This was an addition to our patio and it really brought everything together. It is a very nice product and we didn’t have any issues with the assembly. The only issue we had was not knowing the posts would be hollow, we were hoping for solid for stability and durability. Otherwise it was comparable and did its job.

I was really impressed with how this went together. Everything lined up well enough, and was easy enough to put together. My only complaint is the roof. The roof isn’t designed for places that have heavy rain the metal roofing doesn’t extend long enough to shed water properly. Both ends also don’t have any roofing material over them, so they are completely exposed to the weather. The design for this roof is a poor choice. The edges are high, with no roofing material, then it drops lower to where the roofing material is, which causes the roofing material to not protect the wood. They should have just designed the roof as a regular roof.

We purchased and installed the Norwood 14x12 gazebo in June 2022. Everything from the ordering process, delivery, customer service and build was perfect! The Bilt app was fantastic to use on this project. This was a great family project to build together. The quality of all wood, hardware and metal roof was very high quality. This gazebo withstood 60+ MPH winds and a Northeast winter with no issues. We have received so many compliments and referred many to Backyard Discovery. We highly recommend and plan to purchase more items from Backyard Discovery.

We purchased this to provide shade and protection on our property in the Wyoming mountains, and have enjoyed it thoroughly since we have had it up. We chose this for the structural ratings given, and after completing the assembly, am confident that the structure will meet and exceed expectations!. The directions were great and easy to follow, and everything lined up perfectly! It is as appealing as it is sound. Highly recommend!

In the pictures this was great looking with lot of cool architectural details. It is even better in person. This came in some large heavy boxes, so make sure you have friends to help move and assemble it. But, it was easy to assemble with all the parts needed and clear easy to follow directions (took us a weekend, but we didn't slave away either). Would buy this again in an instant

Based on the reviews I read before purchasing I expected to be very pleased with the product and overall experience - including the assembly process. I can say that this expectation was met! The product was packaged well and arrived completely undamaged. The assembly instructions were straightforward and easy to follow. That said - preparing and assembling this item is a BIG job... We decided to stain all of our wood pieces before assembling, which in hindsight I'm very glad we went this route. I did most of the work on my own, but there are several steps where several people are definitely needed. Getting the roof panels on, squared and attached was a bit of a challenge, but we got it all in place after some trial and error. The entire process took several weekends to complete. It's been up for couple of weeks now and has already been through several rain storms and a couple of thunderstorms. Happy to say it's held up w/o any issues!

Assembly of the two gable ends, the double rafter Center section, and side rails can be easily assembled by one person in a garage or shop setting and on a work table with space all around to complete the bolt ups of the posts and tails. The assembly instructions are quite easy to follow by most people and moving the sections to the concrete pad for tilt up and connection is possible by two people but three people is recommended for tilt up. Note: Organizing all the numbered posts, numbered rafters, rails, brackets, nuts, bolts, etc. beforehand is highly recommended to avoid errors. Assembling the wooden roof sections was also easy to install in a shop but squaring the roof panel section within the allowable tolerance was difficult, although the holes were pre-drilled. I would prefer to install the metal panels after the wood frame was in place on the roof to ensure it is squared with the erected structure. Roof Cap needs a better design. Provide more screws, nuts, bolts, etc!!

We purchased the Norwood kit and it arrived packaged perfectly with no damage of any kind to the components. We had a family "barn raising" over the course of a few days on a new deck we had built prior to the arrival of the kit. The BILT app was amazing and helped us assemble the kit without issue. Since finishing the well-designed structure we have built a 12 foot long dining table with benches for friends and family hospitality. The Norwood design and aesthetic naturally draws people to the warm cedar environment with exposed rafters and heat deflecting solid roof. This has been one of the best investments we have ever made in our yard and for our family. (PS: A carpenter foreman friend remarked about the great quality and design of the Norwood Gazebo and was impressed by the value and family friendly assembly.)

[This review was collected as part of a promotion.] I purchased this gazebo for my backyard and it’s a beautiful addition to my landscaping. The gazebo is well built and the package included everything that was needed to put it together along with detailed instructions. The contractor that installed it for me was so impressed with the product that he recommended it to several of his customers.

[This review was collected as part of a promotion.] Bought this gazebo for my backyard project and it really looks amazing. Instructions provided are very detailed, easy to follow and the option of downloading an app in your phone or computer for visual instructions is really helpful. It allows you to zoom, rotate and basically see every step of the construction from different angles. For sure you will need help from another person to complete some of the assembly steps and maybe a third person when you get to the roof installation. Having all the parts very well identified and with all holes pre-drilled facilitate the work a lot. After completed, I added lights, a fan and a roller shade. Overall I am very happy with it and would recommend 100%. Attached some photos for your reference.