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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,532 ratings1,532 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (82)
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Showing 1,281-1,290 of 1,532 reviews
Apr 18, 2021
Riggamortis88
4 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I love this washer and dryer tower! Easy to use and options to download are basically everything you could need. My only concern and problems I have had are the loud filling of the washer and the most concerning is the lack of a gasket sensor. When I say lack of gasket sensor I mean that there could be a piece of clothing caught in between the rubber seal and the door allowing the washer to fill and pour water our the washer. If there could be an updated attachment LG could come out with that would be awesome. This could prevent damaged floors.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Jun 16, 2022
NobodyUknow
5 out of 5 stars review

Cleanest K9 blankets and K9 towels ever

This washer and dryer passes the ultimate test. We have four indoor coonhounds. Their work is hunting, but for relaxation they love to dig for hours in the backyard. Rain or shine. This washer & dryer tower has given us the cleanest, freshest dog towels, dog blankets, and dog bed covers ever. The bedding setting works well for items with a waterproof layer like a dog bed cover or mattress cover (it adjusts the spin cycle to allow the drain holes in the drum to drain instead of covering them up with the waterproof layer). The sanitary and steam settings are great for for when extra deep cleaning is desired. The dryer is fast. One dryer feature I like a lot is Steam Refresh - it's perfect for preparing dress shirts for ironing and takes less than three minutes. Note this tower requires both a 220V 30A 4-wire plug for the dryer, AND a 110V ??A socket for the washer.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Dec 12, 2023
HopefulSoon
4 out of 5 stars review

Doors Cannot Be Reversed

I wish to buy this WashTower with very good average rating. I have owned another LG appliance for over 10 years so I am a satisfied LG customer. But this WashTower is not deigned to reverse the doors to open on the left instead as designed on the right side. While I am still in the market for a stacked washer and dryer - I hope soon LG can redesign their WashTower with reversible doors.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Feb 26, 2021
Oscar928
5 out of 5 stars review

The space savings and controls at easy reach

[This review was collected as part of a promotion.] I got this about 2 months ago, so far it has performed marvelously as my clothes are dry and it does not take as long as my old dryer. The washer is easy to setup and works just great. Here is a picture as it was put in.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Dec 1, 2024
An angry mom and wife
1 out of 5 stars review

Doesn’t wash at all. Barely gets clothes wet

[This review was collected as part of a promotion.] I never ever write bad reviews but I was trying to give this machine a chance. We bought it in 2021 so at first thought it was user error. This machine barely provides any water even on the heaviest setting and constantly collects the dirt and scum in the lining of the machine it’s actually disgusting! I want problem to know how awful this is

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LG Digital Care Team

Hey there! Thanks for sharing your LG Washtower experience with us. Keeping your laundry routine quick, easy, and clean is crucial, so we'd love to help! If you find that your wash cycles aren't providing enough water, we recommend trying the Extra Rinse or Pre-Wash functions. While these may not add additional water to your cycle, this can still help by ensuring the removal of detergent after a cycle—along with the improved cleaning of heavily soiled or stained clothing. You can find out more about these functions on page 44 of your owner's manual. If you find that the gasket lining of your washer builds up grime and dirt over time, it's possible the type of detergent used may be affecting the cycle. This LG Washtower is rated for HE detergents only, so we recommend using a compatible detergent type. Using non-HE detergents may result in the build-up of suds, grime, and dirt over time. For information on how to clean your LG Washertower, check out our guide at https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-tub-of-your-lg-washing-machine--20150635948425. If you still need help, you can reach us on social media @LGUSSupport. Send us a message with your contact info and model number—we'll gladly help! *Joseph

Aug 9, 2024
Tarraina
1 out of 5 stars review

LG Stacked Washer/Dryer Has Never Worked Properly

[This review was collected as part of a promotion.] I am extremely disappointed with my recent purchase of this LG stacked washer/dryer. I bought this unit on June 29, 2024, and from the start, the dryer has been problematic. Despite having a service repair professional visit my home four times to address the issue, the dryer remains inoperable. To make matters worse, I even had a licensed electrician check the power supply, and it was confirmed that the problem is not with the electrical connection. It is now August 9, 2024 and my brand new dryer has not worked properly since purchase. The ongoing issues with this appliance have been incredibly frustrating and inconvenient. Given the repeated repairs and the clear evidence that the problem is not with my home’s power supply, I am left feeling that this product is defective. I strongly recommend considering other options if you are looking for a reliable washer/dryer unit. This experience has been far from satisfactory and has not met the quality standards I expected from LG.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LG

Hi there. Thank you for sharing your experience with us. We understand that you are extremely disappointed with your LG WKEX200HBA stacked washer/dryer, especially given the ongoing issues with the dryer since your purchase on June 29, 2024. It’s concerning to hear that despite multiple service visits, the dryer remains inoperable, and we appreciate your detailed feedback. You may access this link: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. As a troubleshooting step, we recommend checking the dryer settings to ensure you are using the appropriate cycle for your load, as this can sometimes affect performance. Additionally, if you haven't already, please verify that the venting system is clear and not obstructed, as blockages can lead to heating issues. For further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you address your concerns and explore possible solutions. We appreciate your patience as we work to resolve this matter.—Mau

May 17, 2021
TN Diva
5 out of 5 stars review

Incredible appliance

[This review was collected as part of a promotion.] We are absolutely thrilled with our new washtower! It is filled with features and so easy to operate. Quiet and efficient. The details are outstanding. It holds large loads easily and cleans so well. Terrific addition to our home and highly recommend it.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Nov 21, 2021
Lodge21
1 out of 5 stars review

Lemon broken on first and second use

I just purchased the washtower. I’ve used it twice, and it didn’t work either time. On the first use, (1) the clothes were soaking wet after the wash, (2) standing water was left the drum, and (3) I had to wring the clothes by hand. A technician inspected the unit and couldn’t find the problem. The second time I used the washtower, it stopped FOUR times with motor errors. LEMON. After using it twice, I want a refund.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jan 29, 2021
jvincent
5 out of 5 stars review

Amazing washer / dryer

[This review was collected as part of a promotion.] We bought the wash tower during the end of year sales. So much better than the old washer/dryer combo we had before. It's easy to use with the controls centered between the washer and dryer so no reaching high up for dryer controls. The washer even tells the dryer what settings to use based on what you washed. Plus it really quiet and easy to connect to the ThinQ app.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Mar 12, 2021
Anonymous
5 out of 5 stars review

[This review was collected as part of a promotion.] Recently bought this combo. Performance of both washer and dryer is of superior quality. Appliance works silently and efficiently, saving energy and water consumption. Greatest laundry experience ever

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029