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Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table for
Member's Mark 50,000 BTU Patio Heater with LED Table
4.5 out of 5 stars
stars
596 ratings220 reviews
  1. 5 stars80% (475)
  2. 4 stars8% (50)
  3. 3 stars4% (23)
  4. 2 stars2% (12)
  5. 1 star6% (36)

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Showing 101-110 of 220 reviews
Jan 8, 2023
Reviewer name: LaJohn
3 out of 5 stars
3 out of 5 stars review

beware terrible plastic packing

While putting the heater together, you must take off the blue plastic protecting the item. Well, they have it stuck under the lip to the hood. It is very time consuming and we used various tools, but we still cannot get to all the plastic. I took a picture, but we cannot submit it in our review? 🙄. Needless to say, we will be melting plastic.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi LaJohn, thank you for your purchase. It is very important that you remove all of the blue plastic BEFORE operating your heater. For some customers it can be somewhat difficult but take the time to remove it before using it or it can make it more difficult. The blue plastic is a protective covering that is used to protect the stainless steel.

Jul 25, 2024
Reviewer name: James
5 out of 5 stars
5 out of 5 stars review

We bought 5

The best part heater we've ever encountered. Weighted well and has never blown over, easy to operate and works very well. I didn't think I'd care for the lighted table, but looks great and used often for cocktails around the patio. We ended getting five of these because of the quality.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Sorry about the late reply, but we were not getting our notifications. James, we are truly happy to see that we pleased you. We cannot thank you enough for all your business and the great review. Take care.

Dec 24, 2022
Reviewer name: newt
2 out of 5 stars
2 out of 5 stars review

Wont staying heating

We bought this a few months back and are somewhat happy with it, but it doesn't seem to keep the heating burning lit. It may run for 20 minutes, sometime more sometimes less then the burner goes out and then you have to restart it. Is this a regulator issue? Frustrating

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Newt, we’re sorry you are having an issue with your heater staying lit. Please call our customer service center at 1 855 242 6887. They will do their best to offer you some advice or assistance with resolving your heater issues.

Nov 23, 2022
Reviewer name: Ted
1 out of 5 stars
1 out of 5 stars review

Cheap junk

This is the cheapest heater ever. The igniter is so flimsy and it's the first gas appliance I have seen with a AAA battery for the igniter rather than a AA battery, the spring that holds the battery is so flimsy it doesn't look it will last long. The shipping carton says "commercial grade" this heater is not commercial grade, it built with super thin metal and small cheap fasteners. I am returning this poor quality junk.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hello Ted, we are sorry to hear all of the negative issues you mentioned about your heater. We want to mention that this product certainly is not “cheap junk” as you described it. If you care to take time to look at the other reviews you can certainly see why we take issue with your opinion of our heater. Most reviews are great reviews by so many of our satisfied customers. However, we’re sorry this heater did not work out for you and we do appreciate you trying our heater.

Nov 21, 2023
Reviewer name: Joe7777
5 out of 5 stars
5 out of 5 stars review

Perfect for home use

I bought this last week and assembled it yesterday. It is easy to assemble and is very nice looking. Fired it up last night on the front porch and it works great. After we turned it off and let it cool, I opened the cover and found it was too small to go over the heat shield. This is a very minor issue for us since we use it on the covered porch. Overall this is a very nice residential use product.

Helpful?24I559Y26XIR15562300045
reply from Member's Mark Team

Thank you for the feedback and great rating, Joe! Please contact Member Support at (888) 301-0332 for assistance getting a new cover.

Nov 30, 2022
Reviewer name: Gbowles
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Warm place to stand

Easy to assemble. Heat is pretty good. Having the table is pretty convenient.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

We thank you for your purchase and we’re happy to hear that your heater was easy for you to assemble!. Thanks for sharing!

Dec 22, 2022
Reviewer name: Jim M
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Item!!

Great Item!! Love it!! High quality.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Jim, we really appreciate your business, your comments, and your 5-Star rating!

Dec 24, 2023
Reviewer name: D Ellis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great investment!

These patio heaters are fantastic! The lighted table adjusts in height.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi D Ellis, they are in fact fantastic heaters. We appreciate your business and you taking the time to highly rate our heater.

Mar 1, 2024
Reviewer name: Rafael
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Patio Heater

It works really well. Very convenient price

Helpful?24I559Y26XIR15562300045
reply from Member's Mark Team

Thank you so much for the recommendation and 5-star review, Rafael!

Dec 21, 2023
Reviewer name: Fisch
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the warmth and ambiance

Commercial quality. Awesome

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Fisch, we agree with you. It is definitely commercial quality and quite awesome. Thanks for your kind words.