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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,532 ratings1,532 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (82)
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Showing 1,321-1,330 of 1,532 reviews
Jul 1, 2024
Larrisa Ariail
5 out of 5 stars review

Gorgeous green LG pair

This green is gorgeous! It’s not a matte but it’s not metallic either. If you’re on the fence, just go for it! Love how they wash and dry, they’re so efficient and didn’t know how bad I really needed a new set til I received these beauties. Worth every penny!

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Jan 2, 2023
fwayne
5 out of 5 stars review

Space Saving

I recently moved into a senior apartment complex and needed to save as much space as possible. I had LG washer and dryer with pedestals in good condition but they overfilled the space allotted. The new setup is perfect and my satisfaction with the product continues

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LG

Hi, Wayne. We appreciate you taking the time to share your experience with your LG wash Tower (WKEX200HBA) model. It’s wonderful to hear that the WashTower design fits perfectly where your previous setup couldn’t, all while continuing the reliability you’ve come to expect from LG. Knowing that your satisfaction with the product carries over from your previous LG appliances truly means a lot. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ — LG Digital Care Team ^Juvy

Sep 27, 2024
Kennyp5678
1 out of 5 stars review

Horrible installation experience

I bought this through lg because it comes with an installation. It's been 3 weeks and 4 visits with their installers and it still isn't installed properly. Lg offered a 1 time inconvenience amount after 1 week but now after 3, I plan on getting my own installers and they are not able to help more. I don't plan on ever buying lg again.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LG Digital Care Team

Hey Kenny! We appreciate you telling us about your LG WashTower installation experience. Having laundry days run smoothly is essential, so we'd love to help look into your installation for more available options and updates! Please get in touch with us on social media @LGUSSupport with your contact info, and we'll look into this immediately. *Joseph

May 2, 2021
haggy2008
5 out of 5 stars review

love the design

[This review was collected as part of a promotion.] Bought this weeks ago and just love it. Should of had this design years ago for stacked washer dryer. Had optional side vent available for close area. That sealed the deal for me because our location for the appliance was limited space. Wife is short and would have required a step to reach the controls. These controls remove that need. Very smart.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Jul 11, 2021
DLM2021
5 out of 5 stars review

Great Washer and Dryer!

[This review was collected as part of a promotion.] I love the LG Washtower! Fits into my small laundry closet space perfectly. It is quiet and does an excellent job cleaning my laundry in half the time than my other washer. Love the ThinQ features that allow you to upload additional cycles and alerts me on my phone when the wash and dryer cycles are done. Very happy with this product.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Feb 28, 2022
tobyjr2011
5 out of 5 stars review

Very good product for small spaces

[This review was collected as part of a promotion.] This washer dryer combo fit in a very small space, it was very easy to install and looks and works perfectly. We have been using this unit for about 8 months now with no issues and it makes out life so much easier and saved us on a lot of space. All the features it has is extremely helpful on doing all the different types of laundry also. We would recommend this product to anyone, thank you LG.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Feb 24, 2023
MW48
1 out of 5 stars review

Tower doesn’t work properly

Has not performed properly since I purchased it 8 months ago. Wash cycle takes over two hours, soap remains in tub when cycle stops, dryer always takes additional time to dry even small loads. Technicians say nothing wrong even though soap remind after cycle whe no soap was used. Used tub cleaner as recommended but no change. Presidential liaison did not follow up with me even though I sent Tarshunia several pictures. Disgusted with product and service.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LG Social Media

Hi, there! We’re sorry to hear that the service request was not completed to your satisfaction. Please know that this is not the experience we are trying to achieve. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Danee

Jan 22, 2021
Coleman18
5 out of 5 stars review

Great style and fratures

[This review was collected as part of a promotion.] I bought this to replace a stackable washer/dryer. I bought so I dontbhavevto unstack them for repairs. That in itself is a blessing. I absolutely love it. So easy to use and I have it linked to my cell phone. Love it!

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Mar 30, 2021
js555
5 out of 5 stars review

Performs very well

[This review was collected as part of a promotion.] We have had this washer dryer combo for over a month now and have been very pleased with the performance. We have it in our master bathroom, which is very convenient. We have another conventional, top load LG washer dryer combo in the basement that also works very well! But this one is getting the bulk of the use due to the convenient location. Pros:The washer actually holds more than you would expect. Not as much as our LG top load washer, but certainly enough for regular usage. The location of the controls in the center of the unit is very convenient and just makes sense. Whatever setting you use for the wash (ex. regular clothes, bedding, etc.), will automatically default to the equivalent setting on the dryer when move the load in the dryer. Again, this just makes sense. It is relatively quiet and the time per load "seems" to be shorter than with a conventional washer and dryer. My understanding is that there are a lot of sensors in the washer which may be working to reduce the time needed if your load is not too dirty. Also, it looks very nice! We have it in a "closet" space with doors in the bathroom. However, it would look very nice if you didn't have doors or an enclosure. LG app: This is a feature I thought I would hate. I don't need all my appliances to be "smart" and telling me how they are doing... It has actually turned out to be pretty convenient, especially working from home. Just put in load and go about your business. You'll get a notice on your phone when your load is done. Plus you can always check how much time is left. It took a couple of times to set up, but once done, it has been seamless. Cons: Getting moved upstairs was a pain!! We bought at Costco and they had to drop off and come back another day to move upstairs. This is because it is truly a single unit. It does not come apart for install purposes. Over 330 lbs. that essentially needs to be moved vertically (took 3-4 guys) to get upstairs! Make sure you account for this if you buy. A related con is that if either washer or dryer breaks and can't be repaired, you essentially have to buy new combo unit. But I have read other reviews that note that this is essentially the case even with the stacked washer dryers that can be separated (i.e., models change and separate units may not be compatible). I understand some competing models have a larger storage tank for detergent so you can fill and then do multiple loads before refilling. This one does not have that feature, but it works fine, like every other washer we have owned. Lastly, it is more expensive than other stackable units. That said, I think the benefits outweigh the additional expense. I definitely recommend!

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Sep 13, 2023
6882
5 out of 5 stars review

Much better than expected!

[This review was collected as part of a promotion.] I've had this combo for 4 months. We have relocated the laundry room to the first floor and needed something smaller. It has been fabulous and has exceeded our expectations for a smaller unit. It handles a king size comforter very well. The cycle is shorter than expected and the settings are accurate.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029