient. Thank you for choosing LG!