Thank you for your feedback on Olay Super Serum. We are happy to hear you noticed your face feeling smoother. However, we are sorry to hear you were dissatisfied with the overall results. This is not the experience we want you to have and we appreciate your bringing it to our attention. Rest assured we will share your comments with the rest of our team. In general, we recommend cleansing and moisturizing morning and night for best results. We conduct a lot of research with consumers just like you. Our research shows that your skin should feel noticeably different within the first week of using our product, and you should begin to see an improvement in your skin after about 2 weeks of use. If you're using one of our anti-aging products, you should see a visible reduction in fine lines, wrinkles and skin discoloration within 28 days of use. If you stop using a product, your skin will likely return to its previous condition. Please feel free to call us at (800) 285-5170 or email us through our Contact Us page for further assistance.

Thank you for your review on Olay Super Serum. We are sorry to hear you were dissatisfied with your recent purchase. Your report is unexpected and we will share your comments with the rest of our team. In general, we recommend cleansing and moisturizing morning and night for best results. We conduct a lot of research with consumers just like you. Our research shows that your skin should feel noticeably different within the first week of using our product, and you should begin to see an improvement in your skin after about 2 weeks of use. If you're using one of our anti-aging products, you should see a visible reduction in fine lines, wrinkles and skin discoloration within 28 days of use. If you stop using a product, your skin will likely return to its previous condition. Please feel free to call us at (800) 285-5170 or email us through our Contact Us page for further assistance and product recommendations.