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Customer reviews for SAMSUNG 55” Class Q7FD Series 4K QLED Smart TV for
SAMSUNG 55” Class Q7FD Series 4K QLED Smart TV
4.7 out of 5 stars
stars
2,946 ratings2,944 reviews
  1. 5 stars78% (2,309)
  2. 4 stars15% (429)
  3. 3 stars4% (119)
  4. 2 stars1% (31)
  5. 1 star2% (58)

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Showing 91-100 of 2,944 reviews
Jun 5, 2026
JS33
3 out of 5 stars review

Poor interface

[This review was collected as part of a promotion.] TV started as an automated billboard, full of AI trash and permissions to record key presses and voice. How about, NO! Make these features device isolated with no data to HQ or 3rd parties. I set the TV to turn off after a period of time. When restarting the TV, a popup telling me my TV turned off like I told it to, blocks use until acknowledgement. Why Samsung? Why do you feel I need to acknowledge this message? Please remove it.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
reply from Samsung Specialist

Thank you for sharing your feedback. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Jun 5, 2026
Kelleigh1
3 out of 5 stars review

Inconsistent Connection

[This review was collected as part of a promotion.] We were pretty excited when we got our new TV. The picture was so crisp it felt like we were in the scene. But it seems to like to randomly disconnect from our Internet. And it's not an Internet issue because all our other devices, including another TV, are connected without issue. And it often takes more than one try to get it reconnected. It's pretty frustrating. I also feel like the picture is not as crisp now either and it's been less than 6 months since we got it.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
reply from Samsung Specialist

Thank you for sharing your experience with the internet connection on your Samsung Q7F TV. Whether you're using Wi-Fi or a wired (LAN) connection, there are a few steps you can take to help resolve the issue: 1. Power Cycle Your Equipment. Unplug both your TV and router/modem from the wall outlet. Wait at least 30 seconds, then plug them back in and allow both devices to fully restart. 2. Check the Network Status. On your TV, go to: Home > left directional key > Settings > All Settings > Connection > Network > Network Status. This will help determine if the issue lies with the network or the TV. 3. Try a Different Connection Type. If you're using Wi-Fi, try connecting an Ethernet (LAN) cable directly from your router to the TV to test the connection. If you're using a wired connection, try switching to Wi-Fi to see if the issue persists. 4. Reestablish the Network Connection. Go to: Settings > All Settings > Connection > Network > Open Network Settings, and follow the prompts to reconnect to your Wi-Fi or wired network. 5. Update Firmware. Software updates can often resolve network bugs. To check for the latest version: Settings > Support > Software Update > Update Now If these steps don't resolve the issue, we’d be happy to provide further assistance. Please call Samsung Support at 1-800-SAMSUNG, (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available at the ‘Support’ link on our website. ~ Samsung Specialist

Jun 9, 2026
Donna
5 out of 5 stars review

Thank you for all your Samsung tv help when I call

[This review was collected as part of a promotion.] Great Samsung TV I ever had from Samsung. Samsung really is a good company. Enjoy watching documentary and you tube and movies so much entertainment the color and brightness and resolution and contrast interface is super

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jun 20, 2026
Wescanfly
5 out of 5 stars review

Everything I needed and more.

I’ve never owned a Samsung before and wasn’t sure what to expect. I had two main concerns coming in; picture quality and a strong reliability volume. The picture quality throughout the screen compares with much more expensive sets. Color is crisp and true to life. No soft edges or skewed images. In the menu you’ll also find a volume booster which works exactly as described. Even with my hearing aides I’ll have difficulty clearly hearing certain scenes. This has not been a problem here. Clear and strong tones allowing me to not miss any action. Not really knowing what I was looking for or at I was very fortunate to find a salesman who knew his products and could answer my questions. Not just a clerk. No, I couldn’t be happier and at some point down the road, when we’re needing another tv, this one will be at the top of our search.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jun 5, 2026
Jammerkid1
5 out of 5 stars review

Perfect picture

[This review was collected as part of a promotion.] I loved the Samsung 65" TV. I bought it used but it went out 2 weeks after I got it. The picture was absolutely great! I live on a fixed income so I couldn't afford to get it fixed after the purchase, plus the seller wouldn't refund my money so just glad I have the old TV. LOVED IT WHILE I HAD IT!

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jun 9, 2026
Anonymous
5 out of 5 stars review

Amazing features and quality

[This review was collected as part of a promotion.] I absolutely love this TV! I upgraded from a 60-inch to a 75-inch, and the difference is amazing. My kids and I, especially my autistic son, love it. It’s very kid-friendly, and the picture quality and colors are incredible. I love all the features, especially Art Mode. I would definitely recommend this TV to anyone looking for a great viewing experience.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jun 20, 2026
Rick
4 out of 5 stars review

Good forus

I found the picture to be above that well above average and the clearness the clarity of the picture to be good the sound is excellent although I have to put it up pretty high to keep it at a watchable level in the space where it is I'm very happy with it and would recommend it to anyone looking for a large screen TV

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jun 21, 2026
jemloften
5 out of 5 stars review

I leveled up

This Smart TV has so many features that my previous one didn't have (I bought it 9 years ago), so it really feels like a major upgrade. Syncing my devices was very easy, all my apps were right there simply by signing into my Samsung account, so the transition was seamless. I was able to begin enjoying my new TV rather quickly. The only downside is the remote is so small. I have big hands, so it can be difficult for me to operate this little thing sometimes.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
May 24, 2026
Robbie
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Brightness is adjustable to yr setting, I have resolution and color on standard mode to have a comfortable effect on my eyes, and inteface is easy to navigate w/Samsung Smart things as addational smart app to control yr home gadgets! Love this new QLED Q7FD 65" TV so far 🤩

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995
Jun 5, 2026
Thanks
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] TV was very easy to set up and has worked fantastic. Screen is clear and bright. Could not be happier. Only thing is Blue Tooth speaker drops every now and then. Not sure if it is the speaker or the TV.

Review from Samsung US
Helpful?1LI0EAPX5OHH15551574995