I bought this last June and drum already cracked. Submitted a claim and had to send what the problem was and send pictures. Local guy came to fix it and was unaware what the problem was when he got here so had to order the part. I am happy they replaced the part but it was kind of a hassle.

[This review was collected as part of a promotion.] After using an LG washer and dryer for 13 years, I knew how dependable they were. I could count on washing and drying my clothes to handle the varied levels and temperatures I needed to keep them looking good.

[This review was collected as part of a promotion.] I bought this and was frustrated at first, then found out it was set on power saver mode and that was why it wasn't drying. That makes no sense to me, but now it's working great. I love the chime/song at the end of the cycle. I hate that the stand was so expensive, we couldn't afford them.

[This review was collected as part of a promotion.] I bought this over a month ago and have been very happy with its performance. I already had the matching washer which I bought over a year ago so the settings and using the machine was very easy to learn as the control panel is similar.

[This review was collected as part of a promotion.] I ordered this dryer about 6 weeks ago and it's been great, dries my clothes quickly and has all the features that I need. I order the unit I did because I was replacing another LG dryer that was about 9 years old and I wanted a close match, its not exact but as close as available.

[This review was collected as part of a promotion.] Have had this dryer for a month. Gentle on the clothes, dries very well. Love the moisture detector, clothes always dry. Like the ability to set your own drying cycles/times. Sturdy, well made, quiet.

[This review was collected as part of a promotion.] I bought this product 16 month ago and the drum has a crack in it. Seems poor quality. Replacement drum for self install was half the price of the unit. If I paid a repairman it would have been the same as buying a new unit. Very disappointed

[This review was collected as part of a promotion.] Excellent history with this brand. Replace a Kenmore also made by LG. This one is almost identical to the one it is replacing. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

[This review was collected as part of a promotion.] Bought this because I thought the heating element went out on our Kenmore (turns out it was a wiring issue in the wall, but the Kenmore was old anyway). The sensor mode never worked well on the Kenmore, so we always used the timer. This one’s sensor works way better. There’s occasionally a thicker item with a minor dampness, but if all the items are similar, everything gets dry without overheating. It also seems more efficient. This could be because I rerouted the vent which was apparently just shooting into the attic before. Now I added the side vent kit and vent out through the wall to the right of the dryer into the back yard. The kit was easy to install, but I wish you could just select which location you want the vent and not have to add the cost and work of adding the kit. It also gave me a blocked vent error at first even though the whole venting system was brand new and a short run. Resetting the dryer seems to have cleared that issue. The tune that plays at the end of a cycle is much more pleasing than the traditional buzz on most dryers. I do wish it had a light in the drum, but since the door switch failed on our Kenmore, it wouldn’t light up anymore anyway because it could never tell the door was open. It took some getting used to having to side opening door and we kept dropping items when pulling them out where before they would just land on the open door, now they land on the floor. This is a better design if you put a basket there and load the clothes into it. If you need to do a timed load, I wish there was an option to set custom times instead of the only 3 options of 20, 40, or 60 minutes. This hasn’t been too big of an issue since we pretty much only use the timer for the occasional item that doesn’t get fully dry in a load. All in all, I’m very satisfied with this dryer. My research told me LG tends to have the least failures in the first 5 years compared to other brands. Our Kenmore was somewhere around 10 years old, so I’m hoping to get similar life out of this model.

[This review was collected as part of a promotion.] I bought this dryer after my last one stopped working and this dryer by far is the best one I've ever owned (I've had 3 others). It's very easy to use and it dries clothes, blankets etc VERY quickly and in less time than my previous dryer. I would definitely recommend this dryer.