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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars
1,537 ratings1,537 reviews
  1. 5 stars76% (1,169)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (26)
  5. 1 star5% (83)

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Showing 1,311-1,320 of 1,537 reviews
Jan 31, 2021
LGP1
3 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] Love the look. Love the fact that it is quiet. Love the size. I am disappointed that the wifi only works with 2.4GHz which I no longer have. I am also disappointed that when I put in the scent boosters, there is no scent after drying unlike my previous units. Also, the washer doesn't have a permanent press cycle. I would like more choices to easy customize to my preferences.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jun 2, 2024
Wendy Riccardo
5 out of 5 stars review

Excellent product

I LOVE this system. The turbo wash makes it quicker to wash. The machine is not loud. It is a perfect size for my husband and I and all of the blankets we use for our two large dogs. I was disappointed when my washing machine died but now I’m glad it did. The unit is so much better than my prior washer dryer

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Feb 26, 2021
Oscar928
5 out of 5 stars review

The space savings and controls at easy reach

[This review was collected as part of a promotion.] I got this about 2 months ago, so far it has performed marvelously as my clothes are dry and it does not take as long as my old dryer. The washer is easy to setup and works just great. Here is a picture as it was put in.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Feb 25, 2023
Laylakma
1 out of 5 stars review

Wish I could sell it but would feel bad for that p

I bought this over a year ago and wish I would of done something about it soon. Have three babies and a full time job its really hard to figure out why an appliance sucks. Every wash I do it smells rotten, so I run an empty cycle with vinegar first to see of that would help. The rubber part turns moldy and is almost impossible to clean and collects dirt and grime. I keep the door open so it can dry out and not get more moldy with the moisture. I should not need to clean a washer each use. I hate using it and now I an stuck with it because I would feel bad selling it to someone. I hate this washer, but the dryer is fine.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from Social Media

We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Should you need any assistance with your LG Washer Dryer Combo, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Jan 28, 2023
TeLu
5 out of 5 stars review

LG Outdid Themselves This Time

My LG Tower is the best washer and dryer that I've ever purchased. I don't think it can get better than this. I guess I could wish for a place inside the washer to store laundry detergent and dispense when washing as needed. The washer communicates the settings with the dryer, so all you have to do is start the dryer. I must warn you this unit is very heavy, which is good to prevent the unit from being tipped over. I'm not a big fan of the download settings, but that is just me. I do it on occasion

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Feb 5, 2021
Zorba514
5 out of 5 stars review

Wonderful Combo Unit

[This review was collected as part of a promotion.] Absolutely love these machines! Wash function is excellent with just the right amount of features to choose from. The light in both units is a big plus. Dryer is also excellent at drying with little to no wrinkles in our clothes. So far no complaints other than I wish the end cycle sound was a bit louder. But couldn't be happier otherwise.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Oct 3, 2023
TEB23
2 out of 5 stars review

Screech noise buyer beware, defect

There is obviously a flaw in the product. Reading multiple reviews with same issue, I also recently returned this wash tower due to screeching noises coming from the washer when doing a load of laundry. Brand new tower and happened on first time using, after a tech looked at it and advised fixed. Happened following on every load after.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from Chris, LG Social

Hi! We realize the noise issue you've described remains unresolved and would like the opportunity to look into this. So that our social media team can assist, please reach out to us via DM on Twitter or via PM on Facebook. Our handle for these platforms is @LGUSSupport. Please include your phone number or washer information (model and serial numbers) in your direct/private message to us. We look forward to hearing from you! ^Chris

Nov 22, 2023
Lachlan
5 out of 5 stars review

It is laundry monster!

I've had this unit for around 18 months. I moved from a home with a large utility room to a larger home but with a utility closet that only accommodated a side by side and no room for anything else. I bought the LG stack and freed enough space for a folding table. The LG is the best laundry unit I have ever owned. The size is large enough to accommodate the family laundry. I love its efficiency; its capacity; it is fast and washes/dries everything loaded into it. The multiple modes, fantastic cycles will take care of every situation. I've done a lot of laundry over the decades. This LG is the best laundry machine I've ever owned.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
Feb 13, 2021
Ejacobs352
1 out of 5 stars review

Bad Purchase

I bought this washer/dryer for my one bedroom condo. I thought it would be a nice space saver for my condo, but am very disappointed. This washer is very noisy and I have had this washer for 3months and still have not been able to connect to the ThinQ app. This washer has limited wash cycles and smartphone app doestnt work at all. Garge Product.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jan 27, 2021
used to hate laundry days
5 out of 5 stars review

Quiet, fast, perfect

I own 3 LG All in one washer dryers. and just bought the Tower 1 month ago. It has all the features of my beloved W/D all in one's. Although it is even quieter and cleans clothes fast with the addition of the steam technology during drying. This has made washing and drying easy and enjoyable, without all the wrinkles.

Review from lg.com
Helpful?2NM7EFNUWAHK15562500930