Hello Ranger99. Thank you for the purchase of an LG product. Sometimes damp clothing can be the result of a few different easy fixes such as not overloading the dryer or in some cases material in dryer may effect over all dry time. It's best to take a peek at the instruction manual in order to make sure that you are using the correct dryer setting for your particular dryer load. Alternatively, reach out to us @LGUS on Twitter or send us a PM over on Facebook. - Trey

Hi Maggie, thank you for sharing your experience. We understand how important it is to find a dryer that fits your space, and it’s great to hear your 7.3 cu. ft. Ultra Large Capacity Rear Control Electric Dryer with Sensor Dry DLE6100W was the perfect match for your setup. This model is designed for simple, reliable drying performance, and we’re glad it’s been easy for you to use. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

We're sorry to hear about the issues you've been experiencing with your LG dryer. It's definitely frustrating when an appliance doesn't function as expected, especially so soon after purchase. It's positive that you've already had two technician visits to address the problem, but it's unfortunate that the issue hasn't been resolved yet. If you need further assistance, you may send us a private message on Facebook or X (Twitter) at @LGUSSupport, and we will be happy to accommodate you.