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Customer reviews for SAMSUNG 55” Class Q7FD Series 4K QLED Smart TV for
SAMSUNG 55” Class Q7FD Series 4K QLED Smart TV
4.6 out of 5 stars
stars
3,539 ratings3,536 reviews
  1. 5 stars78% (2,747)
  2. 4 stars14% (513)
  3. 3 stars4% (158)
  4. 2 stars1% (48)
  5. 1 star2% (73)

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Showing 1,501-1,510 of 3,536 reviews
Mar 29, 2026
Reviewer name: BradW
1 out of 5 stars
1 out of 5 stars review

What the heck did they do to the interface?!

We replaced our 2018ish Samsung tv with this after an accident broke the old one. As a tv, it’s great. The screen is vibrant and nice! But the interface and lag is absolutely unacceptable. They got rid of the old system that was seamless, easy to use for anyone and looked great. Now they’ve replaced it with a jumbled mess that take several seconds to load every screen. It looks terrible and EVERYTHING now has ads, even when the internet isn’t connected. I’m an IT guy and it took me a LONG time to figure out the new setup. Especially changing inputs. Instead of just pushing a button like the old tv, you now have to do 3-5 confusing steps to change it. It’s supposed to use “ai” to change inputs but it NEVER works. This tv was a huge disappointment and we’re looking to replace it with the old version because it’s so bad.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
reply from Samsung Specialist

BradW, We appreciate your feedback regarding your TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps: 1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now 2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care 3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system. If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website. ~ Samsung Specialist

Aug 22, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great graphics

[This review was collected as part of a promotion.] Samsung TV is perfect for everything I usually use it for gaming and it's perfect

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
May 6, 2025
Reviewer name: Skippy
5 out of 5 stars
5 out of 5 stars review

Great tv great price

[This review was collected as part of a promotion.] Easy set up. The picture is so clear and realistic. Love this tv.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jul 16, 2025
Reviewer name: QueenB
4 out of 5 stars
4 out of 5 stars review

This TV has great features

[This review was collected as part of a promotion.] We use our TV every day ama night we stream,first grandkids play their game systems also

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jun 20, 2025
Reviewer name: Collin17
5 out of 5 stars
5 out of 5 stars review

Great picture and colors and the volume is awesome

[This review was collected as part of a promotion.] The TV works perfectly and was very easy to set up

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jul 30, 2025
Reviewer name: HazeDog
5 out of 5 stars
5 out of 5 stars review

This product is great

[This review was collected as part of a promotion.] Movies streaming games.I love it it makes me relaxed when I come home from work

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Aug 22, 2025
Reviewer name: Tv2phone
5 out of 5 stars
5 out of 5 stars review

Awesome picture

[This review was collected as part of a promotion.] Beautiful picture for streaming. Like looking through a window.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
May 10, 2025
Reviewer name: Rentpayment
5 out of 5 stars
5 out of 5 stars review

Great tv, would buy again but I don't the thing wa

[This review was collected as part of a promotion.] Gaming, streaming and family time movies. This TV is great and everyone enjoys it.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Sep 1, 2025
Reviewer name: Mynalatv
5 out of 5 stars
5 out of 5 stars review

This is a good product from Samsung

[This review was collected as part of a promotion.] I like to watch my tv shows on this tv all my apps are included with this amazing tv

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Apr 10, 2025
Reviewer name: Hardwhite
5 out of 5 stars
5 out of 5 stars review

I love this product because

[This review was collected as part of a promotion.] I use my tv for gaming,watching TV, sometimes I use it for computer screen

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995