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Customer reviews for Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ for
Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+
4.7 out of 5 stars
stars
966 ratings966 reviews
  1. 5 stars80% (776)
  2. 4 stars14% (138)
  3. 3 stars2% (16)
  4. 2 stars1% (8)
  5. 1 star3% (28)

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Showing 911-920 of 966 reviews
Apr 26, 2025
Reviewer name: Cwang2
5 out of 5 stars
5 out of 5 stars review

Entering my appliance era

[This review was collected as part of a promotion.] I am more excited about a fancy new Samsung fridge than designer fashion these days, can my fellow millennials relate?! I have been hosting dinner parties a lot more at my place, so the beverage center was my favorite feature about this model. It’s so cool that guests can grab a drink from this compartment without seeing the rest of the chaos in the fridge. Having an autofill pitcher is also game changing, because I am guilty for always leaving my previous pitcher with a couple drops of water, and my husband gets so annoyed with me haha. I plan to use the deli zone as a way to meal prep, setting aside ingredients I’ll be using to cook with soon. The SmartHub has really exceeded my expectations, I mean, setting up the family calendar, pulling up a YouTube recipe, playing Spotify while I cook. This way I don’t have to worry about getting my table dirty on the countertop, instead, I can access everything I need right on the fridge!! Still getting a hang of how to best incorporate AI vision into my routine, but it’s already been fun “scanning” things in and out, it should help me avoid neglecting food and reduce waste!

Review from The Insiders
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May 28, 2025
Reviewer name: NinjaMomPTC
5 out of 5 stars
5 out of 5 stars review

Very Spacious Refrigerator

[This review was collected as part of a promotion.] I can't believe how much room is in this refrigerator! We love our new Samsung Bespoke 4-Door French Door Refrigerator. Not only do we have plenty of room, but the technology on this fridge is over the top. Once connected to wifi and the Samsung SmartThings App, the huge display is a source of entertainment. From Samsung TV, to music, to Amazon Alexa, to Ring cameras and more, there's no end to what you can display. I can find recipes, and make a grocery list all in one step. The kids like to doodle and make notes on the whiteboard too! The Flex Drawer can be customized and temperature cooled appropriately based on its contents. The Dual Ice Maker is located in the freezer, and we have had good luck keeping the buckets full. And I absolutely love the Beverage Center! Located in the left main door, you can get water from the internal dispenser or from the AutoFill Water Pitcher. The storage is abundant, and we have no problem with space for our active family of 4! I highly recommend this product and look forward to many years of enjoyment!

Review from The Insiders
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May 7, 2025
Reviewer name: RChris60
5 out of 5 stars
5 out of 5 stars review

Solid Fridge

[This review was collected as part of a promotion.] After using the fridge for over a week now, there are many pros and just a few cons. It has such a beautiful design that compliments any kitchen. The two tone makes it pop. The best feature of the fridge is the beverage center. With the auto fill pitcher, filling up my glass of water has been a breeze. The door assist feature is great too, and I’m sure people with accessibility issues will find it to be the best feature. The built-in touchscreen is great. It runs Tenzin OS not Android so you’re losing a lot of features but as a fridge, you don’t need that. Just the basics. The AI features are great too and using the smart things app makes it easier to see what’s in your fridge. The screen is somewhat optional to use not required for the full function of the fridge that is there and I’m sure people could find a lot of uses for it. My only con is the glass portion of the fridge is a fingerprint magnet and the bottom drawer is a bit hard to pull out but overall this has been an amazing fridge. Anybody looking to get a new fridge should consider the four-door French style Samsung refrigerator.

Review from The Insiders
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Aug 26, 2025
Reviewer name: Jess
1 out of 5 stars
1 out of 5 stars review

Google Calendar Widget Ugly Update

I bought this fridge a year ago. I have loved it so far. Just got my software update this morning so I clicked it. Immediately i noticed the calendar is the ugliest thing I’ve ever seen. The previous one had such nice writing on the top. This one looks generic and so so ugly. I wish there was an option to customize.

Review from Samsung US
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reply from Samsung Care

Hi Jess, Thanks so much for your feedback. With each Family Hub software update, our goal is to enhance usability and keep the experience consistent across all devices. Right now, the calendar doesn’t offer deep customization options for fonts or layout, and we understand that can be frustrating—especially if you preferred the previous design. We truly value your input, and personalization is an area we’re actively looking at as we plan future updates. Your voice helps shape where we go next. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150518219 to help our team pull up your information. Leo

Jun 27, 2025
Reviewer name: Sugarmedic23
5 out of 5 stars
5 out of 5 stars review

Best refrigerator for your money!

[This review was collected as part of a promotion.] The Samsung bespoke refrigerator is one of the best refrigerators I have ever owned. The best part about it is it has a large screen to watch TV or to do anything that you would do on your phone or computer. It’s really awesome that it has a camera so anytime that I take things out of the fridge. It reminds me that I need to put it back or re-purchase it making it easy to know what I have on hand. It makes two different kinds of ice, which is awesome and the ice trays are always full. It also has a really cool drink station inside the fridge. You don’t get the water leaking out the front with the water dispenser inside so it makes it always look clean and sleek. I love the drawers of the fridge because they store a lot of food. To me this would be a top choice for any family looking to purchase a new refrigerator.

Review from The Insiders
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Jun 20, 2025
Reviewer name: parsen
5 out of 5 stars
5 out of 5 stars review

Smart, looks great fridge

[This review was collected as part of a promotion.] We've had this fridge for a few months now and honestly, it’s been a total upgrade for our kitchen. The AI Vision Inside is super helpful, it actually lets us see what's inside without opening the doors (great when I'm at the store and forget what we need). It's definitely helped us cut down on food waste, which is something we used to struggle with a lot more before. The Family Hub display have become part of our daily routine, we use it for recipes, quick notes, and even to play music while cooking. It makes the kitchen feel more fun and interactive. Overall very happy with the fridge so far.

Review from The Insiders
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May 30, 2025
Reviewer name: Huskerman1
5 out of 5 stars
5 out of 5 stars review

Great Features and Screen!!!!

[This review was collected as part of a promotion.] I own many Samsung products.I love all of them.We finally decided to upgrade our older Samsung refrigerator,with their newest bespoke refrigerator with the 32" screen.I am loving my new refrigerator,especially the big screen.Been playing around with it for a few days,amazed with all you can do,like having a computer in your refrigerator.Also love the automatic door opener,especially when you're hands or full.Very well built with a lot of room inside . Can't forget about the beverage center,and especially the ice feature,that makes cubed and bite size ice in separate sides.So far we are loving this,and I highly recommend this refrigerator...

Review from Samsung US
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Aug 20, 2025
Reviewer name: 404whatever4
4 out of 5 stars
4 out of 5 stars review

AI hub is nice. Quiet, commanding, and beautiful.

OK, this was an impulse purchase. I am glad I did, because Samsung has a nice sale going on. The order process was easy - Selected the options I wanted, and I saw that it would be delivered the NEXT DAY! Once the order was placed, I got confirmation within 30 minutes and within a couple of hours I received text and email confirmation about my next day delivery window. The courier showed up before the window even started, by about 20 minutes. I was happy for this because I was excited and ready to receive it. Install process was easy - attach the water line and plug it in. After doing a basic setup of the Wi-Fi, there was an update waiting. It installed, and I was able to get on with the setup. I am technically inclined, so setup was a no-brainer. I already have a Samsung smartphone, so once I connected my account, a lot of settings were done in the background. The unit is beautiful, and is replacing a 16-year-old unit. the compressor and fans on this model are quiet. On my old unit, I hear a little fan noise, and when you opened the door you would hear more of this sound. In The Samsung unit, the fans are a whisper. It is important to make sure your unit is leveled properly, or else you will have issues with the doors opening as they should. tilted too far back, the doors won't open. Tilted too far forward, they open wildly. there is a balance. This is in the manual but wanted to also stress it here. The installers knew this and prepped the unit, so the doors open slowly and confidently. I am not a fan of Bixby (voice assistant) but I am on the fridge! Once I trained it to my voice, it handles my requests with no issue. With my voice, I can say "open the fridge" without saying "Hey Bixby" (this is a setting you can turn on and off). The Family Hub also has access to Alexa and I can use the fridge to do Alexa tasks. The power cool and power freeze were brilliant, because after taking about 45 minutes to remove the plastic saran wrap off the parts, it was after this that I put my items in. the fridge was at the operating temps I wanted in no time. The screen is beautiful, and the AI camera feature is cool. I need to take some time to see which items I want to keep track of so I can use this as efficiently as possible. For now, it's capturing everything I am doing - I am not even taking time to pause, so the camera can see - It's able to snap a photo as I move about. Once it does this, the AI screen opens, and you can add data to the item that it does not automatically recognize. I do plan to be more focused on making sure I have the item facing up, or framed properly, so the camera can get a proper photo. That's on me and not the fridge. The camera does a good job of making sure my image is not in the scene. The auto water pitcher feature is also nice. Being inside the door and not needed to open the door, this helps keep the fridge at a constant temp. The hub allows me to access my other Samsung items on the screen as well. This is really a fantastic device.

Review from Samsung US
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May 19, 2025
Reviewer name: Sab L
1 out of 5 stars
1 out of 5 stars review

Cheap material

This is the worst refrigerator ever. Had it a little over a year and every draw is breaking. The frig itself is breaking any to toss in the garbage. It make no sensor how the material is so cheap. Love samsung phones but will never buy any other appliance from them.

Review from Samsung US
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reply from Samsung Care

Hi Sab L, It’s completely natural to expect a fridge to hold up over time. When something you use every day starts falling apart, it can be really frustrating. Let us provide details to help with your experience. Plastic drawers in refrigerators can break for several reasons, most of which are related to material stress and temperature effects. Here's a breakdown of the common causes: 1. Cold Temperature Makes Plastic Brittle: Refrigerator drawers are made from polystyrene or similar plastics that become more brittle at low temperatures. When the plastic is cold, it's less flexible and more prone to cracking or breaking under pressure or impact. 2. Overloading: Storing too much food or heavy items in the drawer puts stress on the plastic, especially when pulling it in and out. Overloaded drawers can crack at the runners, corners, or bottom. 3. Improper Use: Slamming the drawer shut or pulling it out too forcefully can crack the plastic. Leaning or standing on open drawers (kids or during cleaning) can also lead to breaks. 4. Age and UV Exposure: Over time, plastic degrades. If a fridge has a clear drawer, UV light exposure (even from the fridge light) can make it yellow and brittle. Aging plastic loses elasticity and cracks more easily. Tips to Prevent Breakage: a. Avoid overloading drawers. b. Let drawers warm up slightly before removing them for cleaning. c. Handle with care, especially in cold conditions. Please visit the website of our authorized distributor for parts and accessories shared below to check on the availability of the compatible drawers for your refrigerator. Samsung Parts: https://samsungparts.com/ Since this Samsung refrigerator model has only been released this year, we recommend finding the proper model so that when you visit the Samsung parts website, you have the correct model number. How to find model code https://www.samsung.com/us/support/downloads/#find-codes Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149227012 to help our team pull up your information. Leo

May 24, 2025
Reviewer name: Mrsjames29
5 out of 5 stars
5 out of 5 stars review

Nothing short of amazing

[This review was collected as part of a promotion.] This new samsung refrigerator is absolutely phenomenal! I love all the amazing features like tapping the door and it opening on its own and the two type of ice it produces! It has been super easy to clean and looks phenomenal in my kitchen. I like that it has echo built in so alexa can help with any questions or needs. Another super cool feature is you can order instacart directly from the fridge for new groceries!! I have yet to find anything I didn't like about my new fridge.

Review from The Insiders
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