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Customer reviews for SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV for
SAMSUNG 65" Class Q7FD Series 4K QLED Smart TV
4.6 out of 5 stars
stars
3,699 ratings3,625 reviews
  1. 5 stars77% (2,859)
  2. 4 stars14% (535)
  3. 3 stars4% (166)
  4. 2 stars1% (54)
  5. 1 star2% (85)

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Showing 171-180 of 3,625 reviews
Aug 20, 2026
Reviewer name: raja
3 out of 5 stars
3 out of 5 stars review

Great Display, Bad Audio

I love the display of the TV. My main concern is with the audio! The TV sits in the living room. In the living room, we have a box fan to circulate air in the room. When the box fan is on. I need to push the TV audio to around 75-85% to hear what is coming out. The problem is I don't understand why it needs to be that high, and I don't really feel the audio is that loud. I also have multiple Samsung TVs and Projectors. Most of them are hooked up to an audio unit that is Harmon or Samsung. Thus, this may be a problem for the TV, but it should be addressed. Video looking great is awesome, but a large part of the viewing experience is to hear what is also on the TV.

Review from Samsung US
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Aug 22, 2026
Reviewer name: BloodLust
3 out of 5 stars
3 out of 5 stars review

It's just ok. Samsung dumbed down this model

This TV was the best bang for your buck. The feature set alone was well worth it. Samsung is getting to be a sloppy company, latest updates renders this TV basically useless good contrast good sound this TV is very poor now at responsiveness after the last 2 software updates

Review from Samsung US
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Jul 28, 2026
Reviewer name: Huckjam
5 out of 5 stars
5 out of 5 stars review

Looks great colors and graphics are great.

[This review was collected as part of a promotion.] Tv looks great colors and picture are sharp and smart tv is great but the responsiveness of the software is kinda of slow. Trying to use the web browser of the Xbox games menu is a little slow it's almost like trying to use the old Nintendo switch store screen before the update last month. But the actual TV itself looks great. The voice remote works sometimes but if you have a smart speaker that doesn't matter.

Review from Samsung US
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Mar 5, 2026
Reviewer name: DCangiolosi
3 out of 5 stars
3 out of 5 stars review

Sorry to say I am disappointed in this one.

[This review was collected as part of a promotion.] I have bought Samsung products including several TV's because of their beautiful graphics, and have always like all their products having also used and Have a Samsung Phone. But I am sorry to say this TV I am not happy with it all, I feel the colors are off and to bright, and the picture itself is completely terrible in my opinion. I played with the setting as much as I can and I am just so much disappointed in this TV my wife and I have already been talking about replacing it and we only had for less than 2 months.

Review from Samsung US
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reply from Samsung Specialist

DCangiolosi, We appreciate your feedback on the picture quality of Samsung’s Q7FB TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include: • Standard – Ideal for general viewing • Dynamic – Brighter and more vibrant for well-lit spaces • Eco – Optimized for energy efficiency • Movie – Best for viewing in low light • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more. If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link. ~ Samsung Specialist

Feb 18, 2026
Reviewer name: Ritt
5 out of 5 stars
5 out of 5 stars review

Movie night! Either Aliens or Predator???

[This review was collected as part of a promotion.] One of the things I love about Samsung is their no-nonsense approach to customer satisfaction. Great products. Cutting edge. Bold style wrapped in pure 24k gold functionality. Beautiful colors, razor-sharp definition. Watching Aliens or Predator on this TV is an amazing experience. Check it out!

Review from Samsung US
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Jul 28, 2026
Reviewer name: Rayray5
5 out of 5 stars
5 out of 5 stars review

Great consistency

[This review was collected as part of a promotion.] I'm so happy I switched from an Amazon tv to a Samsung one. The quality of the pictures on it is so much better and the apps I'm using never crash or get glitchy like they used to frequently on my old tv.

Review from Samsung US
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Jul 27, 2026
Reviewer name: Brown
2 out of 5 stars
2 out of 5 stars review

Features good

[This review was collected as part of a promotion.] The reason I am giving it a 2 start review is there are dark spots at the top of the tv and I have had it less than a year, I also don't like the delayed response when using the tv. The other models I have had were better and they started up like a gem and were super fast.

Review from Samsung US
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Aug 7, 2026
Reviewer name: Supportive In law
4 out of 5 stars
4 out of 5 stars review

Great Television-Needs “Grandparents” Mode

The television looks fantastic. Mounting it was a breeze. There are a lot of really great things about Samsung, application options about. Wish that the overall interface could be pared down to just the essentials for elderly users. Simple things like accentuating the highlighted icons more clearly would be useful. My parent-in-laws are thrilled with the size of the picture and visual quality. It took them a while to catch on to navigating the annoying main interface.

Review from Samsung US
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Aug 3, 2026
Reviewer name: RobertJ
3 out of 5 stars
3 out of 5 stars review

Picture Good, Remore Problem

[This review was collected as part of a promotion.] While the picture on this Samsung product is excellent, the remote control that came with it is unreliable. Sometimes it works as it should, but then half the time it is unresponsive to pressing action on the various buttons. Another issue is when first turning on the device jumps to open some function other than what you wanted to select.

Review from Samsung US
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Jul 27, 2026
Reviewer name: Atxshags
5 out of 5 stars
5 out of 5 stars review

Great TV and Excellent Brightness! ⭐⭐⭐⭐⭐

[This review was collected as part of a promotion.] Really happy with this Samsung TV! The screen brightness is fantastic and makes everything look crisp, clear, and vibrant—even during the day with windows open. Movies and sports look great, and setup was super easy. Definitely recommend!

Review from Samsung US
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