Thank you for your feedback on Olay Super Serum. We are happy to hear you noticed your face feeling smoother. However, we are sorry to hear you were dissatisfied with the overall results. This is not the experience we want you to have and we appreciate your bringing it to our attention. Rest assured we will share your comments with the rest of our team. In general, we recommend cleansing and moisturizing morning and night for best results. We conduct a lot of research with consumers just like you. Our research shows that your skin should feel noticeably different within the first week of using our product, and you should begin to see an improvement in your skin after about 2 weeks of use. If you&#39;re using one of our anti-aging products, you should see a visible reduction in fine lines, wrinkles and skin discoloration within 28 days of use. If you stop using a product, your skin will likely return to its previous condition.  Please feel free to call us at (800) 285-5170 or email us through our Contact Us page for further assistance. <br /><br />

Thank you for getting in touch about our Olay Super Serum. While we are glad that the product works great for your sisters, it is disappointing to hear that you had an allergic reaction. Please know that this isn&#39;t the kind of experience we want for any of our consumers and we understand that this may have been upsetting. We will be sure to address this with our Health and Safety team. We&#39;d like to express how safety is our highest priority and we have tested our products thoroughly to ensure they are safe when used as directed. Still we understand that some consumers may have personal sensitivities and cannot tolerate specific ingredients. If you haven&#39;t done so already, we do recommend you discontinue from using the product. When you have the time, please give us a call at (800) 285-5170 or email us through our Contact Us Page so we can further assist you.

Thank you for reaching out and sharing your experience with our Olay Super Serum. We’re very sorry about your experience with your serum. We understand how upsetting something like this can be. Please know, safety is our top priority and all our products are thoroughly evaluated to be safe when used as directed. Still, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. We recommend discontinuing use of the product. Because we want to ensure your comments get the attention they deserve, we’d like to collect some additional information. I&#39;m also sharing the details you provide with both my Safety Team and the rest of my Olay Team. Please give us a call at (800) 285-5170.