Hello there, thanks for sharing your experience with your 7.3 cu. ft. Ultra Large Capacity Rear Control Electric ENERGY STAR Dryer with Sensor Dry model DLE6100W. We understand you mentioned that your first unit stopped heating after 8 months, and we appreciate you taking a moment to let us know. We understand how important it is for your dryer to maintain steady heating performance. A quick step that can help restore heat output: - Check that the dryer’s exhaust vent is fully clear, as restricted airflow can prevent proper heating You can also review the full manual and support resources for your DLE6100W here: https://www.lg.com/us/support/product/lg-DLE6100W.ABWEEUS?tab=1 If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ‑Rich

Hi. Levi. Thank you for reaching out to us about your LG Dryer (DLE6100M) model. We appreciate you sharing your experience, and we understand how helpful it is to see the remaining cycle time at a glance.<br /><br />For this model, the cycle progress and remaining time are displayed on the digital control panel once a cycle begins. If the display isn’t showing the countdown, one helpful step is to press the Time Remaining button (if available) or check that the display settings haven’t been dimmed or turned off in the options menu. You can also review the operating guide here: https://www.lg.com/us/support/product/lg-DLE6100M.ABMEEUS. If further assistance is needed, please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com so we can continue supporting you directly. ^Juvy

Hi, Mitch. We’re happy to hear you’re enjoying the performance and design of your LG Dryer (DLE6100W) model, but we understand your concern about the delivery experience. We strive to provide exceptional services and ensure a smooth experience. We recommend contacting Sam's Club customer service at 888-746-7726 to address your concerns, offer assistance, and discuss potential solutions.We truly appreciate your patience, and we’ll be sure to share this feedback with the appropriate team to help improve the delivery coordination process. If there's ever anything we can do to assist, feel free to reach out on social media @LGUSSupport. ^Juvy

Hello there! Thank you for sharing your experience with us. We understand your situation by the delivery delay. We do want to ensure that your experience with our products is as smooth as possible.For this issue, we recommend reaching out to Sam’s Club directly to address the delivery concerns. They should be able to assist you with further details and any necessary steps to resolve the issue.https://www.samsclub.com/p/lg-7-3-cf-electric-energy-star-dryer/P03020013If you have any questions about the LG DLE6100W dryer itself or need assistance with setup, feel free to reach out to us. Please send us a private message on Social Media @LGUSSupport, and we’ll be happy to help.We appreciate your patience and hope for a swift resolution to the delivery matter!—Renzo

Hi Tracy. Thank you for sharing your experience with your LG Electric Dryer (Model DLE6100W). We understand the importance of efficient dryer performance and regret that your unit requires multiple cycles and shuts off before clothes are fully dry.<br /><br />Here are quick troubleshooting steps for lint filter and airflow issues:<br /><br />(1) Check load size: Avoid overloading or underloading for better efficiency. Aim for medium-sized, balanced loads. <br />(2) Clean lint filter: Clear the lint filter before each cycle to maintain airflow. <br />(3) Inspect exhaust vent: A blocked vent can cause premature stops and incomplete drying. <br />(4) Use proper settings: Select cycles that match fabric type and dryness level. <br />(5) Run diagnostic test: Many LG dryers have a Smart Diagnosis feature to identify issues.<br /><br />Explore the full feature list and support details for your LG product here: https://www.samsclub.com/ip/lg-7-3-cf-electric-energy-star-dryer/15567709738 <br />LG Dryer Product Manual: https://www.lg.com/us/support/help-library/-lg-dryer-electric-laundry-is-not-drying-well-CT10000011-20154774023740 <br /><br />Contact Sam&#39;s Club Customer Service for warranty inquiries at 1 (888) 746-7726. For further assistance, feel free to email lgdigitalcare&#64;lg.sprinklrsupport.com. ^Yna

Hello, Sharonel. We appreciate you taking the time to share your review regarding your LG DLE6100W electric dryer. We recognize your experience with accessing warranty support for your unit. To help maintain optimal dryer operation, clean the lint filter before each cycle, check that the exhaust vent hose is free of kinks or clogs, and ensure the unit is connected to a dedicated 240V power outlet. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Hi. We appreciate you taking the time to share your review regarding your LG DLE6100W Dryer. We recognize your experience with your dryer stopping heating performance. To help maintain proper drying performance, check that the lint filter is thoroughly cleaned before every load, verify that the exhaust vent duct is free of obstruction or lint buildup, and make sure the home circuit breaker has not tripped. You can also view helpful guidance on drying performance at https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634?srsltid=AfmBOoqHptPyyQ1IN6za6rAxvPCOyUNpnqIS9I4GYe1yJ6ijfXqmMWug. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi, there. Thanks for taking the time to share your experience. It’s great to hear your LG Dryer (DLE6100W) model is drying well and running quietly. This model’s straightforward design and dependable results make it a strong fit for everyday laundry needs, and we’re glad it’s been a solid addition to your home. For more guidance, visit https://www.lg.com/us/support/product/lg-DLE6100W.ABWEEUS. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy