Walmart US Ecommerce Website

GENERAL MERCHANDISE

PHARMACY

GROCERIES

VUDU

SPARK

PHOTO

ADVERTISING

SAVINGS CATCHER

GIFTCARDS

INHOME

AFFILIATE

ONEAPP

LOTUS

HELP

SMART_REORDER

GROCERY

CONV_COMMERCE

ca84980c-548f-4951-a1b4-95b757ccb658.8a4216c84cfcbbf713e1a3bfb203711a.jpeg

Samsung Bespoke 23 cu. ft.  4-Door French Door Refrigerator w/ AI Family Hub+

[This review was collected as part of a promotion.] AI part is good, but at the same time annoying sometimes, the auto open door works great on the left door, but the right door doesnt open completely, opens only partially.

Great features but with Glitches

Samsung US

AMAZING fridge, LOVE the tech, EXCEPT there is no way to pair with an external speaker for audio!!

Update software to pair with bluetooth speaker to play the fridge audio, no one wants to listen to a tiny speaker sound.

Amazing with one complaint

Jeffrey

I purchased the Samsung Bespoke 29 cu. ft. 4 Door French Door Refrigerator, Model RF90F29EECRAA , on January 13th, 2026. From the beginning, my experience with this product has been far from what I expected.

Even during the initial purchase, the product I received did not match what I ordered. Although I provided clear evidence of the mistake, I never received my full refund for the incorrect item. That was my first sign that things were not going smoothly.

Once the correct refrigerator arrived, I hoped everything would finally be fine. For a few months, the unit worked as expected. However, on Wednesday, May 27th, after a Samsung software update that occurred in the early morning hours, the freezer section began to fail. Before the update, the freezer performed normally. After the update, it could only cool slightly but would not freeze anything. This caused all my stored food to spoil, which was extremely disappointing for a refrigerator that is less than six months old.

I reached out for assistance, hoping for guidance or clarity on why a software update would affect the freezer’s performance. Instead, I found myself dealing with explanations that did not match the reality of what happened. It was difficult to understand why a product update would lead to such a significant drop in performance, especially for an appliance designed to protect food.

Having lived in South Korea, I am familiar with how Samsung products are typically supported and maintained. In Korea, product issues are handled with urgency and professionalism. Experiencing such a difference here in the United States has been surprising and concerning, especially for a brand known worldwide for its technology and innovation.

It is also hard to ignore how often extended warranties are promoted. After experiencing a major issue in under six months, it raises questions about long‑term reliability. A refrigerator should not struggle this early in its lifespan, especially after a routine update.

Overall, the combination of the initial ordering issue, the incomplete refund, and the sudden freezer failure after a software update has made me question the consistency and dependability of this product. I truly expected better from Samsung.

Samsung Bespoke 29 cu. ft. 4 Door French Door Refr

[This review was collected as part of a promotion.] We just got the refrigerator, but so far, so good. It's really nice to look at and the features are good. The only negatives so far are the manual doesn't give enough info, so there's lots of trial and error, and it doesn't work with certain apps like Blink. Other than that, it seems to be a good product. If anything changes, I will update this review.

Great features so far!

Customer reviews for Samsung Bespoke 23 cu. ft.  4-Door French Door Refrigerator w/ AI Family Hub+ 

Member photos

Great features but with Glitches

Amazing with one complaint