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Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table for
Member's Mark 50,000 BTU Patio Heater with LED Table
4.5 out of 5 stars
stars562 ratings206 reviews
  1. 5 stars80% (450)
  2. 4 stars8% (47)
  3. 3 stars4% (21)
  4. 2 stars2% (11)
  5. 1 star6% (33)

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Showing 201-206 of 206 reviews
Nov 11, 2022
Jasmine
4 out of 5 stars review

Love the heater

Great outdoor heater! Looks so sleek and modern. Is there a way to download digital instructions? I cannot find mine

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Jasmine, we thank you for your purchase and for your review. Please call our customer service center at 1 855 242 6887. They can assist you with getting a replacement manual.

Nov 2, 2023
Ken
4 out of 5 stars review

Table accesory

I bought this over a year ago, but it didn't have the table accessory. Can I get the table part separately?

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Ken, so glad you bought our heater. We appreciate it. I'm not sure how this is possible as all heaters are electronically weighed before we ship them out. But please feel free to call our customer service number at 1 855 242 6887. They will be glad to help you.

Dec 14, 2022
JT
2 out of 5 stars review

Showed up damaged!

I purchased this for Christmas. Just showed up today and was damaged. Looked like it got dropped or something. I do not have time to send back and get another one. I had to make the most out of what I had, and tried to fix it. Very disappointed.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Jeff, we’re really sorry to hear about the shipping damage to your heater, especially at this time of year. You should definitely consider following the return instructions offered by Sam’s Club that are stated below ASAP!To start a return through SamsClub.com, go to order details under your account, then select Return Item. Print the return label, attach to package and send. Alternatively, you can call the Member Service Center at 1-888-746-7726, and we'll be ready to assist you.

Oct 30, 2022
kflan
5 out of 5 stars review

Works great, easy to put together.

The unit was easy to assemble and works great. We love it for added warmth on our back deck gazebo.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Thank you for taking the time to share your comments about how satisfied and pleased you are with your new heater! We also thank you for the 5-Star rating!

Dec 29, 2023
Bob
5 out of 5 stars review

Very nice for the price

If you already have extra 20lb gas tanks sitting around put them to use.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Bob, we couldn't agree more. Thanks for your business.

Jul 21, 2023
Patio Heater
3 out of 5 stars review

Heater quit working after a couple months old

Need a replacement or someone to come fix this one before the cold weather hits

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hello, we thank you for your purchase and we’re sorry to hear about the trouble you have regarding your heater that quit working for you. Hopefully a replacement part is all that you may need. Please call our customer service center at 1 855 242 6887 from 8:00am to 5:00pm Eastern time, Monday through Friday for assistance. They will do their best to offer you some advice or assistance with the missing parts you may need.