[This review was collected as part of a promotion.] If you don’t have a Samsung account you basically can’t use any of the apps on the fridge. I’ve created an account but have limited access to anything since I don’t have a Samsung phone. The WiFi disconnects all the time. I’ve already called once for this issue and still continues to disconnect.

[This review was collected as part of a promotion.] Works great zero issues love the different ice sizes and the water picture feature. Also a plus having it connected to my smart things incase the door is left open it will send you a message helpful with kids.

Beautiful 4-door refrigerator. Nice not to have handles in the way as you walk by. Larger capacity than our old Samsung refrigerator, but fits in the same spot. Like that the ice maker was moved to the freezer, thus giving more room inside the refrigerator.

[This review was collected as part of a promotion.] I love all of the features included on the fridge. With children in the house I love that I get alerts on my phone that the temp has increased when they leave it slightly open. The auto open door is nice when your hands are full!

[This review was collected as part of a promotion.] The fridge is nice, it looks fancy. The AI that's used to track what's inside the fridge is gimmicky but I didn't have high expectation of it. The left door scrapes upon opening/closing against the closed right door. But overall, it's a good fridge that makes decent ice cubes and keeps food really cool.

I purchased the Samsung Bespoke 29 cu. ft. 4 Door French Door Refrigerator, Model RF90F29EECRAA , on January 13th, 2026. From the beginning, my experience with this product has been far from what I expected. Even during the initial purchase, the product I received did not match what I ordered. Although I provided clear evidence of the mistake, I never received my full refund for the incorrect item. That was my first sign that things were not going smoothly. Once the correct refrigerator arrived, I hoped everything would finally be fine. For a few months, the unit worked as expected. However, on Wednesday, May 27th, after a Samsung software update that occurred in the early morning hours, the freezer section began to fail. Before the update, the freezer performed normally. After the update, it could only cool slightly but would not freeze anything. This caused all my stored food to spoil, which was extremely disappointing for a refrigerator that is less than six months old. I reached out for assistance, hoping for guidance or clarity on why a software update would affect the freezer's performance. Instead, I found myself dealing with explanations that did not match the reality of what happened. It was difficult to understand why a product update would lead to such a significant drop in performance, especially for an appliance designed to protect food. Having lived in South Korea, I am familiar with how Samsung products are typically supported and maintained. In Korea, product issues are handled with urgency and professionalism. Experiencing such a difference here in the United States has been surprising and concerning, especially for a brand known worldwide for its technology and innovation. It is also hard to ignore how often extended warranties are promoted. After experiencing a major issue in under six months, it raises questions about long‑term reliability. A refrigerator should not struggle this early in its lifespan, especially after a routine update. Overall, the combination of the initial ordering issue, the incomplete refund, and the sudden freezer failure after a software update has made me question the consistency and dependability of this product. I truly expected better from Samsung.

[This review was collected as part of a promotion.] I wanted this fridge when we first bought our house but I settled for a more plain version. We saw it at the store again and I sold my fridge and to be honest, this one is smaller in size but has more room inside. I love the water features on the inside that keeps the outside looking clean. The ability to watch a cooking show in my kitchen, on the fridge, is amazing! We love having the ability to view so many apps in the area we spend most of our time. I cook everyday now! The middle drawer that can be fridge or freezer makes it more efficient to plan meals for the week. Also being able to view the meal planner on the fridge helps. And of course the best part is being at the grocery store and ordering if you have something and having the ability to see what's inside. It also sees what you put in and what you take out. At first I thought it was a little creepy but now I don't know how to live without it. There is so much more…

[This review was collected as part of a promotion.] Very beautiful refrigerator with ample amount of space. Love that it connects to the internet and has countless features. The camera inside and AI to keep track of groceries is awesome. It is easy to find what you are looking for when opening doors either on top or bottom. Also has the AI power management that you can turn on and will save you money and extend the life of the refrigerator.

We purchased this product in Summer 2024 as part of a complete Samsung appliances upgrade for our new home. We trusted the brand and spent a lot of money. 15 months later, 3 months out of warranty and we noticed a crack on the bottom of the fridge compartment. We had not caused it, we had not dropped anything, the fridge was sat on a level floor, we could not recreate the damage if we tried. We had Samsung repairs come out and told us that the fridge was not repairable at all. We have pleaded with Samsung to make an exception but nothing. We will never buy from them again. Make sure you read the real reviews, not the incentivized ones.

[This review was collected as part of a promotion.] This is an amazing fridge! The capacity is extremely large with multiple shelves and drawers. The cooling from initial installation was fast and efficient. I am confident that my food will be preserved and kept fresh! It was easy to establish connectivity to my home network and get all the latest updates. The unique characteristics of this makes it not only packed full of features, but the large screen has awesome visibility! I'm definitely satisfied with my purchase and and would gladly buy it again!