We got this at the beginning of June 2023. It’s beautiful my husband and I put it together ourselves once we found instructions in box 3 LOL it wasn’t that difficult it took us like 4-5 days were 64 and 70 years old but in good shape our oldest son came to help with the roof panels there not real heavy just kinda awkward for the 2 of us but it’s done and looks amazing only real issue we had was a little roof leaks screws just needed to be tightened down more my husband was worried about ripping the rubber washer if he did them to tight but once he tightened them more all up no more drips .instructions for overlapping roof ribs kinda hard to understand . On page 44 measuring from the rib not the edge hard to understand . We opened all boxes first and layed everything out according to part numbers it made thing way easier to find . We’ve had several parties under it already everyone LOVES IT !

[This review was collected as part of a promotion.] Have thoroughly enjoyed this gazebo for the last few months. Looks great on my patio. My dealing with customer service after purchase was excellent. Look forward to enjoying my gazebo for years to come!

We constructed this last summer. Happy to report how it has withstood some heavy wind storms. Would argue that it could be constructed by only 2 people (maybe if they were very tall). 4 workers is what worked for us. Very happy with detailed written and digital instructions. We understand it met minimum code requirements, but a little beefier construction would have been preferable. Looking forward to adding gutters and rain chain as well as light & fan fixture this summer. Thanks for a nice quality product.

We bought this a couple of months ago for an added look to our ranch entryway. It looks like Christmas Magic now. Thinking up ways to decorate for other seasons. The compliments from all that have seen it have been wonderful. Postal Carrier made a point to stop and tell us how much she likes the new look.

I was really impressed with how this went together. Everything lined up well enough, and was easy enough to put together. My only complaint is the roof. The roof isn’t designed for places that have heavy rain the metal roofing doesn’t extend long enough to shed water properly. Both ends also don’t have any roofing material over them, so they are completely exposed to the weather. The design for this roof is a poor choice. The edges are high, with no roofing material, then it drops lower to where the roofing material is, which causes the roofing material to not protect the wood. They should have just designed the roof as a regular roof.

I bought it about a year ago, so I was just decorating. I love being able to sit outside at all times of the year and enjoy my pergola. The team was professional and efficient putting it together. Really like that it’s covered and has the outlet for us to plug in! Love it!

We purchased the Norwood kit and it arrived packaged perfectly with no damage of any kind to the components. We had a family "barn raising" over the course of a few days on a new deck we had built prior to the arrival of the kit. The BILT app was amazing and helped us assemble the kit without issue. Since finishing the well-designed structure we have built a 12 foot long dining table with benches for friends and family hospitality. The Norwood design and aesthetic naturally draws people to the warm cedar environment with exposed rafters and heat deflecting solid roof. This has been one of the best investments we have ever made in our yard and for our family. (PS: A carpenter foreman friend remarked about the great quality and design of the Norwood Gazebo and was impressed by the value and family friendly assembly.)

[This review was collected as part of a promotion.] It was delivered in late Sept, but sat in my driveway until early Nov. because I couldn't find someone to help me assemble. So I had some time off and decided to try it alone, and I'm glad I did. Everything is well labeled, all the components, and multiple bags of connectors and other parts. I set up all my sawhorses to stack and organize the amazing smelling cedar components. I commandeered my picnic table to arrange all the connector bags by type and number. I downloaded Bilt, and between it and the printed instructions, I made good headway putting things together over a few days. Then it came time to raise the Gable ends, which definitely needs at least 2 people to do. I drafted my fiance to help after work, and in the dark, we got it standing up and put together. Then, a few more days of working alone assembling all of the roof panels on the ground. I found and hired a local handyman to help me with lifting the roof panels into place and securing them and I'm glad I did. This is the most difficult part of the assembly, and it was at times frustrating and left us scratching our heads. The holes for securing the upper facia to the ridge rafter are poorly located, where you cannot use a power tool to drive the bolts. Furthermore, you have to support the roof panel while simultaneously screwing the bolts in by hand with the torx wrench, or else the load of the panel on the bolt as you try to screw it in makes it impossible. Finally, the bolts are being received by T-nuts inside the ridge rafter, and a few of those came loose to the point that the bolts weren't screwing into anything. Very frustrating, but we got just enough of them in to hold the panels in place. The first four panels are "easy" to place before securing, but the last ones on each side are difficult to fit. We also found that the holes in the rafter truss' did not match up with the holes in the roof rafters. More head scratching, eventually drilling/securing the truss' in place when we made sure that everything was keeping its correct dimensions. It took 2 of us 6 hours to place the roof, but we got it done. With the ladder still up, I drove a few 2.5" deck screws through the upper fascia boards into the ridge rafter to make sure the panels were well secured. I had to then travel for a week of work, so I have yet to place the ridge cap and drip edges, and as can be seen in the photos, snow has come to Northern Michigan. My car is clean underneath, and, despite the challenges in assembly, I am VERY PLEASED with the finished product. It looks better than ANY of the other pergolas I considered, and 90% of the assembly experience was perfect and easy. I look forward to many years of shade and dryness under it, and I am so happy I spent my money on a Backyard Discovery product.

Both Built and the instructions are very lacking. They tell you after the fact there are things to do before tightening the hardware. They both need a preparation page the tells what the pages ahead for each task are. We had to redo several things. The ridge cap construction leaves a lot to be desired. Not rigid enough due to the use of short boards. We will purchase single length boards and redo this It takes more than 2 people and 15 hours.

Retired life in Yuma, AZ is the best. However, as the "Sunniest City in the World" with an average of 308 days of sun, shade is a valuable commodity. We chose the Backyard Discovery 16x12 gazebo for its substantial good looks. The cedar is beautiful, the steel roof is no maintenance, the power strip with USB ports was an added bonus for lights, electronics, and cooking. We are proud to show it off. This is our happy place for cards with friends, dinners, and parties. Don't wait, do it now. You'll love it.