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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,533 ratings1,533 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (83)
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Showing 1,491-1,500 of 1,533 reviews
Dec 18, 2022
msl707
1 out of 5 stars review

Over a month & I still can’t use my wash tower

Purchased this new and while off it allowed water in the washer that overflowed and it has taken a month for LG warranty service

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Aug 8, 2024
Larry Holzberg
4 out of 5 stars review

Good Machine

[This review was collected as part of a promotion.] So far so good! only issue is can't get it to sync with wifi

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Apr 10, 2021
BWT78
5 out of 5 stars review

Space saver and easy to use

[This review was collected as part of a promotion.] We are so happy with the unit. Easy to use and perfect for are laundry room.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Dec 9, 2024
Terrie30
2 out of 5 stars review

Did a great job - until it didn't

[This review was collected as part of a promotion.] Loved the product until it stopped working - paid a lot and it didn't make it to the 2 year mark

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from LG Social

Hey Terrie! Thank you so much for bringing this to our attention. Your LG washtower is crafted to be the perfect companion for your laundry, and we want you to be able to enjoy it for many years to come! If you haven't already, please private message us on social media @LGUSSupport with your contact information. We'll be more than happy to look into it with you together! ^Joslyn

Nov 1, 2024
Garrym
5 out of 5 stars review

Buy one

[This review was collected as part of a promotion.] We had the wash tower for about two months. We love it!

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from LG

Hi, Garry! We are thrilled that your LG WashTower has been such a wonderful addition to your home over the last two months. We certainly agree that the space saving design and performance make laundry day much more enjoyable. To keep your unit performing at its best, we suggest wiping down the rubber door gaskets after each wash to prevent moisture buildup and maintain a fresh scent. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 15, 2021
ArnieH
5 out of 5 stars review

SM 260 Double Duty

We started out looking for a dryer but focused on this combination washer dryer because of the features and convenience it offered

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Feb 7, 2021
Amyinaustin
5 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] Still not sure how to get the app to connect to my WiFi, but loving the machine!

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Aug 15, 2024
Ohio76
5 out of 5 stars review

Awesome Set!

I’ve owned the unit for a couple of months and it has served my laundry needs very well. I love the compact vertical design and machine features.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from LG

Hi! Thanks for sharing — we’re glad your LG Washer Dryer Combo has been serving you well. It’s great to hear the compact vertical design and features are fitting your laundry needs so nicely! For more feedback or questions, please email lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Sep 5, 2024
WarrenQ
1 out of 5 stars review

Smells Bad Despite Tub Clean Cycles

We regularly run the tub clean cycle and the machine smells like a sewer after 3.5 years. No way to fix it. It is basically disposable.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from LG Digital Care Team

Hey Warren! Thanks for telling us about your experience with your LG WashTower. We'd love to help clear the odor so you can return to that fresh laundry smell! Tub Cleaning is a great place to start if you're trying to get rid of that smell. We recommend trying out the other steps on our page here: https://shorturl.at/Eqyv2. If you still need help with the odor in your LG washer, please follow up with us on social media @LGUSSupport with your model number. Our team of experts will guide you from beginning to end! *Joseph

Jun 12, 2024
LGAddict802
5 out of 5 stars review

Best in the market!

[This review was collected as part of a promotion.] Best washing machine and dryer combo ever! Ideal for big families.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930