Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

We're sorry to learn about the issue with your new LG dryer. Thank you for communication with us regarding your LG dryer concern. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. -Cazz

Hi there. Thank you for leaving a review on your 7.4 cu. Ft. Ultra Large Capacity Electric Dryer. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future products. If you need any help with your unit, please send us a private message on Facebook or Twitter or reach our customer service line at (800) 243-0000, and we will be more than happy to accommodate you. ^Anthony