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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,532 ratings1,532 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (82)
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Showing 1,271-1,280 of 1,532 reviews
Mar 15, 2024
evado
2 out of 5 stars review

wish i listened to reviews about lint

washer is decent but the dryer is horrible because there is a flaw in the lint removal system. the rubber gasket on the door needs to be cleaned every load because it attracts lint/hair/sand. after dryer is done and you open the door..all lint falls 6o ground from the gasket....the worst

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LG Digital Care Team

Hey there. We understand that cleaning the Washtower gasket and lint remover can be time-consuming, but it's a necessary step in maintaining your Washtower. Let's try the steps in this article: http://spr.ly/6427wiFHX. Let us know how these steps work out for you; please send us a private message on social media with your contact information, model, and serial number. We're always here to help. ^ Diego

Jul 3, 2023
CindyMIA
3 out of 5 stars review

Great Machine -- No wifi compatibility

I absolutely love everything this LG washer and dryer offer...except for one thing -- we have a SMART house, we have ordered most of the electronics to be linked with our Google Assistant, however, this equipment is not compatible with 5G wifi. It took us some time to figure it out--we called for support, we asked online, etc and it took us some time to DIG and find out that this was the case. The washer and dryer are great, but I cannot download a special setting or do the neat mobile things I would love to do -- which was the idea of why we purchased this unit

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from Social/LG

We appreciate you sharing your concern and understand your need for a functioning TV that is able to connect to Google Assistant. We'd love to look further into this with you, so in order to give you the best assistance possible, please send us a private or direct message via Facebook or Twitter with your contact information and the model and serial numbers of your TV, using the handle @LGUSSupport. We are eager to help you! ~Rita

May 24, 2024
Unhappy customer 20
2 out of 5 stars review

Poor features

I’ve owned this stacker for 2 years now. Clothes wash great but typically come out of the dryer damp. I have never been able to connect the stacker to the app so I am limited to the cycles pre-programmed on the stacker. My washer WiFi touch button does not work and the volume function on the washer no longer works, not sure but I believe half the touch panel no longer works. I can pick my pre-programmed cycle and that’s it.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LG

Hi, there, Thank you for taking time to share your experience with the LG Washer Tower ( WKEX200HBA) model. We're sorry to hear that you've had to go through with this. We understand that it is important for your unit to work properly. Our goal is to deliver outstanding service that fulfills our customers' requirements and anticipations. For further assistance, feel free to contact us via social media @LGUSSupport. ~Zie

Sep 9, 2022
Ninadv
5 out of 5 stars review

Large capacity quiet pair

[This review was collected as part of a promotion.] I've had the WashTower for just a month now, so far it's been great. Large capacity which is great for our family of 5. It's a replacement for a LG Washer and LG Dryer with pedestals, they were 10 years old, still working great, but my laundry room is small, the old washer was actually blocking a door. And now with the dryer on top of the washer I was able to get some countertop space, loving my new laundry room, such a small change made a huge impact. I must say having washer and dryer side by side on pedestals were great, I do find myself having to bend down a lot more. To access different cycles you need an app on the phone, which I've actually been liking it, at first I said I didn't need an app for a washing machine.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Jan 27, 2021
used to hate laundry days
5 out of 5 stars review

Quiet, fast, perfect

I own 3 LG All in one washer dryers. and just bought the Tower 1 month ago. It has all the features of my beloved W/D all in one's. Although it is even quieter and cleans clothes fast with the addition of the steam technology during drying. This has made washing and drying easy and enjoyable, without all the wrinkles.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Jan 20, 2022
Barbara5237
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] I bought this unit a year ago upon the recommendation from my contractor. He has owned this same unit for 5 years without any trouble. I love my unit and the washer spins the clothes so dry, that it doesn't take long to dry them

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
May 8, 2025
AnthonyYann
5 out of 5 stars review

Lg is number 1 for a reason!

Long time LG owner my last washer and dryer broke I was so worried nothing could compare to it, I was wrong, the washtower is so advanced and more powerful, literally smarter. The WiFi feature is outstanding and the thing is a workhorse it can handle large loads and it makes it look easy. In 5 years they’ve gotten even better! And as someone who’s 5’7 it’s much more pragmatic to deal with everything from the center then having to reach up. It’s gorgeous and absolutely flawless. Thank you LG!

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LG Digital Care Team

Thank you so much for this heartfelt review, Anthony! We’re beyond happy to hear how your LG WashTower exceeded your expectations, especially after five years with a previous model. The praise for its power, convenience, and improved design truly means the world to us. 😊 If you ever want to share more about your setup or need help, feel free to join us over on social media @LGUSSupport! *Joseph

Mar 5, 2021
Mimi24grands
5 out of 5 stars review

Chores are easier

[This review was collected as part of a promotion.] I love the LG Washtower. It fits in my master bedroom closet with it's sleek profile. The controls in the middle keep you from having to reach or use a stool to get to them. The settings are perfect and intuitive with what you are washing or drying. My husband has even started helping with the wash which he has never done in the 13 years we have been married! Our clothes have never been cleaner thanks to the steam option. I am hoping for many years of use and enjoyment from this unit. I would recommend it to anyone.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Jul 29, 2024
Zebrina
5 out of 5 stars review

Does the Job!

[This review was collected as part of a promotion.] I bought two of these machines to do the laundry for my very busy massage company and they are perfect! The oil and lotion come out and the machines are quiet and efficient! Not too mention they look amazing!!

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Dec 17, 2024
OB24
5 out of 5 stars review

Many great features!

[This review was collected as part of a promotion.] My combo unit cam with the house I bought and remained under warranty once I signed up. Great product! Solid features. Easy to use app. Really like the quality of washing. I would like to see a feature added to the app for a scheduled end-time for washing, rather than a scheduled start-time.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LG Digital Care Team

Hi there, thank you for sharing your experience with the WKEX200HWA. It’s great to hear the WashTower™ has been a strong fit in your home, especially with its solid features, easy‑to‑use app, and impressive wash performance. Your suggestion about adding a scheduled end‑time option is excellent. Feedback like this helps us continue improving the ThinQ app experience, and we appreciate you taking the time to share it. #LifesGood ❤️ For further support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich