Hey there. Thanks for reaching out. Your feedback is valued. We are excited to hear that you are happy with your purchase. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Thank you for taking the time to communicate with us about your experience. We would be pleased to investigate this for you, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter at @LGUSSupport or reach us at our customer service line at (800) 243-0000, and we will be glad to check what we're able to help you with -Cazz

Hey Marla, we understand the sentiment in the review as we realize how important having a dryer is to your routine. Please allow our social media team the opportunity to help reach resolutions to your issues. So that we can, send us a PM on Facebook or a DM on Twitter. Our handle for these platforms is @LGUSSupport. Please include your phone number and appliance information (model and serial numbers) in the message. We look forward to the resolution of your issues! ^Chris

We’re so glad you had a great experience with LG Washer and Dryer. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee