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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,532 ratings1,532 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (82)
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Showing 1,261-1,270 of 1,532 reviews
Apr 26, 2025
Debez
5 out of 5 stars review

Used for 1 year.

I have now had the tower for 1 year. I love my tower. The capacity is great. My husband wears uniforms that are not only dirty, but also stinky. My machine handles this situation with ease. I love the steam use for sanitizing my laundry that needs it. My sheets and towels after illness is a prime example. The controls being in the middle of the tower is perfect for us vertically challenged individuals. I would not hesitate to recommend this machine to anyone.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LG Digital Care Team

Thank you for sharing your fantastic experience with the LG WashTower! We’re delighted to hear how much you love its capacity, steam sanitizing feature, and conveniently placed controls. 🧺 It’s wonderful that it easily handles those tough laundry challenges, making your life simpler and more efficient. Your recommendation means a lot to us, and we appreciate your positive feedback! For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your home! 🙂 ^David

Mar 17, 2021
MMP21
5 out of 5 stars review

Quiet and Efficient!

[This review was collected as part of a promotion.] I have done about 10 loads of laundry with my new machine. The machine is very quiet and I don't even realize it is on. The cycles are energy efficient but do not compromise on the quality of performance! The unit is very spacious for bedding as well. The smart feature is an added touch that makes the chore of washing clothes a breeze.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Mar 11, 2021
JBEM
3 out of 5 stars review

Energy efficient

It has a much larger capacity than my previous unit. Drying time is greatly reduced. It’s quiet, although it sounds like an airplane taking off and landing. I’m disappointed that it sticks out 6 inches farther than the measurements stated. The touch panel is difficult to read at night, since I don’t have a light directly over the unit - it’s hard to find the the “on” buttons. It also activates if I accidentally bump it, which happens easily in my small kitchen. My mom is legally blind and it’s impossible for her to use this. I will put sticky bumps on the touch panel so she can feel the controls.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jan 14, 2021
NXA82
5 out of 5 stars review

Quiet, easy to use, washes/dries very well

Bought this item around a month ago, have been using it almost every day since. It is super quiet, washes and dries fast. It is absolutely gorgeous. I am happy with this purchase so far. I have washed a queen size comforter in it. It took couple of cycles of drying but it handled it well otherwise. I would say it did not perform well when washing just one small jacket (probably machine went out of balance and gave me an error massage), but that was expected. If you are looking for a washer/dryer for a small space this is the way to go for sure. I have laundry closet really, and it fit very well. Mid area single panel is definitely a plus for me, compared to stackable options where I would have to strain to reach up the panel.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Feb 10, 2021
hlewis1218
3 out of 5 stars review

Small Load Option Useless

When I choose the small load option it will set to 30 minutes. However after about 2 minutes it shuts off. I read something about the dryer sensor can not sense the small amount of clothes or something like that. In the manual it says the small load option is for up to 3 items. Well then what is the point of the small load option if you need to fill up the dryer with more items for the sensor to work?! Also I haven't been able to get the wifi feature to work. The washtower looks good but for the cost I am not overly impressed with this unit so far.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

May 31, 2022
Little birdie told me
3 out of 5 stars review

Steam fresh in dryer doesn’t work

I just got my LG Washtower 5.0 cu ft installed. When I try to use Steam Fresh on the dryer, all that happened was a blob of water was deposited in the center of my garment that I put on the special rack. I thought it was supposed to inject steam to dampen the entire garment, and then dry it. But it didn’t, so I put the garment back on the special rack, and selected delicate dry. It’s still sopping wet; with the blob of water in the center

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from Social Media

Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer

Aug 23, 2021
Helloall
3 out of 5 stars review

Pros and cons

I’ve had the white washtower for a few weeks. Pros Attractive, compact, huge capacity, ease of use, cleans well Cons Very heavy, takes a long time to dry, water hard to dry after using the wash tub, so it might mold with time Worst Scratches easily!! Be ware, the white paint has already scratched off when moving regular clothes from washer to dryer and the pink primer shows through

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Feb 10, 2021
LynnMichele
4 out of 5 stars review

My first up/down

[This review was collected as part of a promotion.] I’m short so having the controls in the middle as opposed to the top and middle is very helpful and convenient. The washer works well and as does the dryer. The bedding cycle is amazing and the small load is convenient. I do not like the drain on the bottom left that you gave to clean out once a month. This is apparently on all up/downs. No matter what I do it leaks water onto my floor enough to have to get a towel because paper towels aren’t cutting it. I would also see what kind of venting you gave as I had a side by side situation prior to this purchase and I don’t like the way the vent is currently set up for my new up/down set up. So that’s something to consider when changing styles. I love the room it saved and the convenience of the putting the wash directly above. Easy to use.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Mar 5, 2021
kaer
5 out of 5 stars review

Exactly What I Wanted

[This review was collected as part of a promotion.] I have had my new washer and dryer a month and I love it. I feel like I have joined the real world. I love the center located controls which are all push button. The front load washer and dryer close quietly and operate very quietly. After an initial issue with a clogged vent (which the dryer told me about via the error message!) we are up and running again.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Jun 29, 2024
Janet Beam
5 out of 5 stars review

I love how easy it is to use the features.

[This review was collected as part of a promotion.] I purchased this product 2 months ago and I love it. I had a problem that I thought was theirs but it turns out it was the plug that you plug this product into. The electrician repaired the plug with minumum cost.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from LG Digital Care Team

Hi Janet, thanks for taking a moment to share your experience with us. We understand you’re enjoying your Single Unit Front Load LG WashTower with Center Control model WKEX200HRA, and it’s great to hear how easy the features have been to use over the past couple of months. We understand how frustrating it can be when something seems wrong at first, so it’s a relief that the issue turned out to be a simple outlet repair. It’s wonderful to know everything is running smoothly now and that you’re loving the appliance. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️