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Customer reviews for Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer for
Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer
4.7 out of 5 stars
stars853 ratings853 reviews
  1. 5 stars82% (703)
  2. 4 stars12% (104)
  3. 3 stars2% (19)
  4. 2 stars1% (8)
  5. 1 star2% (19)

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Showing 461-470 of 853 reviews
Feb 21, 2026
Austin
4 out of 5 stars review

Excellent machine dry sensors need improvement

[This review was collected as part of a promotion.] Overall I r Overall we really like the all in one combo unit and has worked great for the first few months. Below are some of the highlights Positives - style / capacity / speed / technology are all great Negatives - the drying function does not fully dry clothes after each cycle and I have to manually add time to dry. This gets frustrating after each load and therefore gave a 4/5.

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
Mar 3, 2026
GSRMSR
1 out of 5 stars review

Save your money, read reviews, do not purchase!

I was so hopeful about this purchase. What a space saver. We are barely a year out from purchase, and it is a disaster. This appliance requires so much maintenance; it is truly mind boggling. If you do a lot of laundry, if you have pets, 10/10 do not recommend this machine. After a year, I am required to clean out the filter every two weeks. I am not sure why as I clean the lint filter daily. There is a tube that is supposed to drain the water to a "bowl" or "bucket". That is false, it spills all over the floor. Sadly, I am stuck with this machine for the foreseeable future. Besides the maintenance, this machine dries clothes terribly. Once upon a time you threw pants in the dryer to get the wrinkles out, not with this one! It barely dries, taking more then one cycle. It truly is a huge mistake to purchase. Save your money.

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
reply from Samsung

Hi GSRMSR, We appreciate the detailed insights you shared about your laundry routine, and we value the information you provided regarding its performance. Your Samsung Bespoke AI Laundry Combo keeps clothes clean and fresh, and regular maintenance helps the appliance stay in great condition. The video link below shows you how to clean key parts, including the filters. • https://www.youtube.com/watch?v=T5En60U_Uao If issue persists, don’t hesitate to contact us via: • Facebook Messenger: https://m.me/samsungsupport • X: https://x.com/i/flow/login?redirect_after_login=%2Fmessages%2Fcompose%3Frecipient_id%3D18768513 • Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us • Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We kindly ask that you provide this reference number (1152210620) when you reach out to us, so our team can quickly retrieve your information. Thank you for your feedback. Christian Samsung Care

Mar 13, 2026
Puggiesmom
5 out of 5 stars review

A Dream come true

[This review was collected as part of a promotion.] This new set is a dream come true. The automation is convenient and easy to learn, while the capacity is impressive and will make my laundry clean and my day more efficient. I appreciate the way the cycle that allows me to soak the dirtier clothes before the full cycle. Thank you, Samsung for making my life do much better.

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
Mar 5, 2026
Sarah
5 out of 5 stars review

Would Recommend

I have a small laundry space and my options were this versus a stacked washer/dryer, and I'm glad I chose this vented all-in-one. The convenience factor can't be understated. So far it is easy to use and clean, and although I am not using all the features, they are easy to explore on the app. For example, I think its cool you can design and save your own cycle settings. The "set it and forget it" concept is so helpful. I can start a wash before I leave for work and come home to dry, clean clothes. I also like that I can track when it is done on the app, removing the need to check on the machine or set a timer. I was concerned there might be issues with everything not getting dry - a common issue with all in one - and while it has happened, it is very rare and I think it can be attributed to user error. I would say it happens about as frequently as it did with a separate dryer. Overall I'm really happy with the purchase and would recommend it.

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
Mar 4, 2026
Netsirt90
5 out of 5 stars review

Works great and easy to use

[This review was collected as part of a promotion.] It’s so easy to use and clean. It doesn’t take any longer than a normal washer and dryer. I love that you don’t have to switch it out. I also like that I can start it and stop it with my phone and be notified when it’s done

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
Feb 15, 2026
Matt
2 out of 5 stars review

Size is useless since you can’t utilize it

It’s great with clothing and smaller items. The machine can’t handle two or more blankets, shakes itself to death or will set an error and stop. The auto detergent dispenser is nice but not nice enough for me to overlook the machine not be able to complete a cycle at 70% capacity….

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
reply from Samsung Care

Hello Matt, We understand how frustrating it is when the machine stops mid-cycle or shakes excessively during larger loads. We’re here and willing to help. For concerns related to strong vibrations or loud shaking, please review: “Excessive vibrations or makes noise.” (page 91) If the unit stops during operation, please review: “Stops.” (page 92) For any displayed error codes, please review: “Information codes.” (pages 96–97) User manual https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf Should you need further assistance, please get in touch with us so our team can review your situation and provide support. You may reach us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152105524), so our team can pull up your information. Thank you! ^Joshua

Mar 9, 2026
Johnny
5 out of 5 stars review

Great and convenient

[This review was collected as part of a promotion.] Very good product and convenient with space it is big, I would say about a full washer and half dryer size in length, the dispenser is at the plbottom so it was worth getting the pedestal too, alot of different washing features and full control of dryer strength and length. Efficient to not have to constantly go and take out the cloths and load in a different machine.

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
Feb 6, 2026
RM ency
3 out of 5 stars review

Useful product

[This review was collected as part of a promotion.] Washer dryer combo is really up to mark. It has lot of options to select load type. But only one think that give 3 star is because when it is on pedestal it stops working because of it thinks it is too much vibration. It is because of automation and do it itself .

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
reply from SEA Care

RM Ency, we understand the frustration when the washer-dryer combo vibrates. Allow us to help. Please refer to your user manual for the steps to take if your washer-dryer combo vibrates. Turn to page 91, "Excessive vibrations or makes noise." User Manual https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1152030718) to help our team pull up your information. Have a great day. ^Camille

Jan 28, 2026
Beautiful_47
5 out of 5 stars review

Awesome Discovery!!!

[This review was collected as part of a promotion.] I love my new space saver! I am excited about the fact I don’t have to take the clothes out of the washer and put them in the dryer. I can control the setting from my phone just by downloading the app. What a great combination and new addition to my family.

Review from Samsung US
Helpful?3BG2R67WMSG415511955661
Jan 27, 2026
MarkJ
5 out of 5 stars review

I Highly Recommend

It's an excellent washer and dryer unit. It does take longer to dry the cloths and it has an odd concept of what it considers dry but its cleaning capability is excellent. The user-interface is great. I would buy it again. What I found that works is when it does not properly dry the cloths, rather than putting it on a dry cycle, you put it on AI wash & dry and turn off the wash. Then when you need it to be touched up, it gets them fully dry. Hopefully they will update the software to get it right the first time.

Review from Samsung US
Helpful?3BG2R67WMSG415511955661