Customer reviews for SAMSUNG 55" Class U8000F Series 4K Crystal UHD Smart TV forMember photos









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Amazing TV for the price
[This review was collected as part of a promotion.] I use my TV for just about everything except for work. For the price I got the TV, it has been fantastic. There is a small issue with the light in my house reflecting off the TV screen and making the spot that it reflects off hard to see, but it's usually just a small spot on the TV. I have always loved using Samsung TVs and their Tizen OS is better than any of the other TV operating systems I've used in the past. I will eventually upgrade to the Fram pro TV, but for now, this TV does everything I need it to and more.
Great picture and value
[This review was collected as part of a promotion.] We have had the 75" version of this TV since September so far I am pleased with the picture. The colors lights and darks are vibrant and the contrast is amazing. The Smart features are just what we would expect from Samsung. Having Samsung products in the house complement the Smart things eco system. Only 2 small issues keep me from giving a 5 star review. First the speakers are not great so to truly match the picture and have an immersive experience I had to pick up a Samsung soundbar with the wireless woofer. The second issue is the Samsung TV plus app is very buggy, the intro sound is way too loud and half the time the live TV guide does not load properly. Overall the experience has been positive on this TV.
Great TV! Picture quality and OS are excellent!
[This review was collected as part of a promotion.] I recently upgraded from an older 65" Samsung to the new U8000FD, and it has exceeded my expectations. The picture quality is stunning, offering a truly noticeable improvement. I'm also impressed with the streamlined homepage navigation; it's much easier and quicker to use than previous iterations. A standout feature is the picture-in-picture (PiP) option, which is perfect for catching two games simultaneously on the weekend! Overall, I couldn't be happier with this purchase. Thank you, Samsung, for another high-quality product!
Picture is great, but . . .
I love the picture and the price on this TV, but overall, it has several faults. The "smart" menu system on this TV SUCKS, and the remote is worthless. This is the sixth Samsung TV that I've owned, but it may be my last. The remote that comes with the TV is worthless. I've already replaced the remote that came with the TV through customer service, because it was dead on arrival. No problem, except it took over two weeks for the replacement to arrive. The replacement works most of the time, but I've found that one of the old non-smart remotes I have from a previous Samsung TV works much better than the new smart one. I also downloaded the Samsung TV app for my phone, and I've found it works better than either remote. The second major problem I have is the menu system on the TV. I have the TV hooked up to an antenna in my office, and it takes about six clicks and several minutes, yes, minutes, to navigate to the over-the-air channel I want when I initially turn the TV on in the morning. This is ridiculous. It usually takes at least three attempts through the menu to get the channel to play on the TV. The last problem is in trying to add apps. I've added the Xfinity Stream app three times, but it does not appear on the list of possible "channels" to navigate to. There are at least ten different choices of "channels", two or possibly three that I will use, but Xfinity does not appear. It does appear in the APP section if I search for it. Overall, the TV works great. I'll be replacing our main large screen TV in the Family Room in the near future, but I'm really not sure if I'll get another Samsung or change to a different brand. My son purchased a 65 inch LG that has a menu system that is efficient and works and the picture is amazing. Of course it was about $500 more than this TV. But price should not have anything to do with functionality.
OrygunDuck, Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000FD TV model to view or download the available guides. The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides. Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice. If you're experiencing freezing or lag in general response time, please try the following steps: 1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now 2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care 3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system. If you’d like more assistance, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist
Boooooo…
I am leaving this review solely off the fact that it doesn’t have an optical audio outlet like most tvs and sounds I don’t like to hog up the other hdmi ports so I looked forward to the optical outlet and for 2025 it no longer exists. Most likely will return and find a tv that does.
Hi Lamar, Thank you for sharing your thoughts on the available inputs for the U8000F. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above. Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website. ~Samsung Advisor
Amazing TV For The Price!!
[This review was collected as part of a promotion.] This TV unit has an impressive picture display and some very useful features for an impressively low price compared to other brands offerings of this size. Being a smart TV, it obviously connects to the internet with ease, has a very large number of apps available to download for streaming all of the most popular services along with several I've never even heard of before, is capable of controlling my connected Samsung soundbar from the single remote control, and the display quality has well surpassed my expectations of what I expected for the price point of this product. It has several connection options for peripheral devices. And my favorite feature, which I wasn't even aware was available when I made the purchase, is the built in Samsung SmartThings Hub to connect a wide variety of smart home devices without the need of any additional hardware! I've been able to connect my Matter compatible smart light bulbs which allows control even when I'm not home, my Samsung Smart Tag, and can easily stream content from my S23 Ultra, S25 Ultra, or Tab 9 FE tablet by simply selecting Smart View in the Settings app of whichever device I want to stream from. I highly recommend this TV to anyone looking for a nice sized screen with an amazing picture quality and all of the best features Samsung has to offer in their smart TV products.
Best TV I have
[This review was collected as part of a promotion.] I love that it’s larger than any TV I’ve had before and I especially love how crisp and clear and dimensional. The images are! I also think the sound is really good on it. This is especially important because I watch a lot of French language shows on MHZ channel and sometimes I need to read the subtitles and I always need to hear the words clearly!
Well pleased with the TV
[This review was collected as part of a promotion.] This is the only TV in our primary residence; however, we have two, larger Samsung TVs in our second home. We use this TV for live air broadcasts from 90 miles south in Phoenix, mainly watching the PBS channels and some CBS news & sports; we subscribe to only one streaming service, MAX, mainly watching movies on TCM; we also watch our VHS, DVD, Blu-Ray, & 4K movies. The TV is seldom used more than 2-3 hours most evenings. We try to minimize our exposure to commercials. You've done a remarkably good of designing your simple remote; however, we still have to augment it with FireStick and Blu-Ray player remotes. The picture loses some sharpness at angles off center.
Love the settings options in this TV
[This review was collected as part of a promotion.] This TV is awesome I love the settings options it brings is easy tlfor me to navigate but the interface action is slow once I ove from settings to settings or im using the Samsung tv app and im watching movies and shows another thing the control sometimes miss clicks on the options but o ther than that I like the TV.
Hi Rbcoustemer23, Thank you for sharing your experience with us. It's great ot hear that you are enjoying your 4K television. For optimal performance, please ensure your U8000F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor
Great gaming
[This review was collected as part of a promotion.] it's got great gaming visuals it is great watch movies on