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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,532 ratings1,532 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (82)
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Showing 1,311-1,320 of 1,532 reviews
Mar 6, 2021
kathyFL
5 out of 5 stars review

Time Saver!

[This review was collected as part of a promotion.] Replaced an older laundry pair that was very noisy and inefficient. Love the new LG Tower combo, especially the dual digital control panel location. Very quiet, sleek and modern appearance. Saving "loads" of laundry time!

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Jan 30, 2022
Lisa New York
4 out of 5 stars review

Doors don’t switch

I really wished the doors could switch to open to the right. We have a small space and we love that we could get a unit that fits in the space. But it’s difficult to use it opening to the left. This is my ONLY complaint, the unit is perfect besides that.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Mar 5, 2021
pookie422
5 out of 5 stars review

Amazing wash tower!!!

[This review was collected as part of a promotion.] This is by far the best washer and dryer I have ever had. I love the tower style and don't feel like I am sacrificing working load size for the slimmed down design. This wash tower is super efficient in the load run times and I am still surprised at how quickly even the big loads get done.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Jan 31, 2021
LGP1
3 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] Love the look. Love the fact that it is quiet. Love the size. I am disappointed that the wifi only works with 2.4GHz which I no longer have. I am also disappointed that when I put in the scent boosters, there is no scent after drying unlike my previous units. Also, the washer doesn't have a permanent press cycle. I would like more choices to easy customize to my preferences.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Feb 21, 2021
Customer for Life
5 out of 5 stars review

Love this WashTower

[This review was collected as part of a promotion.] I love that the control panel is in the middle for easy reach to turn on the washer or the dryer. It is great that it can also be controlled by my iphone and it sends a message to it when a cycle is completed. It works great, clean laundry and it is quiet when running. I love all the wash/dry cycle features also. Very happy with this product! Saves space in my my small laundry room also!

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Oct 26, 2021
Sharyn1001
3 out of 5 stars review

How do you move this machine, it is very heavy ...I have it built in to a unit so I have limited access. They gave 2 non slip pads in package where do they go ? Lg should have designed this with handles near the front of the machine on the side! Help with ideas on how to move this monster

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LGE Social Media

Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. ^Daphane

Feb 1, 2021
Heather74
5 out of 5 stars review

Absolutely love

[This review was collected as part of a promotion.] I’ve had this washer/dryer combo for almost a month now. It far surpasses my old unit. It’s easy to use and does a great job getting the clothes clean. The only complaint I have is that it doesn’t want to process tide pods, so I have had to go back to liquid. Other than that, I’m completely satisfied and would recommend this to anyone in the market for a new washer/dryer.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Sep 16, 2024
sadCustomer3928
1 out of 5 stars review

In home delivery is horrible

We selected the in home delivery option and needed to have the product delivered to the third floor. There was nowhere to specify delivery location during initial shipping. When the crew showed up they said they needed a 4 man crew to get the washer up the stairs. It's been 5 weeks and we haven't been able to get the delivery crew to get the washer to the third floor. LG support was useless in assisting us and referred us the delivery partner, the delivery partner support has been horrible. Right now the machine is useless taking up space unplugged in the downstairs entry, thus 1 star.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LG Digital Care Team

Hey there! Thank you for taking the time to share your experience with us. We want you to enjoy your LG washer and all its amazing features fully. It's important to us that you're able to get your unit as soon as possible, so we'd like to look into this further for you. Please private message us on social media @LGUSSupport with your contact information, and we'd be happy to look into this with you together! ^Joslyn

Oct 3, 2023
TEB23
2 out of 5 stars review

Screech noise buyer beware, defect

There is obviously a flaw in the product. Reading multiple reviews with same issue, I also recently returned this wash tower due to screeching noises coming from the washer when doing a load of laundry. Brand new tower and happened on first time using, after a tech looked at it and advised fixed. Happened following on every load after.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from Chris, LG Social

Hi! We realize the noise issue you've described remains unresolved and would like the opportunity to look into this. So that our social media team can assist, please reach out to us via DM on Twitter or via PM on Facebook. Our handle for these platforms is @LGUSSupport. Please include your phone number or washer information (model and serial numbers) in your direct/private message to us. We look forward to hearing from you! ^Chris

Jan 17, 2021
Disappointed LG Quality
5 out of 5 stars review

Excellent Washer Dryer

The Washtower does a great job of washing quickly and drying thoroughly. My only improvement to the product would be to have the light inside the dryer remain on as long as the dryer door is open after drying is finished and while all the clothes are completely emptied from the dryer. Would be nice to have the light on for as long as you are emptying the dryer. Currently, the light goes out within a couple of minutes whether you have completely unloaded the dryer or not.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029