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Customer reviews for SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV for
SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV
4.6 out of 5 stars
stars
3,756 ratings3,682 reviews
  1. 5 stars77% (2,904)
  2. 4 stars15% (546)
  3. 3 stars4% (166)
  4. 2 stars1% (54)
  5. 1 star2% (86)

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Showing 1,961-1,970 of 3,682 reviews
Oct 13, 2025
Reviewer name: John
5 out of 5 stars
5 out of 5 stars review

Great picture for the value

This 65"QLED TV is awesome. The display and picture on it is incredible. For the price and the grade of TV makes it worth buying. You hook up a Samsung soundbar w/subwoofer and you'll have great sound w/a great picture all in one. It's great value and picture impressed!!

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
Jan 5, 2026
Reviewer name: natesung
2 out of 5 stars
2 out of 5 stars review

Wifi issues

The TV has connectivity issues with our wifi. At times we have to turn the TV on, turn it off, then turn it back on to connect. It's annoying but fairly minor after we learned the trick vs trying to forget the network and then sign back on again every time.

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
reply from Samsung Specialist

natesung, Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue: Signal & Setup Tips: 1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength. 2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router. Power Cycle Devices: 3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully. Connection Type: 4. Evaluate your connection method – o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions. o For a more stable connection, we strongly recommend using a wired Ethernet cable. o If already using Ethernet, verify the cable is working by testing it with another device. Run Built-In Diagnostic Tools: 5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test 6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi Last Resort: 7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults. If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website. ~ Samsung Specialist

Jan 12, 2026
Reviewer name: Ramjet
4 out of 5 stars
4 out of 5 stars review

Blue Tooth issue

Blue Tooth issue: I purchased two Blue Tooth headphones so either or both my wife and I can watch TV and not disturb the other or others in the house. But, the Blue tooth connection process is a Pain each time. I would hope that once the headphones are paired with the TV they would automatically connect. But, I must respond for the 2nd Headphone to select I want it connected too. Also, the prompt to connect is always in the upper left corner and get hidden at times.

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
reply from Samsung Specialist

Ramjet, We appreciate your feedback on Bluetooth connectivity. Please note that some settings, such as Bluetooth, are designed to function on demand. When the TV powers off, the Bluetooth device will disconnect and won’t automatically reconnect. You’ll need to manually pair the device again when you want to use it. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website. ~ Samsung Specialist

Oct 14, 2025
Reviewer name: Tricklick69
4 out of 5 stars
4 out of 5 stars review

This is the third Samsung TV bought in five years

[This review was collected as part of a promotion.] I have had three samsung t v's in the last five years and each one has gotten better and better.. It's a great option to have Samsung TV with over 300 channels. To choose from, it is so easy to use. It's hooked up to my phone and I can just hit the TV button on my cell phone, which is also a Samsung and it instantly plays to my wide screen. My one complaint about the new 43 inch Q L. E! D. it no longer has a sound output for my surround sound system. The others had it. I've looked on YouTube and there is an adapter to go into the HMDI. That should work to my stereo surround sound speakers. I'm hoping to find the adapter I need for that. The sound quality is sufficient. But I like my music to boom. Looking forward to getting my surround sound and subwoofer hooked up.

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
Dec 20, 2025
Reviewer name: ChanitaJ
5 out of 5 stars
5 out of 5 stars review

Great TV amazing price

[This review was collected as part of a promotion.] The vision AI came with the TV helps to find relevant content which is great. The pictures are so clear. I replace this one from my 2019 TV. It is easy to install however the account setting part takes a bit too long. I think may people might skip it all together but I took time to do it. If it can be shorter I think that would be great. It came with solar power remote. It is a great concept. So far so good, we have been charging it by the window every day. For the TV performance side, pretty good tv, crips and clean. I was able to connect with my other account from all the streaming providers.

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
Jan 20, 2026
Reviewer name: Bsaavedra24
3 out of 5 stars
3 out of 5 stars review

Signal transmission delays

It seems that Samsung TVs All have fbe same manufacturer defect! The Remote control and the TV do not speak to or transmit there signal immediately, causing delays, freezes, glitches, needs to restart or reboot, and just ANNOYING! Every model I have no matter the size!

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
reply from Samsung Specialist

Bsaavedra24, We appreciate your feedback regarding remote performance. If your Q7FD TV is responding slowly or inconsistently to the remote, try the following steps: 1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected. 2. Check the battery level – Go to: Home > left directional key > Settings > All Settings > General & Privacy > Remote Control 3. Ensure proper charging – SolarCell Remotes can charge using: o Room light or direct sunlight (solar panel should face light source) o USB-C cable (preferably Samsung-branded) 4. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now 5. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website. ~ Samsung Specialist

Jan 3, 2026
Reviewer name: Wise Shopper
5 out of 5 stars
5 out of 5 stars review

Know What You Want!

Bought 2 Smart TV's 75” QED & 40” , both remotes operate with either Tv. 75” rechargeable, 40” takes batteries. Set up is not hard (but take your time. Wonderful picture didn't need to adjust at all These Tv's were priced very competitive an Samsung has always been very good for me. One thing I would like to have with them was more choices for hookups of older extras soundbar cd recording, etc.

Review from Samsung US
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Dec 22, 2025
Reviewer name: Bonehead
4 out of 5 stars
4 out of 5 stars review

Samsung 65" TV

[This review was collected as part of a promotion.] The only thing that I can say to the negative about Samsung TVs is not because of picture quality it's because of Durability, Dependability, other than that it's a beautiful middle road TV worth what ever you pay

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
Oct 30, 2025
Reviewer name: WARMIKEY89
5 out of 5 stars
5 out of 5 stars review

Amazing TV

[This review was collected as part of a promotion.] This is the nicest TV I have ever personally bought and owned. The picture and sound are like nothing i have ever experienced before. Im extremely happy with my purchase and will most definitely buy another samsung when im ready for another TV

Review from Samsung US
Helpful?1EU281TBRNQA15567708318
Oct 4, 2025
Reviewer name: Rob566
5 out of 5 stars
5 out of 5 stars review

Happy i decided on this model

[This review was collected as part of a promotion.] I've seen some not so positive reviews but this is my second samsung tv and I absolutely love it! I love the samsung ui and all the features you get, and not to mention the amazing display! All around awesome purchase

Review from Samsung US
Helpful?1EU281TBRNQA15567708318