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Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table for
Member's Mark 50,000 BTU Patio Heater with LED Table
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4.5 out of 5 stars
stars
595 ratings219 reviews
  1. 5 stars80% (475)
  2. 4 stars8% (50)
  3. 3 stars4% (22)
  4. 2 stars2% (12)
  5. 1 star6% (36)

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Showing 151-160 of 219 reviews
Dec 28, 2022
GNAXC
1 out of 5 stars review

Can't review it completely yet!!

I really didn't want to provide an Overall rating yet because I haven't been able to truly use it completely. I ignited it and it seem to work. Then shortly after it went out. Since then it will ignite but once I let the button go the flame goes out.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

We’re sorry to hear that you are having an issue with your heater staying lit. There is help for you to deal with this. Please call our customer service center at 1 855 242 6887. They will do their best to offer you some advice or assistance with resolving your issue with your heater not staying lit.

May 25, 2024
Disappointed
1 out of 5 stars review

Good...For almost 2 months! Month 3 - Useless!

Would give "0" stars if I could. Worked for about 2 months and then would not stay lit. Will turn on but then cut off after a minute or less. VERY frustrating. First thought it was an issue with the gas. Replaced gas tank and issue remains. We have another version of this heater (not members mark) that we have had for 4 years and counting.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Disappointed, we are so sorry to hear about your problem with our heater. All Member's Mark products come with a money back guarantee should you not be satisfied. As an alternative to returning the heater, you could call our toll-free phone number for free parts and service at 1 855 242 6887. This will eliminate you having to return the heater, as I am positive they can help you.

Nov 28, 2022
Kevin
4 out of 5 stars review

Verified Purchase

Heavy duty

Gilbert az

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Kevin, thank you for your purchase, your review, and we’re happy to know that you chose our heater to help warm you when you appreciate your time outside during the colder months that are on the way!

Dec 27, 2023
BTE
1 out of 5 stars review

Verified Purchase

Bummed

Does not stay ignites

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi BTE, this is not good news to hear. We can save you a lot of trouble by calling 1 855 242 6887. They will resolve your problem. We appreciate your business.

Nov 11, 2022
Redman
5 out of 5 stars review

Verified Purchase

Great product heats up my deck extremely well

Great product

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Thank you for taking the time to write a review and share your comments about your heater. We’re happy to hear how well your heater is providing heat outside for you on your deck!

Nov 25, 2022
Larry
5 out of 5 stars review

Very nice heater

Purchased a week ago, arrived early. Went together nicely per instructions. No dents/scratches. Lit up first attempt. High heat is really nice and hot. Looks very nice and the lit drink holder a plus. Perfect for patio in the evening. Very satisfied customer.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Larry, what an excellent review you submitted, pointing out so many positive features about your heater. We really appreciate you taking the time to share all that led you to state that you are a “VERY SATISFIED CUSTOMER” and we thank you!!!

Feb 25, 2023
Stacey Russell
2 out of 5 stars review

Verified Purchase

Damaged upon arrival

The product it self works fine, but the parts were damaged upon arrival. Needed it for the Super Bowl.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hello Stacey, we’re very sorry to hear that some parts were damaged with your new heater. We are also sorry that this happened during your Super Bowl party. You can call our customer service center at 1 855 242 6887. They will do their best to offer you some assistance with resolving your issue. Once again, we are sorry for your troubles and we thank you for your purchase!

Nov 21, 2025
CALVIN
2 out of 5 stars review

Don't recomend.

I guess you get what you pay for. Terrible instructions, not one extra screw or bolt. Removing blue film ridiculous!! Almost returned it. Don't recommend.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Calvin, sorry about the late reply, but we were experiencing some problems with this web portal, and we were unable to answer you in a timely fashion. Calvin I will relay your comments to our engineering team immediately to see what we can do to alleviate any future members from experiencing these same problems. We are truly sorry we disappointed you. Should you need any technical help or parts for your heater please call 1 855 242 6887.

Dec 5, 2023
Laura
5 out of 5 stars review

Verified Purchase

Outdoor heater

Excellent for the price.

Helpful?24I559Y26XIR15562300045
reply from Member's Mark Team

Thank you for the excellent rating, Laura!

Dec 3, 2023
Slh
5 out of 5 stars review

Verified Purchase

Love it

Love it

Helpful?24I559Y26XIR15562300045
reply from Member's Mark Team

We appreciate your rating, Slh!