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Customer reviews for SAMSUNG 55” Class Q7FD Series 4K QLED Smart TV for
SAMSUNG 55” Class Q7FD Series 4K QLED Smart TV
4.6 out of 5 stars
stars
3,542 ratings3,539 reviews
  1. 5 stars78% (2,748)
  2. 4 stars15% (515)
  3. 3 stars4% (158)
  4. 2 stars1% (48)
  5. 1 star2% (73)

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Showing 1,171-1,180 of 3,539 reviews
Jun 5, 2026
Reviewer name: PC in NC
2 out of 5 stars
2 out of 5 stars review

A new age of TVs

[This review was collected as part of a promotion.] Picture quality is great! Sound quality is great. Ability to find the apps you need is pretty good. I connected a BluRay player, and it automatically detected it and made it an option on the Inputs. Love that. What I do not love, in fact, makes me regret purchasing this product, is that you have very little control over what's on the home screen. The default is for it to tell you about Samsung TV Plus. OK, fine. But the biggest thing on the screen is suggestions for games to download. I do not want to play games on my TV. Especially not brain rot like Candy Crush. There seems no way to get rid of this option. I have looked all over Al Gore's internet for a solution. To no avail. It's a new generation for TV owners... YOU are the product. You aren't buying the product. Caveat emptor.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
reply from Samsung Specialist

Thank you for your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Jun 22, 2026
Reviewer name: Bojan
4 out of 5 stars
4 out of 5 stars review

Great TV with a few tiny issues

[This review was collected as part of a promotion.] The TV itself is great with phenomenal picture quality. Unfortunately, menus and navigating it are very slow at times. The remote tends to have issues as well. Contrast and brightness are fantastic even in a well-lit room!

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jun 5, 2026
Reviewer name: Unhappy
1 out of 5 stars
1 out of 5 stars review

Not Great

[This review was collected as part of a promotion.] Initially, very difficult to learn the controls. The remote was very UNCLEAR on how to use. I'm still leaning it after several months of owning the TV. I was not aware that I was buying two TVs, one for the Streaming Services (which I did not want and not aware that I was getting) and the real TV I wanted that allows me to watch current news, sports, etc. But figuring that out was very difficult. There were no instructions on how to separate them. It would have been better for the TV to start out being a regular "Current" channel TVs and then instructions for a buyer to know how to reach the Streaming Service TV. I've also had problems in pausing. Sometimes, I pause the TV to get behind and then when watching, going forward and skipping all the commercials. Initially, this worked fine, as my last Samsung did. But recently, it has started to jump ahead automatically. And, even when I press going backwards, when I click it current, it instead jumps forward. I resent all the commercials and want to skip them as often possible. We already pay for the Dish service and should not have to put up with their commercials.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
reply from Samsung Specialist

We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care If issues continue, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist

Jul 5, 2026
Reviewer name: Teman
5 out of 5 stars
5 out of 5 stars review

The feature s were great an very useful

[This review was collected as part of a promotion.] The TV was very very good no more no problems no issues and those things that were involved with the TV in itself the brightness was great selections of options are great can't go wrong thumbs up Samsung

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jun 22, 2026
Reviewer name: Miguel
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Honestly best tv I've had from the quality of the picture to the apps available and Bluetooth features. Not only that but it looks expensive and makes any rook look so much better. Couldn't be any happier with my purchase

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jun 20, 2026
Reviewer name: Sheets_R
4 out of 5 stars
4 out of 5 stars review

Tv great but its wifi sucks

[This review was collected as part of a promotion.] I gave 4 out of 5 stars because the tv wifi drops all the time and sometimes wont connect back. This is problematic since everything is a streaming service these days. But the tv picture is great. Bright colors, beautiful picture.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jul 9, 2026
Reviewer name: Pcloverva
5 out of 5 stars
5 out of 5 stars review

Perfect Picture and Sound at a great price.

[This review was collected as part of a promotion.] This TV is perfect in picture quality and sound. We purchased this TV for our second condo home. Right out of the box, it took a few minutes to setup and the quality it more than filled our expectations.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jun 5, 2026
Reviewer name: JT from La Verne
5 out of 5 stars
5 out of 5 stars review

Samsung is tried and true. 5-Star all the way!

[This review was collected as part of a promotion.] We have 4 Samsung Smart TV's in our home. A 70" in our Living Room, a 43" in our Dining/Kitchen, and a 32" in our Master Bath and a 50" in our Master Bedroom. These TV's are terrific. Great color and contrast with beautiful picture quality. We are sold on Samsung and this brand is now our go-to-brand for electronics, especially tv's.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jun 5, 2026
Reviewer name: SharLe72
4 out of 5 stars
4 out of 5 stars review

Loving the 50" size

[This review was collected as part of a promotion.] We don't subscribe to a lot of channels that charge. We use our local channels most of the time. The picture is very good and clear. We really like the 50" size. It's great to watch Netflix movies. Our Internet takes a while to load the menus, but we live in a rural area.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jul 7, 2026
Reviewer name: PStrong
4 out of 5 stars
4 out of 5 stars review

Otherwise seems to be a great Tv

[This review was collected as part of a promotion.] My husband has hearing aids that hooks up to a Compatible box that has a T-P link for the tv. Unfortunately this Samsung does not have a TP link and we had to buy another cable for him to use his hearing aids. Now it only switches between sound and anode for him to use his hearing aids and then others Cannot hear. This was very disappointing!

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995