Customer reviews for LG 7.3 cu. ft. Electric Dryer forMember photos
Verified Purchase
MY WIFE'S DREAM CAME TRUE
[This review was collected as part of a promotion.] My wife LOVES the LG DRYER. She especially likes the simple straight-forward controls with a tune signal. I get such a kick from her searching for more things to wash & dry. It looks beautiful and fits well in the laundry room. As a retired engineer, I thank you, LG COMPANY, for such a fine product.
Horrible experience with Sam's Club and LG Support
The worst experience I've ever had with appliances. Ordered this washer and dryer on 9/7, said it would be delivered on 9/17. Still no updates on 9/16, called Member Services, no one could provide me an update. Called on 9/18, still not status and got bounced around to Member Escalation and then to LG support. No one could tell me anything. Called again on 9/20 to cancel and even the cancellation was a horrific process. They verbally told me it will be cancelled but still no confirmation. If this is how all appliance experiences are like, I will never be ordering any appliances from Sam's Club. Every option they gave me was worthless and lacked substance. I hope Sam's CX team or Support team looks at this ticket and actually ensures my order is cancelled and revise their ordering process with appliance vendors. This whole thing has been such a horrible experience to deal with. Should have just stuck with the appliance stores.
Hi, Rush. Thank you for sharing your experience with us. We understand how important it is for your LG Dryer (DLE6100W) model order and delivery to be handled smoothly from start to finish. If you haven't had the chance yet, we suggest reaching out to Sam's Club customer service at 888-746-7726 to check on your purchase. Once your model is delivered and installed, a handy tip to ensure everything runs well is to make sure the exhaust duct is clear and properly connected. If the duct is blocked or loose, it might affect how well it dries and could lead to longer cycle times. For more info about the products, feel free to visit https://www.lg.com/us/washers-dryers/lg-dle6100w-electric-dryer. If you still need help with your order status or cancellation confirmation, just send us an email at lgdigitalcare@lg.sprinklrsupport.com, and we’ll be happy to assist you. ^Juvy
Sensor causes clothes not to dry
We purchased this washer and dryer September 2024. The dryer has had a problem for the last 6 months and the sensor seems to keep making the dryer turn off before the clothes are dry. We did all the trouble shooting making sure the duct is clean as well as the inside where the sensor is etc. Now it basically takes at least 6 cycles to get the clothes only somewhat dry. So disappointed in a dryer that didn't even last a year...
Hi, Debra. Thank you for sharing your experience with your LG Dryer (DLE6100W) model. We understand how important it is for your appliance to dry clothes efficiently and consistently. Since you’ve already cleaned the duct and sensor area, one additional troubleshooting step is to run the dryer in a timed dry cycle instead of sensor dry. This helps determine if the issue is with the sensor system or the heating function itself. If clothes dry normally on timed cycles, the moisture sensor may need to be serviced. You can also ensure the load size is appropriate, as very small or very large loads can sometimes affect sensor readings. For more help, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. If the issue continues after trying these steps, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy
Verified Purchase
Review
Their is no visible timer so you can’t look and see how much time is left on a cycle
Hi. Levi. Thank you for reaching out to us about your LG Dryer (DLE6100M) model. We appreciate you sharing your experience, and we understand how helpful it is to see the remaining cycle time at a glance. For this model, the cycle progress and remaining time are displayed on the digital control panel once a cycle begins. If the display isn’t showing the countdown, one helpful step is to press the Time Remaining button (if available) or check that the display settings haven’t been dimmed or turned off in the options menu. You can also review the operating guide here: https://www.lg.com/us/support/product/lg-DLE6100M.ABMEEUS. If further assistance is needed, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can continue supporting you directly. ^Juvy
Beware RXO delivery
Im sure the dryer is nice, if it ever gets to us. We were supposed to receive this but once our delivery window had passed we were told it would not be delivered due to 'weather' and had to be sent back to be rescanned. This is northern CA, it was raining, that is all. Very disappointed in Sam's choice of delivery partners, this will be the last order we make and will choose other retailers going forward.
Hello there! Thank you for sharing your experience with us. We understand your situation by the delivery delay. We do want to ensure that your experience with our products is as smooth as possible.For this issue, we recommend reaching out to Sam’s Club directly to address the delivery concerns. They should be able to assist you with further details and any necessary steps to resolve the issue.https://www.samsclub.com/p/lg-7-3-cf-electric-energy-star-dryer/P03020013If you have any questions about the LG DLE6100W dryer itself or need assistance with setup, feel free to reach out to us. Please send us a private message on Social Media @LGUSSupport, and we’ll be happy to help.We appreciate your patience and hope for a swift resolution to the delivery matter!—Renzo
Good Dryer, Bad Delivery
Good dryer, works well, looks nice. Terrible delivery. First, they will only give full-day delivery windows. Then, the data of they are supposed to call with a 3-hour window. They were supposed to deliver between 9-12. They showed up at 7:30 PM. If you buy this, pick it up yourself. If you need it delivered, but it elsewhere.
Hi, Mitch. We’re happy to hear you’re enjoying the performance and design of your LG Dryer (DLE6100W) model, but we understand your concern about the delivery experience. We strive to provide exceptional services and ensure a smooth experience. We recommend contacting Sam's Club customer service at 888-746-7726 to address your concerns, offer assistance, and discuss potential solutions.We truly appreciate your patience, and we’ll be sure to share this feedback with the appropriate team to help improve the delivery coordination process. If there's ever anything we can do to assist, feel free to reach out on social media @LGUSSupport. ^Juvy
End of cycle chime
The "end of cycle" chime is not loud enough to be heard in a different room, only in the laundry room. Basically useless.
Hi. We appreciate you sharing your rating and feedback about your LG DLE6100W Dryer. We recognize your experience with the chime volume level and cycle notifications, and we aim to provide convenient appliances that fit seamlessly into your daily routine. You can review instructions on adjusting the notification volume settings using this guide https://www.lg.com/us/support/help-library/adjusting-sound-notification-volume--20154856191156?srsltid=AfmBOorHWW8de5Ht8rFXB4u4MBCpMOlIIaJk-rlumelSMHJhwCKcSwKU. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
The first unit failed to heat after 8 months in service.
Hello there, thanks for sharing your experience with your 7.3 cu. ft. Ultra Large Capacity Rear Control Electric ENERGY STAR Dryer with Sensor Dry model DLE6100W. We understand you mentioned that your first unit stopped heating after 8 months, and we appreciate you taking a moment to let us know. We understand how important it is for your dryer to maintain steady heating performance. A quick step that can help restore heat output: - Check that the dryer’s exhaust vent is fully clear, as restricted airflow can prevent proper heating You can also review the full manual and support resources for your DLE6100W here: https://www.lg.com/us/support/product/lg-DLE6100W.ABWEEUS?tab=1 If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ‑Rich
Terrible unit do not buy.
Absolutely awful. Still does not dry. Sensor is awful everything comes out damp. Will never buy LG again.
Hi. Thanks for sharing what’s happening with your LG Dryer. We appreciate the details about the drying performance and the sensor leaving items damp, as this gives us helpful insight into how your specific LG unit is operating. We want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dryer‑sensor‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 ^James
Do Not Buy!!
Does not dry! worst dryer ever!!! most loads require multiple runs to dry and it will shut off when it's not even dry!
Hi Tracy. Thank you for sharing your experience with your LG Electric Dryer (Model DLE6100W). We understand the importance of efficient dryer performance and regret that your unit requires multiple cycles and shuts off before clothes are fully dry. Here are quick troubleshooting steps for lint filter and airflow issues: (1) Check load size: Avoid overloading or underloading for better efficiency. Aim for medium-sized, balanced loads. (2) Clean lint filter: Clear the lint filter before each cycle to maintain airflow. (3) Inspect exhaust vent: A blocked vent can cause premature stops and incomplete drying. (4) Use proper settings: Select cycles that match fabric type and dryness level. (5) Run diagnostic test: Many LG dryers have a Smart Diagnosis feature to identify issues. Explore the full feature list and support details for your LG product here: https://www.samsclub.com/ip/lg-7-3-cf-electric-energy-star-dryer/15567709738 LG Dryer Product Manual: https://www.lg.com/us/support/help-library/-lg-dryer-electric-laundry-is-not-drying-well-CT10000011-20154774023740 Contact Sam's Club Customer Service for warranty inquiries at 1 (888) 746-7726. For further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Yna